Shipping took a very long time (a little over 3 weeks). I ordered the raw denim jacket and it basically came shipped in a ball all crumpled up. BUT somehow the jacket was true to size and exactly as s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Stay away!! Product not what is show on image. Sizing issues. XL was more like a M. Logos stitched into product where it wasn't in photo. Customer service is garbage and send you a lovely note aski... See more
This is a dropshipping business. They ship their clothes directly from China. Despite their name being “Lakeside Label”, the shirt I got had a generic tag without any writing on it whatsoever. Quality... See more
The custom shipping labels were high quality and arrived on time. Great experience overall.
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Stay away!
Stay away!! Product not what is show on image.
Sizing issues. XL was more like a M. Logos stitched into product where it wasn't in photo.
Customer service is garbage and send you a lovely note asking you to take 5 images of the issues with the items you were tricked into purchasing and won't get back to you after stating the matter is being looked into. It's been over 3 months and no email return.
This company is a scam
This company is a scam, as others have noted it’s a drop shipping business this delays delivery extremely and the quality of the products are horrible, the delays eat into your return window so upon receiving a pile of garbage I could not get any refund
Pure drop shipped Chinese garbage
Pure drop shipped Chinese garbage. I bought a size large and it fit like a small. No labels, impossibly hard to return. Stay away from these scum bags.
Smooth ordering or shopping process.
Smooth ordering or shopping process.
Shockingly good
Shipping took a very long time (a little over 3 weeks). I ordered the raw denim jacket and it basically came shipped in a ball all crumpled up. BUT somehow the jacket was true to size and exactly as shown. Not only that, it appears it was made on a shuttle loom and had a proper selvedge ID, cross stitching and a true mid range jacket feel. I was shocked after reading bad reviews that they sent a very good product. Maybe its just a coincidence that they happen to have old shuttle looms capable of producing quality denim.
Stay away
I ordered two T-shirts on June 20. The website stated that delivery would take two business days, but after several days the order had not even been shipped. I contacted customer support on June 25 and was told they would resolve the issue.
The order finally arrived on July 8. The T-shirts were significantly different from what was advertised on the website. The color, cut, stitching, and material did not match the product photos and description. They also had a strong chemical smell when I opened the package.
I contacted the company immediately and requested a full refund. They offered either a 10% partial refund or that I pay for return shipping myself. I explained that this was not a change-of-mind return, but that the products received were not as advertised. After I requested a prepaid return label and a full refund, they stopped responding to my emails.
Very disappointing experience from both the product quality and customer service.
Very disappointed
Very disappointed. The item is nowhere near the correct size and completely unusable. The website claims to be Canadian, but the address is false and the phone number doesn’t work.
They advertise “easy returns,” but that’s not true—returns must be shipped to China at your own cost. This is clearly a dropshipping operation pretending to be local. I would not recommend this company.
Good website..
Good website and made it easy for me to buy some nice shirts fory husband.
Product quality is good.
Quality and good shipping experience.
Quality jackets, good packaging and fast delivery.
Definitely a Scam
This site is 100% a scam. I'd recommend avoiding it at all costs. I ordered a jacket that looked nothing like the photos - it was missing all of the details that should have been present (e.g. slightly different colour, different pattern, missing the leather interior pockets, no adjustable belt loops around the waist and wrists, no loop at the neck to hang the jacket, etc). The material was also extremely poor quality - both the faux leather and sherpa were incredibly thin. I'm fairly certain they steal product photos and either dropship their items, or create poor imitations themselves. The best part is that the return shipping to China is just as much as the jacket (about $100), which forces you to keep the item. I was able to get a 25% refund to keep the item - basically, paying $75 for a jacket that looks like it cost less than $10. I've reported them in a few different places. Instagram didn't believe my claim that they're selling counterfeit goods. Never shop at Lakeside Label.
Do Not Order - Cheap Knocks Off, No Service
Ordered a shirt for my husband and the size is far too small, despite going up a size as a precaution. It's got a generic label, that's been cut and doesn't even display the size. The shirt had sort of a smell or offgasing and is very cheaply made. The description says it is a soft polyester knit, but this is rough and scratchy and terrible. Reached out to their service team and while a return can be completed it has to be shipped to CHINA, despite it being shipped to me from Mississauga. They will only offer a 25% discount even though the shirt isn't as describe nor does it fit their sizing guide. I've requested to have my concern escalated multiple times but am being ignored.
DO NOT RECOMMEND.
They sent me the wrong item(after so…
They sent me the wrong item(after so many delays), and now they are asking me to pay the shipping charges to send it back to China. It is just a dropshipping company with really bad service. Basically, the company is a fraud.
The custom shipping labels were high…
The custom shipping labels were high quality and arrived on time. Great experience overall.
Very happy shopping here.
Very happy shopping here. Good website, well listed items and everything seemed easy despite being my first time shopping here. Definitely will shop here again.
Wrong Item Received - Forced to Pay my Own Shipping Back…
Ordered a bomber and recieved a completely different one and when I went back on the website, the one I ordered had vanished. Lakeside Label then made me pay to ship it back to CHINA for a full refund or alternatively they offered to refund me 10% (😆) to keep it. They eventually were willing to refund me 25% and keep it.
I ended up shipping it back and they refused to pay for shipping which is a complete joke. This business/website is trash, stay away!
Happy with everything.
It was very easy for me to navigate through the website and find items that I loved and the delivery was quicker than I thought. Super happy!
This was my perfect choice after a…
This was my perfect choice after a while. Delivery took a bit more time but other things were fine.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








