L&P Heating Services Ltd Reviews 1,092

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 155 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the efficient and professional service provided. Customers consistently highlight the staff's friendly, knowledgeable, and courteous approach, noting their dedication to ensuring everything is perfect and their property is respected. Many also appreciate the competitive pricing and the quick, stress-free installation process, often completed within a few days of the initial quote. The overall user experience is described as excellent, with prompt communication and tidy work, leaving homes as they were found. However, some reviewers mentioned occasional disorganization, such as delays due to forgotten equipment or additional team members, which impacted the efficiency of the job.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently praising the efficiency, professionalism, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Price

People report positive experiences with pricing, consistently finding quotes to be competitive and often... See more

Product

Consumers report that the product, often a new boiler, works well after installation, with some mentioning... See more

User experience

Clients share positive opinions on user experience, describing it as efficient, friendly, and unobtrusive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We couldn’t be happier with L&P Heating Services! They installed our boiler the very next day and the whole process was quick, professional, and stress-free. The team were friendly, efficient, and rea... See more

Company replied

Rated 5 out of 5 stars

These guys are the real deal. Professional, trustworthy, reliable and caring. Had a new boiler installed, from quotation to fitting within one week. Had a small issue post installation, however the gu... See more

Company replied

Rated 5 out of 5 stars

Excellent trustworthy installers as we were away and left the key for them. Nothing too much trouble. Advised us on the correct boiler output to use for our house which worked out cheaper than the one... See more

Company replied

Rated 5 out of 5 stars

Well that was easy! Enquired about new boiler last week, lee called me from his holiday in Tenerife, turned up Monday morning to sort out a quote, and check the system. Finance was arranged within... See more

Company replied


Company details

  1. #1 of 1 best companies in Gas Installation Service
  2. #2 of 7 best companies in Boiler and Heating Service

Written by the company

If you require cost effective, reliable heating and plumbing engineers then look no further. Operating throughout Bristol and the surrounding areas. we cater to all domestic and commercial client's central heating, gas and plumbing requirements. L & P Heating Services Ltd have been established for 20 years and we have the knowledge and expertise needed to ensure that you receive nothing but the best service. Our reputation has been developed through hard work and reliability.

Supporting the people of Bristol with boilers on finance!

Written by the company

Spread the cost of your new boiler unto 10 years - with zero deposit options
L&P Heating Services Ltd are proud to work with both Worcester Bosch and Hitachi Capital UK plc to offer our customers market leading payment options. Why spend your hard earned savings on a new boiler when you can spread the cost or why settle for a "budget" boiler when you can spread the cost? What ever your needs L&P Heating have an option for you. Click through to our website for more details
short on time?
Don't wait in for endless boiler salesmen or missed meetings! L&P Heating Services can offer an online boiler quote in just 60seconds! Click through to our website for more details

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quote was so fast

Quote was so fast, satisfactory so work began a few days laterm Arrived as promised, handled the property with great care.

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

Professional

Professional. Competitive pricing. Did a good job.

May 26, 2026
L&P Heating Services Ltd logo

Reply from L&P Heating Services Ltd

Thanks for taking the time to leave a review. We're delighted you were happy with your combi boiler swap in Bath. We work hard to offer a professional service, fair pricing and quality workmanship, so it's great to know that's exactly what you experienced. We really appreciate your support. Many thanks L&P Heating team.

Rated 1 out of 5 stars

Should learn how to drive before nearly…

Should learn how to drive before nearly running someone off the road with kids in the car

May 29, 2026
Unprompted review
L&P Heating Services Ltd logo

Reply from L&P Heating Services Ltd

Thank you for bringing this to our attention. We take any concerns regarding driving standards very seriously.
We are sorry to hear about your experience. As we have not received any previous reports regarding this incident, we would appreciate some further information so that we can investigate properly. Please could you contact us directly by email info@landpheating.co.uk or phone 01275 400687 with details of the location, date, approximate time and, if possible, the registration number of the vehicle involved.
Once we have this information, we will look into the matter fully. Kind regards, L&P Heating Services

Rated 5 out of 5 stars

The communication was great

The communication was great. They were very helpful in explaining how to fix the issues with our thermostats and diverters. Fitted a new boiler quickly and efficiently.

