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LawnStarter Reviews 

7,694
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,677 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly love how easy it is to navigate the platform and regularly praise the dedicated professionals for doing a fantastic job keeping lawns clean and neat. Many individuals appreciate the polite staff, excellent communication throughout the process, and reliable scheduling that ultimately makes routine yard care entirely worry-free. However, some people mentioned frustrating issues with scheduling conflicts, local professionals failing to show up on time, and overall unreliable service. Consumers also noted that communication breakdowns with customer support made it difficult to resolve problems or get timely help when things went wrong.

What people talk about most

Service

Clients share satisfaction on service, frequently praising quick response times, reasonable pricing, and... See more

Staff

Consumers find staff to be exceptionally dedicated, with reviewers frequently praising reliable, thorough,... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as opinions are sharply divided... See more

Quality

Users describe positive interactions with quality, consistently praising dependable service, quick and neat... See more

User experience

People report positive experiences with user experience, highlighting great convenience and easy online... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love the service being provided by the local landscaper they've matched me with. I do think the tall grass charges should be better explained to the customer when signing up. That's at no fault to t... See more

Rated 5 out of 5 stars

My professional, Michelle, truly loves her work and does an exceptional job every time. My yard requires special care because I have so many raised beds. She trims around each one being careful not... See more

Rated 5 out of 5 stars

LawnStarter put me in contact with Tim’s Discount Mowing a couple of seasons ago when my previous lawn care company stopped its service. I’ve been more than happy with the service I’ve received. La... See more

Rated 5 out of 5 stars

My house is on a corner lot & the lawn was uneven with long grass, short grass, & lots of trimmings scattered throughout the front. What an eyesore...until LawnStarter worked their magic, & my yard n... See more


Company details

  1. Lawn Care Service

About LawnStarter

Written by the company

LawnStarter makes lawn care easy and stress-free. Whether you're balancing work, family, or time away from home, our platform helps you book reliable, affordable lawn services from trusted local professionals. Get a free, instant quote online—no spam calls. Manage everything through our app and enjoy a well-kept yard without the hassle. Rated highly for convenience and quality, LawnStarter gives you back your time while ensuring your lawn always looks its best. Read our reviews and see why thousands trust LawnStarter for weekly mowing, seasonal cleanups, and more.

More Than Just Lawn Mowing

Written by the company

From seasonal cleanups to shrub trimming—we do it all.
LawnStarter offers a full suite of lawn care services to keep your yard looking great year-round. Whether you need edging, fertilization, aeration, or leaf removal, our local pros have you covered. Book what you need, when you need it—all in one place.

Meet Our Done Right Guarantee

If it’s not right, we’ll make it right.

If it’s not right, we’ll make it right.
Your satisfaction is our priority. If a service doesn’t meet expectations, we’ll re-mow, fix the issue, or refund—no hassle, just peace of mind.

Contact info

Too much on your plate?

Let us handle the lawn—so you have one less thing to worry about.

4.5

Excellent

TrustScore 4.5 out of 5

8K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 44% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.5

All reviews

(7,694)

1,601 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hire LawnStarter

Amazing service. Provided significant service and great overall for a lawn care need when needed. Love the work that LawnStarter puts in each week, it is really great overall from them. Highly suggest giving this company a chance. Very impressed each week for the care provided to my lawn!!

October 6, 2026
Rated 1 out of 5 stars

No Show, No Backup, No Apology

After being a LawnStarter customer for over 2 years, I was extremely disappointed that this was how my service ended.
The service pro did not show up as scheduled. I’m not sure why, and honestly, that is not my main concern. My issue with LawnStarter is that they should be prepared when something like this happens and have a backup technician available.
I mentioned to the representative that it would have been nice if the technician had reached out to let me know he could not make it. Instead, I had to contact him first to find out if he planned to come.
Rather than the customer service representative responding, “I apologize for the inconvenience,” she replied, “I see where he responded to your message that he was out of town.”
Did this customer service representative really just say that to me??? Did she just excuse this poor communication and lack of consideration??? This is unprofessionalism on turbo.
Days passed after my scheduled service was missed. My grass became so overgrown that I’m lucky I did not receive a fine from the HOA.
LawnStarter kept promising that someone would come out, but no one ever showed up.
Do you think I received an apology? Nada.
Because of this horrible customer experience, I would not recommend LawnStarter to anyone in an HOA community, or honestly, to anyone at all.

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

Consistent service providers; notifications and efficiency.

The two gentlemen who provide us the service are a pleasure to deal with.
The email notifications of date of service confirmation, and then the heads up that they are on their way is appreciated.
The service is unobtrusive and completed quickly and efficiently, consistently by the same two service providers which is appreciated.
I highly recommend LawnStarter.

October 3, 2026
Rated 5 out of 5 stars

LawnStarter Provided Great Service Quickly

LawnStarter quickly matched me with a great professional lawn care service in my local area. Within a few days, my service started and I was very pleased with the results. The automatic billing process makes payment easy, and it also offers the option to tip.

September 30, 2026
Rated 5 out of 5 stars

Excellent Gardener - Highly Recommended

I highly recommend Rudy for any gardening and landscaping needs. He is reliable, professional, and consistently does a great job. Rudy takes pride in his work, pays attention to detail, and always leaves the garden looking neat, healthy, and well maintained.

He is dependable, arrives when promised, and works efficiently while maintaining a high standard of quality. It's refreshing to work with someone you can trust to get the job done right every time.

If you're looking for a skilled and trustworthy gardener, I would not hesitate to recommend Rudy. Excellent service and outstanding results!

September 30, 2026
Unprompted review
Rated 1 out of 5 stars

I used them for two seasons

I used them for two seasons, and during that time had probably 8 different pros assigned. Some canceled before even cutting my grass. Others lasted a few times, then they canceled the service on their end. Even after complaining, they were unable to provide service for 5 weeks this year during late summer. The latest pro didn’t do any trimming and skipped most of my yard. I found a local pro who agreed to do the job for slightly less. They showed up on time and did a great job. I can’t recommend LawnStarter at all based on my experience.

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

Happy Camper

LawnStarter started off by changing my Pro several times for reasons that I didn’t understand. But now, I have a team that does very well. After a rough start, I’m a happy camper, and my lawn looks great. Thanks LawnStarter.

September 28, 2026

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