Leicester City Reviews 

We were met outside by our guide who was lively and articulate. The tour began a few minutes early as everyone was on time. The tour took just over two hours, and every minute was fun. Our guide learned every childs name and involved them in every part of the tour. Well done and thank you LCFC King Power.

Come for a stadium tour today with my dad mum and sister for fathers day,will was our tour guide and he was great very informative and witty and kind we had a fantastic day and we will definitely be coming again i genuinely think will has made us turn to being a Leicester fan honestly had a great day

One of my close friends died earlier this week and I sent an email to Leicester City saying that several of us were attending the match tomorrow-the legends game - and asked if they could let me know where his commemorative brick was so we could remember him. Not a peep. I guess this is par for the course these days.

I cannot put into words the incompetence of pretty much every aspect of this football club. Ticket sales, season ticket renewals, hundreds of emails with conflicting info. Never mind the complete destruction of the club year after year. Terrible to deal with in business and terrible to be a customer (that's what you are now)
I hope they enjoy their 'new type of fan'

Leicester City FC’s sponsorship of BC.Game directly misled me into a scam. At the start of their deal, I documented four massive Dogecoin bets — billions in value, totaling over £100 million — made through my account. One of these bets was a win but recorded as a loss, proving BC.Game’s games are not provably fair. Only my Dogecoin transactions were erased. When I questioned this, my account was blocked, leaving me with over £10,000 in crypto and $6,000 in BCD lost. I have screenshots, transcripts, and emails — all verifiable.

I emailed every publicly listed LCFC contact repeatedly. Not a single reply. This is scam 101: consumers are left stranded, with no escalation path, while clubs and platforms profit. LCFC is blatantly promoting a scam, linking directly to BC.Game despite them being unlicensed in the UK. There is no remorse, no accountability, and no action taken.

Trustpilot gave BC.Game inflated ratings, including 5 stars at the time, helping them appear legitimate. Automated replies and generic responses from both the platform and reviewers gave scammers credibility — it’s a system designed to protect fraudsters, not consumers.

Gaming commissions and regulators fail at every turn. Live games have magnet roulette balls and dealer manipulations so blatant they defy known physics. Either:
1️⃣ Regulators are accepting backhanders to allow cheating,
2️⃣ No one is actually monitoring games,
3️⃣ Or corruption is systemic, prioritizing scammers over victims.

Consumers lose millions each year, left with dead-end “email our team” responses, while authorities pretend they’re protecting us. It’s clear the system protects criminals and leaves the public exposed.

LCFC must take full responsibility for anyone affected by the unlicensed platform they promote. BC.Game owners need to face the full force of the UK legal system. Trustpilot, regulators, and clubs alike must act with public transparency, accountability, and lawful oversight — no more excuses, no more “contact us” dead ends. We pay for protection and oversight — we deserve it.

Until these authorities act, this is a warning to all fans: sponsorships, ratings, and “trusted platforms” cannot be relied on — your money is at risk.

We went to a Stadium Tour as part of my son's Christmas present on 4th January 2026. Rohit was our Tour Guide, and he was engaging, witty, enthusiastic and thoughtful. He represented the club excellently, he was very well-informed and made my son, wife and I very welcome.

It was a lovely day out and my son (Theo) enjoyed his time at the King Power. I would thoroughly recommend the Tour. I personally am not a Leicester fan, but I was impressed with the setup. Well done to Rohit and all the staff.

Visited the stadium today and it was a great experience , a wonderful couple of hours. Our tour guide Martin was superb giving us loads of information about the club. We'll worth a visit.

Went to a stadium tour today and it was very good and learned a lot of new things. Martin our tour guide did an amazing job and also gave us some books and posters at the end. If you have Martin for your king power stadium tour you’re in for a treat!

Getting sponsored by bcgame which are scamming customers. They also got there license revoked from one of the worst license which is. That should tell a lot. Poor of Leicester taking blood money, but they are fully aware.

Many thanks to Karen for sending replacement boxes out for me. They arrived promptly and in perfect condition. ⭐️⭐️⭐️⭐️⭐️

Myself and my nephew attended the stadium tour today and what a fantastic experience from start to finish staff where outstanding knowledgeable and professional a real credit to the club
We where made to feel welcome and exceeded in all elements making the day a great delight our tour guides where will and Rohet both where so knowledgeable in there areas and made the day a brilliant experience I shall be advising anyone who is a supporter to take this tour great value for money and great experience thanks again

Went to the game today against Brighton reasonable game until the last five minutes when it was a great finish. I haven't been to a game for two seasons when my wife became ill and was unable to keep going so we gave up our season tickets which we'ed had for many years. My complaint how the football club have the nerve to sell such rubbish in hot drinks. We had two drinks a coffee and a bottle of Pepsi £6.80. The coffee was like dish water in fact I think dishwater would have had more taste than this dross they serve up at an extortionate price.

On Saturday 31st August, 2024. I had stupidly lock myself out of the house while my family members who are long term supporters of Lcfc were spectators at the match. In order to get into the house I had to get the house keys from them. Fortunately, Mr Harry Harrison, the Lcfc Safety and Compliance Manager/Supervisor and, for security reasons had to consult various on duty staff personnel, was able to help me to reach one of my family members to allow me to get their house keys.
I want to express my heartfelt and most sincere thank you to Harry who was very kind and understanding of my stressful experience at the time. Harry, I will not forget your help and I am most grateful to you for coming to my aid in my time of need. Lcfc is indeed very fortunate to have such a wonderful employee. Harry, you are my Angel 😇. Once again, thank you very, very much!

Ordered online paid for next day delivery, no delivery the following day, telephoned the next day to be told order still on the system? Can pick it today delivery the next day, erm no as this was for a present for my hubby I'm not waiting for a delivery on his birthday. Refund takes 3-5 days then i have to go out and find another present with more cost not happy at all

Ordered a training Jersey for my grandson for Christmas and paid £5.00 postage. It arrived but the logo on the front was off center and crooked. You have to pay recorded delivery to return even though the fault is theirs. We chose to go to the stadium shop as we did not want delays with postage for Christmas, this is a journey from Hinckley area to Leicester. We were given an exchange but no apology or good will gesture for our inconvenience. I suggest free postage on returns if the goods are faulty, come on Leicester City, you charge enough for merchandise!!!!

As a disabled supporter I have nothing but respect for the club and stewards for the way they help me at games…
The staff always go the extra mile to make sure i can access the facilities including toilets etc. a nothing is too much trouble.

Fantastic day going behind the scenes of the stadium & its inner world!
My son was delighted to go pitch side & visit the away changing rooms where Ronaldo had parked his expensive back side.
Fantastic also to see the silver wear & all the historic pictures, kits, boots & balls!!!
Great value & Up the City!! 💙 🦊

Devastated. !!!! Just been refused entry to the king power stadium To Angry to comment at this moment. Collecting all information how bad my experience was at the stadium today Will continue when i’ve calmed down 😤😤😤

Really Poor customer service, guy on the phone arrogant and VERY unsympathetic

Ordered two Jamie Vardy jerseys for my two lads. They arrived plain. No name and no number. Someone named Debbie denied wrongdoing on their part, so it cost me $30 to mail them back! Terrible customer service and an even worse way to treat fans!