May 28, 2026
L&P Heating Services Ltd logo

Reply from L&P Heating Services Ltd

Thank you for your great review, we really appreciate your feedback.
We’re pleased to hear you were happy with your combi boiler installation in Yeovil and that the team took the time to explain the issues with your thermostats and diverters. Making sure customers understand their heating system and the options available to them is an important part of the service we provide.
It’s great to know the installation was completed quickly and efficiently, and that the communication throughout the process met your expectations. Thank you again for choosing us. Many thanks L&P Heating team.

Rated 5 out of 5 stars

Annual Service

Prompt notification for up in coming service and
service engineer arrived as per advised time .

May 28, 2026
Unprompted review
L&P Heating Services Ltd logo

Reply from L&P Heating Services Ltd

Thank you for your review, we really appreciate your feedback.
We’re pleased to hear the service reminders were helpful and that your engineer arrived exactly when expected for your oil boiler service in Pensford, Bristol. Keeping customers informed and providing a reliable, punctual service is something we work hard to deliver every time.
Thank you for choosing the team, and we look forward to helping you again in the future. Many thanks L&P Heating team.

Rated 5 out of 5 stars

Brilliant Company and service

Totally blown away by the service given by this company. Best quote for a better quality boiler than other quotes. Quote accepted Monday evening and fitting my new boiler on Wednesday morning.
Quote package and the papers given pre acceptance far surpassed other companies.
Installation - could not be more impressed- on time, clean, quick, friendly and full information given to enable use of the new boiler with no issues.
Post Installation - brilliant - call to check all went well, full explanation of what happens next and to be getting automatic emails to remind about the service is a godsend!
Highly recommend this company and will not be going anywhere else from now on.

May 20, 2026
L&P Heating Services Ltd logo

Reply from L&P Heating Services Ltd

Thank you so much for such an amazing review, it really means a lot to the whole team.
We’re delighted you were so happy with your combi boiler swap in Yate and that the service stood out from the very beginning. Providing clear information, detailed quotations and helping customers choose the right boiler for their home is something we take great pride in, so it’s fantastic to hear that came across throughout the whole process.
It’s also great to know the installation team made such a positive impression by arriving on time, working cleanly and making sure you felt confident using your new boiler before leaving. Following up afterwards and keeping servicing simple with reminders is all part of making the experience as smooth and stress free as possible.
We truly appreciate your recommendation and your trust in us going forward. Thanks again for taking the time to leave such thoughtful feedback. Many thanks L&P Heating team.

Rated 5 out of 5 stars

Reliable & efficient

Good communicators, prompt attendees, clean & tidy practitioners, pleasant & considerate traders...just perfect as usual.

May 19, 2026
Unprompted review
L&P Heating Services Ltd logo

Reply from L&P Heating Services Ltd

Thank you for your continued support and another fantastic review.
We’re really pleased to hear everything was just as you expected during your gas boiler service in Bedminster Down, Bristol. Good communication, turning up promptly and treating every home with care and respect are all standards we work hard to maintain, so it’s great to see that reflected in your feedback.
We truly appreciate your loyalty and look forward to helping you again in the future. Many thanks L&P Heating team.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. friendly and professional. On time and thorough. Highly recommend

May 8, 2026
L&P Heating Services Ltd logo

Reply from L&P Heating Services Ltd

Thank you for your great review, we really appreciate your feedback.
We’re pleased to hear you were happy with the whole experience from start to finish during your combi boiler installation in Clevedon. Providing a friendly, professional and reliable service while arriving on time and carrying out the work thoroughly is exactly what we aim for.
Thanks again for the recommendation, and if you ever need anything in the future, we’re always here to help. Many thanks L&P Heating team.

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service, turned up on time & cleaned up after work complete. would happily use again.

May 15, 2026
L&P Heating Services Ltd logo

Reply from L&P Heating Services Ltd

Thank you for your kind feedback, we really appreciate it.
We’re pleased to hear you were happy with your oil boiler installation in Marksbury, Bath, and that the team arrived on time and left everything clean and tidy afterwards. Providing a reliable and professional service with minimal disruption is exactly what we aim for.
We really appreciate your support and would be more than happy to help again in the future. Many thanks L&P Heating team.

