Cute and attractive design as always. Expensive for what it is. Mooncake price doesn't match quality. Shipping and handling shouldn't be 20% of the item.
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Amazing customer service. Amazing design. But wish the moon cakes were bigger due to pricing.
Cake was packed really well. Delivery to Philadelphia was smooth. I am glad the matcha and chocolate flakes were packaged separately to make presentation special. I ordered the variety cake that is av... See more
Company replied
Lady M is honestly a pleasure in every way. Their cakes are absolutely fantastic — creative, beautifully made, and consistently delicious. You can really tell how much care and innovation goes into... See more
Company details
About Lady M
Written by the company
Lady M Confections prides itself on creating the freshest and finest cakes and confectionery delights.
Lady M® cakes are hand-made following recipes that have been refined over the years to provide the highest quality in taste and appearance. All products are prepared fresh without the use of food additives or preservatives. The special care and attention in creating Lady M® cakes has led to a loyal following. Lady M® cakes are served at New York City's top restaurants and at the homes of an ever-growing private clientele.
We hope that you will have the opportunity to experience Lady M® cakes and that they will bring joy to your table.
Contact info
United States
- 2124522222
- hello@ladym.com
- www.ladym.com
4.0
Great
142 reviews
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Replied to 3% of negative reviews
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Ease of ordering from the website
Ease of ordering from the website. Provided order updates and shipment tracking. Item arrived securely packaged in perfect condition.
September 24, 2026
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The cake itself may be good, but the carrier is not
The cake itself may be good. But the carrier delivered the cake with its side placed upward, which basically ruined the top decoration.
October 14, 2026
It was a gift
It was a gift. The appearance, quality and presentation i will not know. I wished i knew if their is an option online to pick up in a Lady M boutique store/cafe?
October 26, 2026
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Delivered to wrong addeess
Delivered to wrong addeess. Expensive deluvdry feee to be delivered yovthecwrong addess. Lost package!
October 24, 2026
What i needed was a round brithday cake…
What i needed was a round brithday cake ,but this time i received an irregular oval-shaped cake.
October 21, 2026
I bought Lady M for a good friend
I bought Lady M for a good friend. I haven't tasted it. The recipient raved about it.
October 24, 2026
Excellent Biscuits
My order arrived well packaged and on time. And the biscuits are delicious!!
October 24, 2026
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Never received my cake or got a…
Never received my cake or got a tracking number for my cake. Have not received any communication from Lady M except for advertisements. Still was charged for the cake.
October 30, 2026
We have ordered decadent cakes from…
We have ordered decadent cakes from Lady M in the past and have always been impressed with the taste, quality, and care in delivery!
October 23, 2026
Poor customer service
Cake is great, poor customer service and poor guarantees if order comes late or in bad condition
October 19, 2026
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Cake was delivered side way and shape…
Cake was delivered side way and shape of cake was not round.
October 20, 2026
great shipping experience
Cake arrived in great condition and within a cooler. Very happy with the overall shipping experience!
October 19, 2026
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This was a gift
This was a gift. You are asking the giver for a rating. Ask the receiver!
October 19, 2026
Always fantastic and delicious cakes
Always fantastic and delicious cakes. My go-to for celebrating friends’ birthdays.
October 15, 2026
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