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LawnStarter Reviews 

7,134
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 2,331 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and quality of work, often highlighting the professionalism and trustworthiness of the staff. Many people find the user experience easy and stress-free, appreciating the convenience of scheduling and the detailed attention given to their lawns. The company is frequently recommended for its reliable and efficient lawn care, with numerous positive comments about the appearance of their yards after service. However, some customers also noted issues with pricing and the quality of work from certain contractors. A few other people also felt that some assigned professionals were unqualified, used old equipment, or failed to meet expectations regarding specific requests like bagging clippings. There were also instances where services were delayed, or customers felt they were overcharged for work that was not up to standard.

What people talk about most

Service

Consumers find service to be positive, with many reviewers highlighting the ease of scheduling and tracking... See more

Staff

Customers had positive experiences with staff, frequently praising their professionalism, efficiency, and... See more

Quality

People report positive experiences with quality, highlighting that their lawns look healthier, greener, and... See more

User experience

Users describe positive interactions with the user experience, highlighting the ease of scheduling and... See more

Price

Clients share ambiguous opinions on price, with some reviewers finding the prices fair, competitive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really enjoy LawnStarter , they were a lifesaver. I became unable to cut my own grass due to health issues and this app was easy to get setup and schedule lawn service. Communication has been great... See more

Company replied

Rated 5 out of 5 stars

Their site was easy to navigate. I put in what was needed and several options came up. Chose one and am very satisfied. Hope the good service and communication continues. I used the LawnStarter in... See more

Company replied

Rated 5 out of 5 stars

I can say with the utmost sincerity that one of my greatest decisions I have made as a new homeowner was downloading this app and getting paired with a lawn pro (Reina). Lawnstarter is so easy, well... See more

Rated 5 out of 5 stars

I found LawnStarter during a random online search for yard maintenance. I liked what I saw and am glad I signed up. LawnStarter provided me with an excellent yard maintenance professional.... See more


Company details

  1. #3 of 5 best companies in Lawn Care Service

About LawnStarter

Written by the company

LawnStarter makes lawn care easy and stress-free. Whether you're balancing work, family, or time away from home, our platform helps you book reliable, affordable lawn services from trusted local professionals. Get a free, instant quote online—no spam calls. Manage everything through our app and enjoy a well-kept yard without the hassle. Rated highly for convenience and quality, LawnStarter gives you back your time while ensuring your lawn always looks its best. Read our reviews and see why thousands trust LawnStarter for weekly mowing, seasonal cleanups, and more.

More Than Just Lawn Mowing

Written by the company

From seasonal cleanups to shrub trimming—we do it all.
LawnStarter offers a full suite of lawn care services to keep your yard looking great year-round. Whether you need edging, fertilization, aeration, or leaf removal, our local pros have you covered. Book what you need, when you need it—all in one place.

Meet Our Done Right Guarantee

If it’s not right, we’ll make it right.

If it’s not right, we’ll make it right.
Your satisfaction is our priority. If a service doesn’t meet expectations, we’ll re-mow, fix the issue, or refund—no hassle, just peace of mind.

Contact info

Too much on your plate?

Let us handle the lawn—so you have one less thing to worry about.

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(7,134)

2,191 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This company hires a lot of…terrible people

This company hires a lot of irresponsible people and pros. Nothing but headaches, and they charge a ridiculous rate for subpar issues and pros who can’t close gates. God forbid you have an issue, because customer service is like banging your head against a wall. Anyone else is better than them.

July 6, 2026
Unprompted review
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Reply from LawnStarter

We are deeply sorry for the frustration our service and support teams have caused you, Meaghan. Leaving gates open is a major safety concern that we take incredibly seriously. Our service pros are strictly required to secure all property gates upon completion to protect your pets and privacy, and failing to do so is completely unacceptable. Additionally, you should never feel like reaching out to our customer service team is an uphill battle. We are here to solve your problems, not add to them. We want to look into the issues with your service pro immediately and review your billing to ensure you are treated fairly. We are eager to improve your experience and want to make things right. May you fill out this short form so we can pull up your account and follow up directly? https://tinyurl.com/29wx39pc

Rated 5 out of 5 stars

Yard looks wonderful

Yard looks wonderful

July 3, 2026
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Reply from LawnStarter

Kendra, appreciate you leaving a review — hope we can keep earning that trust every time we're out there!

Rated 5 out of 5 stars

I needed to find a new lawn service.

I needed to find a new lawn service and they were prompt in arranging a new service. Christian has done a very good job on my lawn and kept it neat and looking good!

July 4, 2026
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Reply from LawnStarter

John, glad we could get you set up quickly and that Christian has been taking good care of your lawn! We'll make sure he knows you're happy with his work.

Rated 5 out of 5 stars

Lawnstarter

Great, quick service! Highly recommend.

July 3, 2026
LawnStarter logo

Reply from LawnStarter

Chris, thanks for sharing your feedback! We’re happy to hear the service was completed quickly and left you satisfied with the results. We appreciate your recommendation!

Rated 5 out of 5 stars

On Time And Good Service

They come on time and communicate any changes with you. The service is fast and good, thank you so much.

July 5, 2026
Unprompted review
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Reply from LawnStarter

Andre, we appreciate you taking the time to share this! It's great to know your lawn care team has been punctual, communicative, and providing quality service. We'll be sure to share your feedback with them.

Rated 5 out of 5 stars

Timely and efficient.

Timely and efficient.

July 2, 2026
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Reply from LawnStarter

Peter, thanks for sharing your feedback! It's great to know the service was completed quickly and efficiently. We'll be sure to pass along your kind words to the team.

Rated 5 out of 5 stars

Michael does an excellent job as…

Michael does an excellent job as always. He works fast and efficiently. I highly recommend him.

June 29, 2026
Unprompted review
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Reply from LawnStarter

Beverly, Michael will love hearing this! He takes a lot of pride in his work, so knowing it shows means a lot to him. Thanks for the recommendation — we'll make sure he keeps it up!

Rated 5 out of 5 stars

My service is every 2 weeks our Pro…

My service is every 2 weeks our Pro Brandon is always on schedule and time if there is any delay he is very quick to let you know .I highly recommend this Lawn Service .

July 5, 2026
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Reply from LawnStarter

Karyn, Brandon is going to be glad to hear this — he takes that communication piece seriously, and it shows. Thanks for sticking with us every two weeks and for the recommendation!

Rated 5 out of 5 stars

Lawn Starter and our Lawn Pro, Highly recommended

Lawn Starter and our Lawn Pro, Brian, have performed excellent and reliable work on our lawn for years. We are always given notice about when they will be out, and a text to say he is on the way. They are reliable and do great work. The app is easy to use for scheduling updates or any changes. Highly recommended.

July 6, 2026
Unprompted review
LawnStarter logo

Reply from LawnStarter

Michael, years of reliable service is exactly what we're built on — glad Brian has been consistent for you, and that the communication and app have made things easy. We'll make sure he knows you took the time to leave this. Appreciate the recommendation!

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