Lederne Reviews 

699
•
TrustScore 4 out of 5

4.2

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Company details

  1. Labor Union
  2. also in
  3. Income Protection Insurance Company

Written by the company

Lederne er faglig organisation og A-kasse for alle ledere og særligt betroede medarbejdere. Vi repræsenterer over 115.000 medlemmer og sætter ledere og ledelse på dagsordenen. Læs mere om vores organisation og A-kasse her: www.lederne.dk


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4.2

Great

TrustScore 4 out of 5

699 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 81% of negative reviews

Typically replies within 48 hours

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4.2

All reviews

(699)

112 reviews in the last 12 months

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Rated 1 out of 5 stars

No Help when needed the most

I have been a member of Lederne for decades. This review concerns the union, not the A-kasse. The people at the A-kasse have always been professional, competent, and helpful.

I have been a member since I started working many years ago. For most of my career, I rarely needed support beyond occasional contract reviews when changing jobs. These were usually routine and led to only marginal adjustments. In that sense, I believe I have been a very loyal and low-maintenance member: paying my membership fees for decades and almost never taking up their time.

That changed when I truly needed help.

At 60+, I was dismissed from my last job without any explanation and without any reasonable cause. Two days earlier, I had received a positive performance review. I had never received any written or verbal warnings indicating that anything was wrong. I was offered one additional month of severance on the condition that I accepted quietly and left without creating problems.

The dismissal itself was handled in a deeply impersonal way: a short meeting with HR, being told I was fired, instructed to put my belongings in a box, and escorted out - still with no explanation.

I contacted Lederne expecting that my union would stand up for me. Instead, I was told that “it was not worth pursuing,” and that at most they might secure the same extra month of severance I had already been given.

I explained that for me, the worst part was not even the money - it was not knowing why I was fired. Given my recent positive reviews and lack of warnings, it would have been possible to challenge the dismissal as unjustified and either seek reinstatement or a more appropriate severance.

I never imagined that I would feel left alone by my own union at the moment I needed them most.

You often hear about other unions that are willing to take cases to court for their members - and that sometimes win. Unfortunately, that was not my experience with Lederne.

UPDATE 22/02/2026 - If you read the answer from Lederne to my review, you could assume that maybe they were somehow interested. I contacted the person who signed the answer via LinkedIn and as expected I was not contacted back. That confirms my personal experience, that they are absolutely uninterested in their members.
So I just wanted to update casual readers that my intial conclusions are unfortunately true.

January 1, 2026
Unprompted review
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Reply from Lederne

Update 09-02-2026

Hello,

Thank you for your feedback.

Based on your inquiry here on Trustpilot, we are unable to identify you, and we generally do not wish to comment on specific cases on this platform.

We are of course sorry about your experience and would like to encourage you to contact us so we can discuss your experience in more detail.

Best regards,
Mette Tengler
Head of Legal Call Center, Member & Business Services
______________________________________________________________
Dear A.G.

I am sorry to hear about your experience and understand how difficult this situation must have been.

I will look into the matter and get back to you.

Best regards,
Mie from Lederne

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Rated 4 out of 5 stars

Friendly, competent service

Friendly, competent service in English. Wish the written instructions online were also in English however😌

October 2, 2025
Unprompted review
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Reply from Lederne

Hi Karen

Thank you for your kind words! We're glad to hear that you found our service friendly and competent.

We’re currently unable to translate the whole website due to technical priorities, but if there are specific guides or areas you’d like to see in English, feel free to email us at kommunikation@lederne.dk, and we’ll check it out 😊

Best regards,
Mie

Rated 1 out of 5 stars

No rights for EU citizens and non danes

After being searching for a job for more than 7 months in Denmark, I have consulted with the jobcentre case worker in mid July the possibility of claiming my rights to be 3 months on dagpenge in my home country to return for finding a job close to my family.

After a lot of personal and family arrangements, I had to extend unexpectedly my vacation due to sickness and cancel my return from vacation due to sickness.

Now the Lederne withholds unreasonably my rights as EU citizen, while public information says that the requirement is actually to register as soon as possible in the country where you want to seek a job.

Why should I travel back and forth to Denmark to get a paper that can be granted to me electronically?
As EU citizen I have my rights, I do have the right to come back and try to find a job in my home country that provides to my family.

Unfortunately the process for claiming to the EU is 10 weeks, do I have to be self paying this period? Why should I expend personal resources into paying a plain ticket again?

None of the workers at Lederne have attended to my meetings in the Jobcentre for all these months, and after no proper legal advice last year when I became unempolyed, and no actual support more than checking a CV. Lederne withholds unreasonable a paper that can give me better opportunities in a different country.
I hope they have a good explanation exposing my case in public.

