Kronos Audio Visual Reviews 

I cannot recommend David and the team at Kronos AV highly enough. From product curation to technical workshop expertise and customer care, every aspect of their service sets the gold standard for high-end hi-fi retail in the UK. And they offer great coffee, the opportunity to hang out and chat about music, and of course good equipment to play it on. It’s great to see David bubbling with the enthusiasm of an early twenty something who has just discovered the joys of high-end hifi after forty-plus years in thd business. That speaks volumes.

I recently brought in my vintage Garrard 401 / 12-inch SME 3012 setup for a cartridge upgrade and diagnostic work. David and the team went well above and beyond to track down a tricky grounding issue—identifying oxidized and unshielded wiring right at the base DIN connection. Rather than pushing unnecessary, expensive overhauls, they applied genuine skill, patience, and integrity on the bench until the arm ran whisper-quiet and perfectly balanced.

The Segno Maya MC Cartridge:
Designed by Pure Sound’s Guy Sergeant (whose Kondo/Audio Note pedigree shines through in every groove), the Segno Maya moving coil cartridge is an absolute giant-killer. Having previously run Hana SL and ML models – both of which I loved, the Maya operates in an entirely different league. Mounted in a heavier headshell on the SME 3012, the mid-band transparency, holographic imaging, and natural musical detail are nothing short of astounding. Paired with my Puresound 2A3 tube amp – and the Triangle Solstice speakers I purchased from Kronos - it brings world-class analogue playback right into the living room.

It’s all about the combination – and the Triangles are beyond superb with a triode valve amp and the relatively low power associated with such designs. The marriage is a good one. The sound is sweet and musical, but open, dynamic and exceptionally detailed. The setup delivers breathtaking mid-range transparency, pinpoint micro-dynamics, and a 3D soundstage that out-performs systems Ive had in the past costing many times more.

Both the cartridge and the Solstice 3s are true giant-killers that demonstrate just how extraordinarily democratic high-end analogue audio can be! Thanks again to David and team for recommending a speaker that would offer such magic.

Unbeatable 6-Year Warranty:
To top off their incredible customer service, Kronos AV provides a free 6-year warranty. Purchasing a high-end precision cartridge can feel like a major commitment, but knowing Kronos stands behind their products for six full years provides total peace of mind.

If you are looking for an audio retailer that genuinely understands high-end analogue – how to match amplifiers and speakers to technical considerations, one’s budget, size of room etc, and delivers master-level technical support, and truly looks after their customers, Kronos AV is as good as it gets. A flawless 5-star experience!

Great stylus, fast delivery (though it could have been sent cheaper), cheapest around!

The parcel came on time. It was as advertised. There were no problems with the service, the delivery or the product, hence full marks

Speedy response and very good in communication. Item is in excellent condition and helpfully and professional service. Many thanks to David.

Excellent service. Great prices. Product arrived packaged nicely. Highly recommend getting your next piece of gear here!

Fantastic service and a really good price, I can’t fault anything and the Denafrips Enyo 15th has improved my system despite being their entry level DAC. The six year warranty that came with it is unbeatable.

Excellent quality cable purchased this cable to connect a stereo to the Internet for for online music services.

David and staff are all very helpful and give great advice.

Horrible customer service. I would not recommend this company to anyone. They sent the wrong item and are unwilling to cover expenses to resolve their mistake. Plenty of other options that are more affordable With good customer service.

Wonderful customer service. Buying hifi can be daunting (and expensive) and Kronos have excellent people who know what they are talking about and listen to customer needs. The Reiki switch pro and pro psu unit I purchased is exceptional.

Great company

Great service and the Indiana Line Utah 8 are excellent

David really looked after me once again , it’s a lovely turntable , the lid arrived damaged, but a new one on its way, and David also added a kick ass cart to the turntable, it’s a real pleasure to listen to , thanks , I know I’m not the easiest person to deal with, so please thank all at Kronos staff for looking after me . My vinyl mates are really very impressed with my Takumi 2.1 . Separation is spot on, tight bass , and great trebles . And stunning to look at .

I have ordered Indiana Line Utah 8 speakers. Amazing sounding speakers and very helpful people at Kronos AV. Would use the company again.

I was looking for a set of vintage grey grills for the Wharfedale Super Linton speakers. I'm from the Netherlands, for some particular reason I couldn't buy these in my own country. Contacted the distributor for Wharfedale in the Benelux, but they couldn't offer any assistance. Pretty disappointing. Find Kronos AV. It probably was a bit more expensive this way, but very pleased with them. Kronos AV did a terrific job packing the box containing the grills. Delivery was perfectly fine. Kronos AV gets a deserved 5-star rating from me 👍

Very fast next day delivery directly from Project HiFi distributor Henley Audio..So trouble free except it contained the wrong connection lead so couldn’t be used until I received the correct one but no fault of Kronos.I think they are a good company

I ordered Meze Audio liric 2 to Dubai UAE, guys were able to deliver it fast. I am totally satisfied with the quality of service and prices are one of the best in the market, overall it's a shop worth of trust. I will definitely come back to them when I need audio gear, thanks guys

Purchased Cardas Clear Cygnus 1m mains cable in Cable sale. I knew the product is excellent as i already have a paiir. Sale price was very fair, purchase process easy and delivery was quick. Good outcome.

Excellent & prompt communication from the staff at Kronos. The DHL shipment, however, could have been better since there was a 1-day delay (DHL's fault) and a partially damaged shipping box, yet ultimately the speakers arrived undamaged and working properly.

Professional and courteous attention to detail. Willingly travelled to my home for accurate installation and set up. The Hana Umami is really great sounding.
I could not have asked for better service.