I love the service being provided by the local landscaper they've matched me with. I do think the tall grass charges should be better explained to the customer when signing up. That's at no fault to t... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About LawnStarter
Written by the company
LawnStarter makes lawn care easy and stress-free. Whether you're balancing work, family, or time away from home, our platform helps you book reliable, affordable lawn services from trusted local professionals. Get a free, instant quote online—no spam calls. Manage everything through our app and enjoy a well-kept yard without the hassle. Rated highly for convenience and quality, LawnStarter gives you back your time while ensuring your lawn always looks its best. Read our reviews and see why thousands trust LawnStarter for weekly mowing, seasonal cleanups, and more.
More Than Just Lawn Mowing
Written by the company
- From seasonal cleanups to shrub trimming—we do it all.
- LawnStarter offers a full suite of lawn care services to keep your yard looking great year-round. Whether you need edging, fertilization, aeration, or leaf removal, our local pros have you covered. Book what you need, when you need it—all in one place.
Meet Our Done Right Guarantee
If it’s not right, we’ll make it right.

Contact info
814 San Jacinto Boulevard #200, 78701, Austin, United States
- 866-822-1766
- lawnstarter.com
Too much on your plate?
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 44% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
l what to open my shoppers on my…
l what to open my shoppers on my WhatsApp making it why l want to shopping on plag
Hire LawnStarter
Amazing service. Provided significant service and great overall for a lawn care need when needed. Love the work that LawnStarter puts in each week, it is really great overall from them. Highly suggest giving this company a chance. Very impressed each week for the care provided to my lawn!!
No Show, No Backup, No Apology
After being a LawnStarter customer for over 2 years, I was extremely disappointed that this was how my service ended.
The service pro did not show up as scheduled. I’m not sure why, and honestly, that is not my main concern. My issue with LawnStarter is that they should be prepared when something like this happens and have a backup technician available.
I mentioned to the representative that it would have been nice if the technician had reached out to let me know he could not make it. Instead, I had to contact him first to find out if he planned to come.
Rather than the customer service representative responding, “I apologize for the inconvenience,” she replied, “I see where he responded to your message that he was out of town.”
Did this customer service representative really just say that to me??? Did she just excuse this poor communication and lack of consideration??? This is unprofessionalism on turbo.
Days passed after my scheduled service was missed. My grass became so overgrown that I’m lucky I did not receive a fine from the HOA.
LawnStarter kept promising that someone would come out, but no one ever showed up.
Do you think I received an apology? Nada.
Because of this horrible customer experience, I would not recommend LawnStarter to anyone in an HOA community, or honestly, to anyone at all.
Fast and furious.
Consistent service providers; notifications and efficiency.
The two gentlemen who provide us the service are a pleasure to deal with.
The email notifications of date of service confirmation, and then the heads up that they are on their way is appreciated.
The service is unobtrusive and completed quickly and efficiently, consistently by the same two service providers which is appreciated.
I highly recommend LawnStarter.
Although inclement weather postponed…
Although inclement weather postponed lawn service, they were able to arrive in a timely manner to take care of the lawn. Always satisfied with the service, and at a fair price. Keep up the good work folks.
I really appreciate the service and…
I really appreciate the service and look the look
Caleb is always so kind and does such a…
Caleb is always so kind and does such a good job. I am quite thankful to have found this service!
The lawn cut was nice and the app was…
The lawn cut was nice and the app was easy to use.
Your company helped me tremendously.
Your company helped me at a time when I had great need for assistance with the property I sold because of my husband’s death. They did a great job and took a lot of stress off me.
LawnStarter Provided Great Service Quickly
LawnStarter quickly matched me with a great professional lawn care service in my local area. Within a few days, my service started and I was very pleased with the results. The automatic billing process makes payment easy, and it also offers the option to tip.
Excellent Gardener - Highly Recommended
I highly recommend Rudy for any gardening and landscaping needs. He is reliable, professional, and consistently does a great job. Rudy takes pride in his work, pays attention to detail, and always leaves the garden looking neat, healthy, and well maintained.
He is dependable, arrives when promised, and works efficiently while maintaining a high standard of quality. It's refreshing to work with someone you can trust to get the job done right every time.
If you're looking for a skilled and trustworthy gardener, I would not hesitate to recommend Rudy. Excellent service and outstanding results!
I used them for two seasons
I used them for two seasons, and during that time had probably 8 different pros assigned. Some canceled before even cutting my grass. Others lasted a few times, then they canceled the service on their end. Even after complaining, they were unable to provide service for 5 weeks this year during late summer. The latest pro didn’t do any trimming and skipped most of my yard. I found a local pro who agreed to do the job for slightly less. They showed up on time and did a great job. I can’t recommend LawnStarter at all based on my experience.
I’m very happy with the lawn service
I’m very happy with the lawn service! They did a great job, were reliable, and left my front yard looking really nice. I would definitely recommend them to anyone looking for a dependable lawn service.
Happy Camper
LawnStarter started off by changing my Pro several times for reasons that I didn’t understand. But now, I have a team that does very well. After a rough start, I’m a happy camper, and my lawn looks great. Thanks LawnStarter.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
