Laura Bond Fine Jewellery and Luxury Piercing Boutique Reviews 366

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 219 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful and high-quality solid gold jewelry, noting its unique designs and excellent craftsmanship. The staff are frequently highlighted for being lovely, friendly, knowledgeable, and patient, making the overall experience pleasant and comfortable. Many people appreciate the professional and reassuring piercing process, often describing it as painless and leaving them delighted with the results. However, some customers experienced issues with jewelry sizing, finding certain pieces to be much smaller than anticipated from online images or having posts that were too thick or short for their piercings. A few people also reported that some jewelry caused soreness or that the fastenings were difficult to manage, and in one instance, a piercing experienced an adverse reaction, requiring attention.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality, beautiful designs,... See more

Staff

People report positive experiences with staff, consistently describing them as lovely, friendly, and helpful,... See more

Quality

Consumers find quality to be positive, with many reviewers describing the jewelry as stunning, beautiful, and... See more

Service

Customers consistently report positive experiences with the service, highlighting exceptional care before and... See more

User experience

Customers consistently note positive experiences with user experience, describing it as lovely, seamless, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve found it surprisingly difficult to find pretty, solid gold jewellery, specifically for individual piercings. I have several Laura Bond pieces and all are beautiful and solidly made. No coming... See more

Company replied

Rated 5 out of 5 stars

I was rather reluctant initially to purchase an earing for my conch which cost £175, only because I knew I couldn't return it if I didn't like it. I took the risk and ordered, my delivery arrived the... See more

Rated 5 out of 5 stars

I came along to Laura Bond for a piercing on my close friends birthday! The experience was so lovely that it’s made me want all my future piercings (and now tattoos) here!! The staff are all lovely an... See more

Rated 5 out of 5 stars

I have been to Laura Bond on many occasions, whether for a piercing with the fabulous Sarah Crowe, or just for shopping for some amazing earrings. So when my 18 year old son said he wanted his ear... See more


Company details

  1. Jeweler
  2. Body Piercing Shop
  3. Ear-Piercing Service
  4. Tattoo and Piercing Shop

Written by the company

Laura Bond Jewellery is a family run, luxury earring brand based in Edinburgh, Scotland. We specialise in solid gold pieces for cartilage piercings. We offer piercings in our boutique and luxury piercing parlour on Thistle Street. We also ship worldwide. From teeny tiny huggie hoops to front fastening labret studs, you'll find the daintiest new additions for your ear stack!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

366 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great service

Bought the iris stud and 5mm backs, couldn’t get them properly threaded so popped in to the boutique. Lovely experience with a very helpful piercer who popped them in my piercing properly. I’ll definitely be back

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

I came along to Laura Bond for a…

I came along to Laura Bond for a piercing on my close friends birthday! The experience was so lovely that it’s made me want all my future piercings (and now tattoos) here!! The staff are all lovely and friendly, there’s no rush on deciding which jewellery you’d like and they really seem invested in you making the best choice. It leaves you feeling like you love your piercing more - because you will always remember the experience! I will definitely be back! Xx

May 17, 2026
Unprompted review
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Rated 5 out of 5 stars

I have been to Laura Bond on many…

I have been to Laura Bond on many occasions, whether for a piercing with the fabulous Sarah Crowe, or just for shopping for some amazing earrings.
So when my 18 year old son said he wanted his ear pierced, I immediately booked him in with Sarah.
Fabulous customer service and just general care, as well as lovely people.
He loves, I love it. Definitely recommend.
Many thanks

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

I was rather reluctant initially to…

I was rather reluctant initially to purchase an earing for my conch which cost £175, only because I knew I couldn't return it if I didn't like it. I took the risk and ordered, my delivery arrived the next day. My earing is absolutely stunning. It's probably the best thing I have purchased this year. I will definitely buy from Laura Bond again. You are guaranteed top quality products.

May 15, 2026
Unprompted review
Rated 2 out of 5 stars

Too tight to wear

Unfortunately the nose stud post is too short so I can't wear it ☹️ I understand no returns policy and why, but maybe it could be noted on the specifications that the 5mm post is on shorter side. Buying nose piercing jewellery is hard.

Delivery was very quick.

May 13, 2026
Unprompted review
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Rated 5 out of 5 stars

A very lovely shopping experience

A very lovely shopping experience. Beautiful products, quick and free delivery (spent the threshold), packaged very well & with attention to detail. I love this shop!

May 8, 2026
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your shopping experience with us.
It's lovely to know those details were appreciated.

Thank you for your support and for taking the time to share your experience!

Best Wishes,
Team LB x

Rated 5 out of 5 stars

Beautiful

Very quick service, beautiful jewellery. I bought my first piece in 2019. Amazing quality. x

May 8, 2026
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for your lovely review!
It means so much to know you've been with us since 2019 and that your pieces have stood the test of time. Creating jewellery that's made to be loved and worn for years is incredibly important to us, so your kind words about the quality are especially appreciated.
Thank you for your continued support, it truly means the world!