September 15, 2025
Unprompted review
Lederne logo

Reply from Lederne

Update 17.09.25

Hello,

Thank you for your feedback. We understand your frustration regarding the requirement to be in Denmark at least one day before we can issue a PDU2 form, which grants the right to unemployment benefits for three months in another EU country. This requirement is set by legislation and is not a decision we have chosen ourselves. We are obligated to follow the current rules to ensure that all processes are legally correct.

We are dedicated to assisting our members as best as possible within the legal framework. To make the process as smooth as possible, we have offered to arrange a day when you can visit us, and we will ensure that the form is ready for collection.

Regarding career meetings with Lederne, you have attended four meetings with a career consultant. Additionally, you could have had another two meetings at the Jobcenter. Unfortunately, one meeting was canceled by the Jobcenter, and another was canceled by Lederne due to an employee being ill. As we agreed on the meeting in March with our career consultant, you are always welcome to contact us for another follow-up on your career path.

We hope for your understanding and look forward to assisting you. If you have further questions or concerns, you are always welcome to contact us directly.

Best regards,
Charlotte Klovborg
Head of Legal & Unemployment Benefits

-----------------------------------------------------------------

Hi,

We’re sorry to hear about your experience and understand your frustration.

We are currently investigating the matter and will get back to you as soon as possible.

Best regards,
Mie from Lederne

Rated 1 out of 5 stars

Unprofessional, Incompetent and shady.

Unprofessional. They cover for each other’s mistakes. They asked me to write a letter of complaint to the same people who I was complaining about. Then they send me a letter saying I did not have a case. The letter they sent has inaccurate information about my case. They even mentioned a company that I supposedly work for but the name of the company is not even close to the company I actually work for. Incompetent, unprofessional and a total lack of transparency and honesty.
Stay away from this A-kasse. TOTALY WORTHLESS.

July 21, 2022
Unprompted review
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Reply from Lederne

Dear Ricardo,

Thank you for feedback.

We would rather not discuss your case here, but it is clear that you are not satisfied with our services. Luckily, most of our members do not feel that way, as 95 percent of them are happy with us, yet we still constantly strive to be better.

You are welcome to contact us via Mit Lederne or reach out to me personally, if you wish to discuss your case further.

Kind regards

Ulrik Frese
Forsikringschef (Jura)

Rated 5 out of 5 stars

Amazing service

Amazing service! Quick responds and very professional!!⭐️⭐️⭐️⭐️⭐️

May 31, 2022
Unprompted review
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Reply from Lederne

Hello Jensen, thank you for the feedback! Glad to hear we could help :)

Best regards,
Camilla

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Rated 4 out of 5 stars

Great advisors

Great advisors, fast communication, great value for how much I pay per month.

I've been greatly advised since I joined them three years ago, strongly recommended if you're looking for a great Union for IT managers!

February 21, 2021
Unprompted review
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Reply from Lederne

Dear Antonella,
Thank you so much for this positive review. We really appreciate, that you took time to write this.
Best Regards
Stine, Lederne

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Rated 5 out of 5 stars

The registration process

The registration process and information I was provided were outstanding.
So far pleased with the move to Lederne.

December 17, 2018
Unprompted review
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Reply from Lederne

Dear Todor Kubura

Thank you very much for your review.

Kind regards
Martin
Social media manager
Lederne

Rated 5 out of 5 stars

Service i top.

December 10, 2018
Unprompted review
Lederne logo

Reply from Lederne

Kære Louise

Tusind tak for din anmeldelse.

Med venlig hilsen
Martin,
Social media manager
Lederne

Rated 5 out of 5 stars

Super service

December 10, 2018
Unprompted review
Lederne logo

Reply from Lederne

Kære Johnny

Tusind tak for din anmeldelse.

Med venlig hilsen
Martin,
Social media manager
Lederne

Rated 5 out of 5 stars

hurtig feedback

hurtig feedback, og god konstruktiv information

October 22, 2018
Unprompted review
Lederne logo

Reply from Lederne

Kære Gitte

Tusind tak for din anmeldelse.

Med venlig hilsen
Martin,
Social media manager
Lederne

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Rated 5 out of 5 stars

Super god karriere rådgivning

September 24, 2018
Unprompted review
Lederne logo

Reply from Lederne

Kære Christian

Tusind tak for din anmeldelse. Jeg sørger for, at de ser den i vores karriererådgivning ;-)

Med venlig hilsen
Martin,
Social media manager
Lederne

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