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LawnStarter Reviews 

7,637
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,642 reviews, reviewers overwhelmingly had a great experience with this company. Many people frequently highlight the exceptional quality of the lawn care services, noting that workers are incredibly quick, thorough, and very attentive to every single detail. Consumers also appreciate the seamless digital user experience, mentioning how remarkably easy it is to schedule appointments and communicate directly with professionals. Though some customers experienced frustrating no-shows and unreliable scheduling when trying to set up their regular yard maintenance. A few people also reported ongoing difficulties with missed service visits, property concerns, and receiving helpful responses from customer support agents.

What people talk about most

Service

Clients share satisfaction on service, frequently highlighting the reliable and professional care provided by... See more

Staff

Customers had positive experiences with staff, frequently highlighting reliable lawn care professionals who... See more

Customer service

Reviewers highlight mixed experiences with customer service, as opinions are sharply divided. While some... See more

Quality

Reviewers mention positive feedback about quality, noting that the lawn mow is quick, neat, and the edging... See more

User experience

Consumers find user experience to be positive, highlighting incredible convenience and seamless online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well the only service I use right now is the lawn service. I'm going to check into their other services, like cleaning my gutters. Right now it's all leaves I think this super heatwave we are having k... See more

Rated 5 out of 5 stars

Jonathan, the man who mowed and manicured my lawn, is an artist. He made my lawn look great, and I didn't think that was possible. I am impressed with his pleasant demeanor and attention to detail, es... See more

Rated 5 out of 5 stars

My house is on a corner lot & the lawn was uneven with long grass, short grass, & lots of trimmings scattered throughout the front. What an eyesore...until LawnStarter worked their magic, & my yard n... See more

Rated 5 out of 5 stars

Our lawn care technician, Martin, was quick and efficient. We have a small yard, and he finished quickly - and left the yard looking great!! He blew off all of the leaves and cuttings (dead bugs, etc... See more


Company details

  1. #3 of 6 best companies in Lawn Care Service

About LawnStarter

Written by the company

LawnStarter makes lawn care easy and stress-free. Whether you're balancing work, family, or time away from home, our platform helps you book reliable, affordable lawn services from trusted local professionals. Get a free, instant quote online—no spam calls. Manage everything through our app and enjoy a well-kept yard without the hassle. Rated highly for convenience and quality, LawnStarter gives you back your time while ensuring your lawn always looks its best. Read our reviews and see why thousands trust LawnStarter for weekly mowing, seasonal cleanups, and more.

More Than Just Lawn Mowing

Written by the company

From seasonal cleanups to shrub trimming—we do it all.
LawnStarter offers a full suite of lawn care services to keep your yard looking great year-round. Whether you need edging, fertilization, aeration, or leaf removal, our local pros have you covered. Book what you need, when you need it—all in one place.

Meet Our Done Right Guarantee

If it’s not right, we’ll make it right.

If it’s not right, we’ll make it right.
Your satisfaction is our priority. If a service doesn’t meet expectations, we’ll re-mow, fix the issue, or refund—no hassle, just peace of mind.

Contact info

Too much on your plate?

Let us handle the lawn—so you have one less thing to worry about.

4.5

Excellent

TrustScore 4.5 out of 5

8K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 47% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(7,637)

1,646 reviews in the last 12 months

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Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with Lone Star Towing and would not recommend this company based on how my situation was handled.
After their service, my backyard lawn was left in very poor condition. Cut grass was left piled across the lawn instead of being properly cleaned up. The heavy layer of clippings remained on top of the grass, and afterward large areas of my lawn dried out and were damaged.
I contacted the company, explained what happened, and asked them to take responsibility and help restore the damaged areas, such as by reseeding the lawn. I also provided photos, messages, and other evidence showing the condition of the yard and the damage.
Despite this, they did not accept responsibility or offer a reasonable solution to correct the problem.
What disappointed me most was not simply that damage occurred, but the way my concerns were handled afterward. Mistakes can happen, but I believe a professional company should listen to a customer, review the evidence, and make a reasonable effort to correct damage caused during its service.
Based on my experience, I would not use Lone Star Towing again. I am sharing this review so other customers can be aware of my experience and make their own informed decision before hiring this company.

July 25, 2026
Unprompted review
Rated 5 out of 5 stars

LawnStarter makes it super easy!

LawnStarter makes it super easy to get hooked up with a grass cutting pro. The website is easy to navigate. The guys that cut my grass were very nice and did a great job keeping the grass out of the pool. They did a good job trimming and cleared the sidewalks and driveway of grass clippings. The company even offers flower bed weeding.

September 26, 2026
Rated 2 out of 5 stars

Good Until it Wasn't

It was great at first. I signed up for weekly lawn mowing. They let you pick what day you want your service, but that doesn't mean that's what you'll get. I was assigned a pro who was able to come on a different day. That was fine; at least it was consistent, and he did a good job. For a few weeks. Then I got a nice message from my pro that he was out of town and would need to reschedule my service to the following day. Before I could reply, LawnStarter told me my pro was changing. Once they change your pro, you can't message the old pro, so I don't know why it was changed. It took a couple weeks for them to find me a new pro. This one was also very nice and did a good job. For a few weeks. Then again I got a message from LS that my pro was changing. I didn't hear anything for more than a week after that. I contacted customer service and was assured someone would contact me to schedule my mowing for that weekend. Nothing. I contacted them again the following week and was again assured someone would be out in a few days to mow my lawn. Then a few days later I got an email from LS canceling my service altogether, saying there are no pros in my area. So now it's been weeks since my grass was mowed, and I'm left in the lurch with no one to mow it.

September 21, 2026
Unprompted review
Rated 1 out of 5 stars

Bad service all around

Recommend service provider showed up at my house and left w/o preforming service and marked the service as done. Getting a new provider is extremely hard. They do not answer in a timely manner. Even after calling customer service my service is still marked as completed when it is not and a new service pro has still not taken accepted the job. This app is completely unreliable in every way.

September 24, 2026
Unprompted review
Rated 2 out of 5 stars

They are constantly charging Extra…

They are constantly charging Extra without giving you a warning or the ability to say yes or no first. I have a lawn that barely has any grass and they try to charge extra for that. It’s impossible to get a hold of anyone for support and just been an overall horrible company to deal with.

September 25, 2026
Unprompted review
Rated 5 out of 5 stars

My professional, Michelle, Rocks!

My professional, Michelle, truly loves her work and does an exceptional job every time. My yard requires special care because I have so many raised beds. She trims around each one being careful not to cut any cascading limbs and to not damage the metal raised beds. She even bagged some weeds I had pulled up, but hadn't cleaned up before she arrived. They're gone! Now, that's going the extra mile!

September 24, 2026
Rated 4 out of 5 stars

I love the service being provided by…

I love the service being provided by the local landscaper they've matched me with. I do think the tall grass charges should be better explained to the customer when signing up. That's at no fault to the landscaper, but on the company's side they should clarify to the customer how they will be charged with an exact dollar amount before the service.

September 24, 2026
Rated 5 out of 5 stars

C&C Lawn Care did a fantastic job and I…

C&C Lawn Care did a fantastic job and I was very pleased with their service! Appreciate their punctuality, quick work of the mowing and trimming and asking what they can add to the items to be trimmed to make my yard look great!

September 20, 2026

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