Rated 5 out of 5 stars

New Boiler Installation

I needed a new boiler in a tenanted flat and Lee was prompt to visit and I received a fully detailed quotation the same day (Friday) which was lower than I expected to be. The job was booked in for the following Wednesday which given a bank holiday in that week was quick.
The removal of the older boiler and the installation of the new boiler into a new place was undertaken and everything left clean and working.
The communication is very good and I received confirmation within a couple of minutes that the payment of the invoice had been received. To note I was not asked for any deposit up front.
I fully recommend this company.

May 11, 2026
Unprompted review
L&P Heating Services Ltd logo

Reply from L&P Heating Services Ltd

Thank you for such a detailed and thoughtful review, we really appreciate it.
We’re pleased we could help with your regular boiler installation in Bristol and make the whole process straightforward, especially with it being a tenanted flat and during a bank holiday week. Providing a quick turnaround, clear communication and a detailed quotation from the outset is exactly the level of service we aim to deliver.
It’s great to hear the installation and relocation of the new boiler all went smoothly and that everything was left clean, tidy and fully working afterwards. We also really appreciate you mentioning the communication and payment process, as keeping things simple and transparent for customers is very important to us.
Thank you again for the recommendation and for placing your trust in the team. Many thanks L&P Heating team.

Rated 5 out of 5 stars

Thank you …. Excellent!

Excellent professional service from a dedicated team. They were totally committed to resolving my problem successfully, and they did! Thank you!

May 8, 2026
L&P Heating Services Ltd logo

Reply from L&P Heating Services Ltd

Thank you for your great feedback, we really appreciate it.
We’re pleased to hear you were happy with the professional service from the team during your system boiler installation in Clevedon. Being committed to finding the right solution and making sure everything is resolved properly is exactly the approach we aim to take on every job.
Thanks again for your kind words, and if you ever need anything in the future, we’re always here to help. Many thanks L&P Heating team.

Rated 5 out of 5 stars

L&P installed a new boiler 3 years ago

L&P installed a new boiler 3 years ago. All done with no fuss and a reasonable price. It has always worked perfectly and annual service has been easy to arrange with no issues identified. I couldn’t wish for more!

May 5, 2026
Unprompted review
L&P Heating Services Ltd logo

Reply from L&P Heating Services Ltd

Thank you for your continued support and for taking the time to leave such a great review.
We’re really pleased to hear that since installing your boiler 3 years ago everything has continued to run perfectly, and that arranging your annual boiler service in Stoke Bishop has always been straightforward and hassle free. Providing reliable workmanship, fair pricing and long term peace of mind for our customers is exactly what we aim for.
We truly appreciate your trust in the team and look forward to helping you again in the future. Many thanks L&P Heating team.

Rated 5 out of 5 stars

You get what it says on the tin

You get what it says on the tin; Simon has carried out my boiler service for a number of years. He is efficient, professional and courteous. L&P have maintained the same price for the same amount of years too; great service, expertly delivered.

May 5, 2026
Unprompted review
L&P Heating Services Ltd logo

Reply from L&P Heating Services Ltd

Thank you for your continued support and for taking the time to leave such a great review.
We’re really pleased Simon has continued to provide the same reliable boiler servicing in Whitchurch over the years, and it’s great to hear you value his professionalism, efficiency and courteous approach. Maintaining a consistent, dependable service and fair pricing for our customers is something we take a lot of pride in.
I’ll be sure to pass your kind comments on to Simon, and we look forward to helping you again in the future. Many thanks L&P Heating team.

Rated 5 out of 5 stars

We would like to give our personal…

We would like to give our personal thanks to Lee & his wonderful team, who's kind help & support has greatly assisted us with our home improvements. Lee's positive attitude & enthusiasm by guiding us through our initial thoughts & demonstrated creativity by suggesting changes, which enabled newly installed radiators into previously unheated rooms. Lee demonstrated great personal qualities, such as courtesy, diligence & attention to detail.
Lee's team, Paul, Steve, Luke & Max were excellent throughout the works. Their professionalism & very positive mannerism created an inclusive & very supportive environment. They were courteous & quick to respond to any questions we asked.
We would definitely recommend L&P Heating to others, without hesitation.

