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Lawn Love Reviews 

2,831
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 918 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for their exceptional professionalism, noting that workers arrive promptly on schedule and communicate clearly about any upcoming changes. Consumers also highlight the outstanding quality of the lawn care, mentioning that yards consistently look clean, neat, and beautifully maintained after every visit. However, some people mentioned experiencing frustrating difficulties with customer support teams and dealing with delayed responses or multiple unexpected reschedules. Some reviewers were not happy with the lack of continuity when different workers were assigned repeatedly or when scheduled appointments were completely skipped.

What people talk about most

Service

People report positive experiences with service, noting that technicians are professional, punctual, and... See more

Staff

Users describe positive interactions with staff, highlighting that lawn professionals are consistently... See more

User experience

Reviewers mention positive feedback about user experience, highlighting great communication and hassle-free... See more

Quality

Customers had positive experiences with quality, noting that lawns are beautifully cut, even, and shaped with... See more

Customer service

Clients share ambiguous opinions on customer service. While some reviewers report fantastic support,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had been searching for a while for someone to assist with my lawn care. My son suggested me to find someone, not some random person that I know because lawn care needs consistency. I searched... See more

Rated 5 out of 5 stars

Lawn Love makes it so convenient and easy to set up service. My sister couldn’t mow her lawn after surgery, and Lawn Love came to the rescue! The app is great for communicating with your professional... See more

Rated 5 out of 5 stars

What made my experience great is the overall quality of the service received. Our lawn expert shows up on time, is very thorough when completing his task, and communicates very well if he has any ques... See more

Company replied

Rated 5 out of 5 stars

This company is good with communication. They let you know if a service needs to be rescheduled, and of any other changes. This fact alone is a big deal for me. The lawn pro that they've sent us has b... See more


Company details

  1. #1 of 6 best companies in Lawn Care Service

About Lawn Love

Written by the company

You’ve built a home you’re proud of—and your lawn should reflect that. Whether you're chasing big goals or facing life changes that keep you from yard work, Lawn Love is here to help you stay on top. We combine top-rated pros with powerful technology to deliver lawn care that’s effortless, precise, and reliable.

If you’ve always taken pride in your yard but need a hand now, we’re here to step in with care, consistency, and respect.

This is lawn care for people who value their time, their home, and doing things the right way. You lead—we support.

Peace of Mind Comes Standard

Written by the company

We stand by our work—and we’re always just a call away.
If you're not 100% satisfied, we’ll come back and fix it, free of charge. With full insurance coverage and a dedicated support team available by phone, chat, or email, you’ll never be left guessing. Whether it’s a quick question or a detailed concern, help is always within reach.

Service That Comes With a Promise

If it’s not right, we’ll come back—no questions asked

If it’s not right, we’ll come back—no questions asked
At Lawn Love, your satisfaction comes first. If your yard doesn’t look just right, simply let us know within 24 hours—we’ll come back and fix it at no extra cost. And because you deserve peace of mind, our team follows up after each visit to make sure the job was done right. That’s our Total Satisfaction Guarantee in action.

Contact info

We’re Glad to Help Out

When you or someone you love can’t do it anymore, we step in.

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 63% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(2,831)

857 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love lawns love

I love lawns love. Brandon does such a good job. I am so pleased with how detailed that they are. I would recommend lawn love to anyone. It has taken the worry away of doing my lawn

September 10, 2026
Unprompted review
Rated 1 out of 5 stars

Lawn Love and Lawn Starter is the same…

Lawn Love and Lawn Starter is the same company. I was doing business with Lawn Starter so much trouble, damage to my expensive landscaping putting dead grass and cut of dead bushes on my mulch, I changed to Lawn Love thinking I was finally going to get good services “NO”. Lawn Love did a poor job just like Lawn Starter dead grass everywhere then they will say you got to pay us more money to pick up the dead grass a lawnmower with a bag is too much money for me to afford. One of their employees rated them out and said, “the company take all the money when you pay $68, we only get $20” . This employee started up his own business and asked me to come over and pay him directly $60. I did he did a poor job with having a mower with a no bag behind it, dead grass everywhere from front to backyard. I think I need a break from these money hungry lying businesses. It hard to find good honest people

September 8, 2026
Unprompted review
Rated 1 out of 5 stars

My pro John did a great job and showed… unlike the previous pros

My pro John did a great job and showed up on time and was professional I give him 5 stars. The company lawn love I give zero stars though . If this was about the lawn love it wouldn’t be high at all. Before John I had multiple reschedules and bad experiences with customer service. Before John it took months to get someone out because of the rescheduling. I would not recommend the company but would recommend my pro John. He has been the only positive experience I’ve had and that’s because he showed up and didn’t reschedule. So thank you John because as a whole lawn love the company is unreliable and has terrible customer service. They also raised my lawn price 25% without notice after I dealt with the multiple rescheduling and rude pros. And false promises by both. When they finally cut my grass after a month I was charged a long grass fee which was a result of them not showing up I called and complained and I got it credited but not refunded which caused me to have to stay with the company to get the money back. After they credited it though they raised the price 25% on my service so I still had to pay something. I’ve never had a worse experience with a company in my love and recommend using a different company!

September 11, 2026
Unprompted review
Rated 1 out of 5 stars

Cancellations and no shows paired with services offered with no “pros” to complete them.

Cancellations, reschedules, and then being left high and dry is not how I’d say a lawncare company does good business. Being nickeled and dimed for services typically done together (mowing and weedeating, for example) is a quick way to make the customer feel like they’ve found a fun way to experience “bait and switch.” Services not available shouldn’t be offered and scheduled when no “pro” is actually available. Being billed for extra long grass when the reason it’s so long is because the “pro” disappeared? Ridiculous. I’m not at all satisfied and I’m eager for my “contract” to conclude.

September 4, 2026

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