Always able to find quality merchandise at good price points here. Website is user friendly and easy to navigate to product I'm searching for. Expansive inventory of quality products. LOVE LampsPlus!... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
My wife tried to place this same order earlier today from her apple I phone and gave up, as your system would not accept this same credit card that I am using now. It accepted all information, e... See more
The company is refreshingly easy to deal with. They are an established and reputable firm with a proven track record that gives me great peace of mind. I trust their commitment to a frictionless resol... See more
I had difficulty finding a way on your website to order a 12" downrod (independently, without ordering a fan). I used the live chat feature and connect with Shannon A. She provided me with a link to a... See more
Company details
- #15 of 40 best companies in Lighting Store
- #49 of 166 best companies in Furniture Store
About Lamps Plus®
Written by the company
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Contact info
20250 Plummer Street, 91311, Chatsworth, United States
- 800-782-1967
- www.lampsplus.com
4.6
Excellent
16K reviews
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Great service great products
We've ordered from you several times and love every item purchased. Great customer service!
April 14, 2026
If delivery & products as good & easy…
If delivery & products as good & easy as shopping & check out, I’ll be back!
April 13, 2026
Great Customer Services
Robert was very helpful in finding a coupon that was useable in making my purchase today. I appreciated his help!
April 9, 2026
Online shopping was very easy to place…
Online shopping was very easy to place an order,
April 8, 2026
Always able to find quality merchandise…
Always able to find quality merchandise at good price points here. Website is user friendly and easy to navigate to product I'm searching for. Expansive inventory of quality products. LOVE LampsPlus!
April 6, 2026
This site is easy to navigate
This site is easy to navigate, I love the filters so you can filter down to exactly what you’re looking for! And the best part about lamps plus is if you call customer service their customer service folks are wonderful! So helpful.
April 4, 2026
Easy to order
April 3, 2026
I placed a wrong order
I placed a wrong order. Contacted customer service, Donna H - she was able to cancel the order, and she sent me a link to the right pair of lamps.
Thank you.
March 3, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
i need a discount after ordering many…
i need a discount after ordering many lights... no customer incentive or discounts..... should be doing that if u want ypur customers to return
April 2, 2026
Reply from Lamps Plus®
We do our very best at holding many sale events throughout the year that limit the need for coupons. This allows our shoppers to benefit without the need for a code. In addition, when we do have exclusive promos, email campaigns are deployed to those who have a subscription.
To receive those offers, you must subscribe on our site at www.lampsplus.com. You will receive emails from us such as special sale announcements, holiday deals, Black-Friday sale and much more.
Didn’t qualify for first time purchase 😟
April 2, 2026
I ordered a desk lamp and it's perfect…
I ordered a desk lamp and it's perfect lighting for late night work sessions. The dimmer feature is smooth and easy to adjust. With the USB charging port was a bit faster though
April 2, 2026
Unprompted review
Just what I needed
March 31, 2026
The site kept saying I would get a…
The site kept saying I would get a discount but didn't receive it.
March 30, 2026
Reply from Lamps Plus®
We’re sorry to hear your discount code didn’t apply to your order. The fixture you selected is already being offered at a sale price, which means additional discounts can’t be combined. Your exclusive code is still active, though, and you’ll be able to use it on your next qualifying purchase. You’ll find it waiting in your inbox.
Great website and very easy to order!
March 30, 2026
High Quality Product
We ordered these landscape path lights YEARS ago. They looked beautiful. We needed to replace them because they aged and wanted the same ones. So glad they are still in stock. Everyone always compliments how pretty they look with our landscaping. They say it looks like a hotel entrance. Thanks for a well made product.
March 29, 2026
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