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LAGERBOX Reviews 

71
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TrustScore 4 out of 5

4.2

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Company details

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LAGERBOX ist der erste Anbieter für Selfstorage in Deutschland. Bei uns können Sie günstig Lagerraum in Ihrer Nähe mieten und exklusive Extras genießen.

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4.2

Great

TrustScore 4 out of 5

71 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 16% of negative reviews

Typically takes over 1 month to reply

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4.2

All reviews

(71)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I have a storage room in Neukölln

I have a storage room in Neukölln, Berlin and Lagerbox is proof that digitalisation isn’t necessarily better. I switched from Shurgard and couldn’t recommend enough. Instead of endless apps and codes and impersonal service, my experience with Lagerbox was nothing but lovely! Extremely friendly and helpful staff, personal customer service and great efficiency overall. You get a token to enter the elevator and that’s it! And the central NK location is another big plus

August 21, 2026
Unprompted review
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Reply from LAGERBOX

thanks for great review. your team from LAGERBOX Berlin Neukölln

Rated 1 out of 5 stars

Completely misleading pricing

Completely misleading pricing. What they advertise on the website is nothing like the final cost! Signing up ends up being multiple times higher because of huge admin fees and extra charges.

November 9, 2025
Unprompted review
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Reply from LAGERBOX

Thank you for your review; I think you may have been looking at another provider. We publish all our costs transparently online. We don’t charge any administration fees or have any hidden costs.
Your LAGERBOX

Rated 1 out of 5 stars

Don't do what the said and hard to get a response

LAGERBOX Berlin 1 (Hohenschönhausen) Hansastraße 216, 13051 Berlin. Used to be great now, no one will answer or help a basic question. Very odd and i am concerned after using them for over a year. I would have highly rated them but no one will look into a switch in units set up. HELP. HELP. HELP.

September 30, 2024
Unprompted review
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