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LawnStarter Reviews 

7,251
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,421 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the reliability and excellent quality of the service, often noting meticulous attention to detail in lawn care. Many praise the staff's professionalism and dedication, appreciating the convenient online scheduling and straightforward processes that make the overall user experience easy. However, some customers also noted issues with service consistency, experiencing no-shows, repeated rescheduling, or abrupt cancellations without communication. A few other people also felt that the quality of work was sometimes poor, with some pros described as unqualified, using old equipment, or leaving tasks incomplete.

What people talk about most

Service

Consumers find service to be positive, with many appreciating the professionalism, efficiency, and... See more

Staff

Clients share positive opinions on staff, frequently praising their professionalism, kindness, and... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the work... See more

User experience

Customers had positive experiences with user experience, finding the service convenient, easy to set up, and... See more

Price

Users describe ambiguous interactions with price, with many finding the pricing reasonable, affordable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having dependable service is my number one priority. I especially appreciate the email/Text reminders. The guys do a great job mowing and trimming. I recently added weed control to my service and was... See more

Rated 5 out of 5 stars

I really enjoy LawnStarter , they were a lifesaver. I became unable to cut my own grass due to health issues and this app was easy to get setup and schedule lawn service. Communication has been great... See more

Company replied

Rated 5 out of 5 stars

Lawn Starter and our Lawn Pro, Brian, have performed excellent and reliable work on our lawn for years. We are always given notice about when they will be out, and a text to say he is on the way. The... See more

Company replied

Rated 5 out of 5 stars

Jonathan arrived in just enough time to mow the yard before a thunderstorm hit. He worked right up until the rain started and did a beautiful job on trimming the yard. Our neighbors also complemented... See more


Company details

  1. #3 of 5 best companies in Lawn Care Service

About LawnStarter

Written by the company

LawnStarter makes lawn care easy and stress-free. Whether you're balancing work, family, or time away from home, our platform helps you book reliable, affordable lawn services from trusted local professionals. Get a free, instant quote online—no spam calls. Manage everything through our app and enjoy a well-kept yard without the hassle. Rated highly for convenience and quality, LawnStarter gives you back your time while ensuring your lawn always looks its best. Read our reviews and see why thousands trust LawnStarter for weekly mowing, seasonal cleanups, and more.

More Than Just Lawn Mowing

Written by the company

From seasonal cleanups to shrub trimming—we do it all.
LawnStarter offers a full suite of lawn care services to keep your yard looking great year-round. Whether you need edging, fertilization, aeration, or leaf removal, our local pros have you covered. Book what you need, when you need it—all in one place.

Meet Our Done Right Guarantee

If it’s not right, we’ll make it right.

If it’s not right, we’ll make it right.
Your satisfaction is our priority. If a service doesn’t meet expectations, we’ll re-mow, fix the issue, or refund—no hassle, just peace of mind.

Contact info

Too much on your plate?

Let us handle the lawn—so you have one less thing to worry about.

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(7,251)

2,314 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ruined my bushes for $114

Ruined my bushes for $114. My bushes would have looked better if I used a baseball bat on them instead. “Job” done by Joe Caughman with Top Hawg Lawn Care. Stay away from that company and Lawn Starter.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

LawnStarter and Ricky

Ricky did an outstanding job cutting my grass. He was punctual, professional, and paid close attention to every detail. My lawn looks clean, evenly cut, and well-maintained, with all the edging and trimming done perfectly. He also cleaned up everything before leaving, which I really appreciated. It’s clear he takes pride in his work and cares about customer satisfaction. I highly recommend Ricky to anyone looking for reliable, high-quality lawn care services!

July 25, 2026
Rated 1 out of 5 stars

My experience with Lawnstarter has been…less than desirable

My experience with Lawnstarter has been mixed. I had several great pros that quit their service abruptly and a new pro was assigned. All of the pros recently have done a poor job or charged for service that was never completed. If anyone has a recommended, consistent company they've used, I would be grateful to have their information passed along.

July 24, 2026
Unprompted review
Rated 1 out of 5 stars

Awful. I wont use them ever

Awful. I booked with them and it is typically Ai which can be frustrating. Also the lawn service scheduled was a no show and then rescheduled for the next day but not until 10:18pm. That following day I couldnt have anyone on my property because I was getting a new roof installed. I called lawnstarter and they said I needed to cancel 48hrs prior to the schedule service. I told them that isnt my problem since your service was a complete no show and then decided to schedule for the next day. I canceled them as a whole. I dont recommend. It is another app to download and then talk to your lawn service company they schedule for you.

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

I really needed a lawn company for my…

I really needed a lawn company for my yard and I found LawnStarter online. I was a little hesitant at first because I’ve never went through a company, like this before and I am very glad I did. It’s very affordable and they work with you on things you may need to make the lawn experience go smoothly. I’m very pleased, with LawnStarter and I recommend this company, to everyone.

July 24, 2026
Rated 5 out of 5 stars

Excellent Services

This company was very helpful from the start of my services. Every question was always answered on a timely manner. You had excellent pros to always assist my needs, thank you!

July 20, 2026
Rated 3 out of 5 stars

Great concept, terrible execution

I experienced numerous last-minute cancellations with no explanation. Custer service isn’t that helpful, as they have the same information you do when attempting to address the issues. This service is like Uber for lawn pros who are making this a side hustle. Great concept, terrible execution. We are currently working with our third lawn pro. He seems to be reliable.

July 21, 2026
Rated 1 out of 5 stars

Customers beware

Customers beware:
This company has failed to reimburse for property damage caused by their so called “pro”, clearly caught on our Ring cameras. Their claim process is a huge waste of time, management refuses to speak to customer, causing a web of frustrating emails that get nowhere. We have discontinued service & are being forced to take legal actions.

July 9, 2026
Unprompted review
Rated 1 out of 5 stars

This company told me it would be $57.00…

This company told me it would be $57.00 to mow my yard and they charged my account $76.00. I don't want to do business with a company that says one price and then charges more. I also took a screenshot of your quote for $57.00

July 17, 2026
Unprompted review
Rated 1 out of 5 stars

One star even not worth for this…

One star even not worth for this company, they're middle man with local lawn mowing company and up-charge to the customer. My mowing service was not done and they said the charge is not refundable because it's not verifiable. What a scam cumbat shitty E company.

July 23, 2026
Unprompted review

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