Best Wishes,
Team LB x

Rated 5 out of 5 stars

Lovely piece of jewellery

Lovely piece of jewellery. This is my third piece and I am sure wont be my last. The experience was seamless and easy and arrived so quickly. Thank you to Laura and the team. Buy with confidence all. Well done!

May 8, 2026
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for your wonderful review! We're honoured that this is your third Laura Bond Jewellery piece, and even more delighted to hear it won't be your last.
Your kind words mean a great deal to Laura and the whole team.
Thank you for your continued support and trust in us, we can't wait to help you find your fourth piece!

Best Wishes,
Team LB x

Rated 5 out of 5 stars

Love Laura Bond jewellery

Love Laura Bond jewellery, such pretty styles. I wanted to change up my flat helix & purchased the north star drop in the sale. It's really beautiful and perfect for the position on my ear. Delivery was really quick too. If I find myself in Edinburgh, I will definitely book an appointment.

May 12, 2026
Unprompted review
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Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you for such a fabulous review! We're thrilled to hear that the North Star Drop is the perfect addition to your flat helix, it's such a beautiful piece and we're delighted you chose it.
If you ever find yourself in Edinburgh, we'd love to welcome you to the boutique and help you discover more pieces you'll love.
Thank you again for your support and for choosing us!

Best Wishes,
Team LB x

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Rated 5 out of 5 stars

At Laura Bond you get everything

At Laura Bond you get everything. The most beautiful pieces for your ear and very experienced staff who are very friendly.
The quality of the jewellery is amazing and
I am amazed at how delicately it is crafted.

May 3, 2026
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for your wonderful review! We are delighted to hear that you love our jewellery and appreciated the care and expertise of our team. Your kind words mean a great deal to us, and we look forward to welcoming you back to our Laura Bond boutique soon!

Best Wishes,
Team LB x

Rated 5 out of 5 stars

Great service

Great service, selection of earrings and piercing was painless.

May 5, 2026
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you for your lovely review! We're so pleased to hear you had a great experience with us. It's wonderful to know you were happy with the service and that your piercing was a comfortable experience. We look forward to seeing you again soon!

Best Wishes,
Team LB x

Rated 5 out of 5 stars

Excellent experience every time

I’ve visited multiple times and the staff are always knowledgeable, friendly and helpful.

There are cheaper options in the city for both piercing and jewellery but the overall experience on offer at Laura Bond is second to none and the jewellery selection has a lot of variety.

They genuinely want their customers to be satisfied with their service and leave happy which is always how I feel after visiting.

April 23, 2026
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for your kind words and for taking the time to share your experience!
We’re delighted to hear that you’ve enjoyed each of your visits. Providing a friendly, welcoming service is something we truly pride ourselves on, so it means a lot to know that it’s come across.
Ensuring our customers leave happy is at the heart of everything we do, so it’s wonderful to hear that this has been your experience each time. We really appreciate your support and look forward to welcoming you back to the boutique again soon!

Best Wishes,
Team LB x

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Rated 5 out of 5 stars

I would thoroughly recommend Laura…

I would thoroughly recommend Laura Bond. A beautiful salon, courteous, patient and skilled staff. Super before and after care. Really pleased with my piercing which has settled well and looks so pretty. Thank you

April 9, 2026
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

This is so lovely to read, thank you so much for taking the time to share it. We’re really glad you felt comfortable and looked after from start to finish, and that the team helped make the whole experience feel calm and easy.
It’s especially nice to hear your piercing has healed well and that you’re loving how it looks, that’s always the best part for us.
Thank you again for the recommendation, it genuinely means a lot!

Best Wishes,
Team LB x

Rated 5 out of 5 stars

Great shop

Very helpful and friendly staff. Beautiful collections of unique & quality jewellery

April 12, 2026
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for this, it’s such a lovely one to read. We’re really glad you felt comfortable and looked after while you were with us, that’s always what we want people to leave with.
It’s also so nice to hear something caught your eye, we spend a lot of time designing pieces that feel a little different and special, so that means a lot.
Thanks again for your support, we really appreciate it!

Best Wishes,
Team LB x

Rated 5 out of 5 stars

Delivery quick and beautiful jewellery

The ordering was easy and such a wide choice of styles to choose from. The earrings were beautiful and sit nicely on my higher lobe. Delivery was quick and the price was reasonable, and I got an additional 15% off, so win win.
I am wanting a new Helix earring and I have already seen the one I want at Laura Bond 😊

April 5, 2026
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for your review! We’re really happy everything felt smooth from start to finish and that you enjoyed exploring all the different designs.
It’s great to hear your new piece fits just right and feels good to wear, that’s always so important. And we’re especially glad it arrived quickly and felt like good value (even better with that extra discount!).
We love that you’ve already spotted your next helix piece too! We’ll be ready when you are!

Best Wishes,
Team LB x

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