April 24, 2026
L&P Heating Services Ltd logo

Reply from L&P Heating Services Ltd

Thank you so much for your kind and thoughtful review, it really means a lot to the whole team.
We’re delighted we could support your home improvements and carry out your combi swap in Bath, especially with the added work of bringing heating into previously unheated rooms. It’s great to hear that the ideas and guidance helped shape the final result, and that everything came together just as you’d hoped.
I’ll be sure to pass your comments on to Paul, Steve, Luke and Max as well, they’ll really appreciate your feedback. Creating a positive, professional environment on site and being approachable throughout the job is something we take pride in.
Thank you again for your recommendation, and if you ever need anything in the future, we’re always here to help. Many thanks L&P Heating team.

Rated 5 out of 5 stars

The team were absolutely faultless

The team were absolutely faultless. The air con installation is exactly what I wanted, was executed neatly and the communication was great throughout the process. Delighted with the results and will continue to use L&P for all my future plumbing and heating needs.

May 1, 2026
L&P Heating Services Ltd logo

Reply from L&P Heating Services Ltd

Thank you for your fantastic feedback, we really appreciate it.
We’re delighted to hear you were so happy with your air conditioning installation in Bristol and that everything was carried out exactly as you wanted. It’s great to know the team delivered a neat finish and kept communication clear throughout the whole process.
We really appreciate your continued trust in us and look forward to helping you with any future heating needs. Many thanks L&P Heating team.

Rated 5 out of 5 stars

Great service

May 1, 2026
L&P Heating Services Ltd logo

Reply from L&P Heating Services Ltd

Thank you for taking your time leave us your feedback Blanca. If there is anything we can help you with in the future please do not hesitate to get in touch. Many thanks L&P Heating team.

Rated 5 out of 5 stars

Quote was so quick

Quote was so quick, acceptable so work began a few days later. Arrived as promised, treated the property with great care.

January 16, 2026
L&P Heating Services Ltd logo

Reply from L&P Heating Services Ltd

Thank you for your great feedback, we really appreciate it.
We’re pleased to hear you were happy with how quickly the quote was turned around and that your combi swap in Pensford got underway just a few days later. Turning up as promised and treating your home with care is exactly the standard we aim to deliver every time.
If you ever need anything in the future, we’re always here to help. Many thanks L&P Heating team.

Rated 5 out of 5 stars

Excellent service

Excellent service. New boiler was fitted and the job is very neat. Would not hesitate to recommend their services.

April 24, 2026
L&P Heating Services Ltd logo

Reply from L&P Heating Services Ltd

Thank you for your kind feedback, we really appreciate it.
We’re pleased to hear you were happy with your system boiler installation in Marlborough and that the finished job was neat and to a high standard. Taking pride in the quality of our work and leaving everything tidy is something we always focus on.
We really appreciate the recommendation. Many thanks L&P Heating team.

Rated 5 out of 5 stars

Superb!

Very helpful, quoted on the Friday new boiler fitted by the Monday. Highly recommend Lee and the team will not hesitate to use them again.

April 24, 2026
L&P Heating Services Ltd logo

Reply from L&P Heating Services Ltd

Thank you for your great review, we really appreciate it.
We’re so pleased you were happy with how quickly everything came together, from quoting on the Friday to completing your combi boiler installation in Bath by the Monday. Delivering a fast turnaround while keeping everything smooth and hassle free is exactly what we aim for.
We really appreciate the recommendation and look forward to helping you again whenever you need us. Many thanks L&P Heating team.

Rated 5 out of 5 stars

Efficient, reliable and good value

Work was done promptly and price was better than other quotes. Flat was left clean afterwards

April 13, 2026
L&P Heating Services Ltd logo

Reply from L&P Heating Services Ltd

Thank you for your feedback, we really appreciate it.
We’re pleased to hear you were happy with the prompt turnaround and that your combi swap in Bath offered good value compared to other quotes. It’s also great to know the flat was left clean and tidy afterwards, as we always aim to treat every home with care and respect.
If you need anything in the future, we’re always here to help.
Many thanks L&P Heating team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look