Laser Clinics UK Reviews 

Always welcoming and Laura was professional and made me feel comfortable. Very friendly and extremely helpful. Thanks Laura!

Eve was very attentive, caring,pleasant and kind

Staff is very well coming, respectful.
results are amazing of laser treatment

This very good result and very good staf 100%recomended

was very helpful and professional throughout my laser treatment. She reassured me, made me feel comfortable, and took great care during the whole procedure. I really appreciated their kindness and support. Thank you, Alex! High Wycombe Clinic

She was very professional, and answered some of my questions very well

Quick and effective

Great servicea and great price 👍

When I first visited Laser Clinics I was told that I would need 8-10 treatments for hair removal.

9 treatments later, and I have lines of hair on my legs. It looks like they were completely missed during the treatment. My bikini line is very patchy, again with areas that look like they were missed. For my last few sessions, I had a different staff member, and she told me that I was on the wrong setting and she moved me up. So is that why I didn't have great hair loss?

I contacted the Guildford store, and was asked to send pictures. I was then asked to go in store. I have since moved but they wouldn't allow me to go to another store. So I took the over 2 hour return journey, which in all honesty was a complete waste of time. The new manager told me that the staff I saw before weren't experienced enough, and that she was the new manager. She would advise 10-12 sessions and that I should have further treatment's. I was shocked at the customer service and that the only advice she had was to book more sessions as the staff weren't good!! She even admitted that my bikini line wasn't good but offered nothing.
I was also told that they aren't a laser hair removal company, they are a hair reduction company. Really - that's not what the website says!! Overall not a great service received and I wont be recommending them to anyone.

Khrystyna Pobutska was wonderful at taking care of me, she is very skilled and patient with doing the treatment.
This was my favourite appointment. i'm so happy to have met her and im very happy with the service she provided.
The clinic is very clean and is very clam and I did not feel rushed at all.
Im happy I chose this clinic.

I have been a customer of Laser Clinics Luton, but the way this matter was handled has completely destroyed my confidence in the clinic.

I was pursued for a disputed £99 balance which the clinic never properly explained or substantiated. What I found particularly unacceptable was receiving a voicemail demanding payment by the following day and stating that, if I did not pay, the matter would be “escalated with the police”, while also reminding me that they had my address on file.

I found this intimidating, threatening and completely disproportionate for a disputed £99 charge. It caused me significant stress and made me feel unnecessarily pressured over money that the clinic ultimately removed from my account anyway.

I do not accept that removing the £99 was a “gesture of goodwill” when the clinic never established that I was liable for it in the first place.

The way I was treated has resulted in Laser Clinics Luton losing me as a customer. I will not be returning to this store.

Been having some sessions at Cardiff. My experience has been great mainly because of the staff member treating me. Ogechi/Oge is simply exceptional at her job. She treats me so well that I leave very satisfied and want to come back for more sessions. She’s knowledgeable & talks me through treatments, explaining things clearly.

As always a very good experience and the staff are excellent they are always kind caring and make the whole experience very good. Thiana has done my treatment in the past and she is very caring and listens to what is needed and is very thorough. Thank you

I had the session with Sara Y. She was so sweet and the session was great. I can say that her knowledge about the therapies is so good. I am happy that I got her as my therapist .I did laser and microneedling. It was all comfortable sessions.

I had a Hydrojelly mask today.
Microdermabrasion + serum + mask + yellow LED.
I bought it in the sale and I love it. It’s been a few hours now and I can see the result of a smooth clear face. I’m not young so even more happy.
My beautician was wonderful and it was a good experience.

If you're a couple of minutes late, they will cancel your appointment and/or charge you. They are also quite rude about it. Why not build space into the timetable to allow for this? Or just let appointments run a bit behind? I'm sure people just won't show up and the system will catch up. People are used to having to wait for appointments - they aren't used to be penalized for being a few minutes late.

I was initially seen by a staff member regarding broken vein treatment, who seemed undertrained and unsure, and who had to go and check things with a senior member. She told me to stop using retinol and book an appointment two weeks on which I duly did. When I arrived today a wholly new matter was raised - no vitamins in oil. Since I take a daily Vit K in olive oil I could not be treated. Two weeks off retinol, and two round trips of over an hour wasted. I'm afraid the swish-looking surroundings are not mirrored by a properly organised and professional attitude to treatment and I will not be returning.

I had my appointment with Klaudia, She was lovely and patient, she also did a good job. She’s an absolute star and I hope she sees this! Thank you so much!

I always go to them; they are careful.

I have been a customer for 3 years now with the Camden Branch. Nowadays I just do 1 or 2 sessions per year for maintenance and always feel very welcome.

Today I was particularly late for my session due to my tube station been closed and the team was very accomodating.