This is my daughter's first year at Legacy Online School (9th grade) and we have had nothing but an amazing experience so far! Any questions I have had regarding enrollment and class schedule has bee... See more
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My daughter was in public school but for some reason there was always an issue with behavior, her not paying attention, loading interest and her grades were not the best after finding out she had so... See more
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My son has been attending Legacy Online since the beginning of the year and the courses and services has been SUPERB. We experienced a financial set back in June , which disrupted my son's service. I... See more
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There is always someone to answer you untill you pay. Then - it's a kind of magic: they all dissapear. Today was supposed to be my son's first day of school. We got no links to join classes (probab... See more
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Company details
Written by the company
Legacy Online School is an accredited K-12 Online School Legacy- Elementary, Middle, and High School - Live teaching in small groups - US Certified Diploma upon graduation - State-Accredited Curriculum - Certified Teachers - Personal Learning Support Specialist (LSS) We are committed to providing comprehensive, dynamic, and top-tier education for students worldwide.
Contact info
7901 4th St N, STE 4000, 33702, St. Petersburg, United States
- +1 (855) 725-4985
- admin@legacyonlineschool.com
- legacyonlineschool.com
4.0
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36 reviews
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Nothing but GOOD things to say!!!
This is my daughter's first year at Legacy Online School (9th grade) and we have had nothing but an amazing experience so far! Any questions I have had regarding enrollment and class schedule has been answered quickly - which has helped me so much to be able to make sure my daughter is prepared for her classes. My daughter has been able to learn the platform easily and is enjoying this transition from public to online school.
August 19, 2026
Unprompted review
Reply from Legacy Online School
Thank you, April. Starting 9th grade at a new school is a big step, so it is great to hear the transition has gone smoothly and that your daughter is enjoying it. Quick answers on enrollment and scheduling are exactly what should make that first year easier, and we are glad it helped you get her set up.
If you ever need anything, we are right here at lss@legacyonlineschool.com.
Legacy Online School
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A+++
We are grateful to Legacy Online school for providing our daughter with a wonderful and fulfilling school experience. We were new to online schooling and anxious about what to expect but felt relief almost immediately because our daughter is happy, motivated, and confident- something our public school was unable to provide. We have been pleased with the teachers and staff, their knowledge, and their responsiveness to any issue. We feel it has been a very positive experience and are proud to be a part of Legacy.
August 25, 2026
Unprompted review
Reply from Legacy Online School
Thank you, Allison. Being new to online schooling and feeling anxious is completely normal, so it means a lot to hear that relief came quickly and that your daughter is happy, motivated and confident with us. That is exactly what we hope every family feels.
We are proud to have you as part of Legacy too. If you ever need anything, we are right here at lss@legacyonlineschool.com.
Legacy Online School
Reply from Legacy Online School
Thank you so much. We are really glad your experience with us has been a good one.
If you ever need anything, reach out at lss@legacyonlineschool.com.
Legacy Online School
Best decision i made
My daughter was in public school but for some reason there was always an issue with behavior, her not paying attention, loading interest and her grades were not the best after finding out she had so many medical issues both physically and mentally we decided to try homeschool. I researched so many schools and finally decided on legacy. It was the best decision I made. This is her second year there and not only is she thriving, I can tell she has more confidence. Her teachers so far have been so patient and they really work to keep the kids engaged so my daughter doesn't have time to "not pay attention". She had become a straight A student that brags about the school and the teachers. This has been a blessing and I can only pray she continues to excel.
August 23, 2026
Reply from Legacy Online School
Thank you for the five stars and for taking a minute to leave them. Reviews like this genuinely help other families decide, and they mean a lot to our team.
If there is ever anything you need during the school year, write to us at lss@legacyonlineschool.com and we will take care of it.
Legacy Online School
Good experience
Overall a good experience so far. School year just start and the staff has been very helpful and tentative. Look forward to the rest of the year.
August 23, 2026
Reply from Legacy Online School
Thank you for sharing this, it means a lot to read. Switching a child to a new format after a hard stretch at school takes courage, and hearing that your daughter found her confidence again is the best thing our team can hear.
We will pass your words on to her teachers. Keeping students engaged so they never get the chance to drift is exactly what they aim for, and it is good to know it is landing.
Here is to a strong second year. If you ever need anything, we are at lss@legacyonlineschool.com.
Legacy Online School
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1/5 stars
1/5 stars — Beware: Failed to deliver promised 1:1 support for my daughter’s IEP
I enrolled my daughter in Legacy Online School’s 1:1 program specifically because she has an IEP and needed dedicated support to catch up on gaps that public school never addressed. Before enrollment was even finalized, she was evaluated by two different teachers on separate days, one hour each, to determine what type of course structure would best support her. After the second evaluation, it was determined she needed 1:1 instruction. This should have been a well-supported placement from day one. Instead, it was one failure after another.
Rather than starting 1:1 classes on 8/17/26 as planned, we instead met with the assigned 1:1 teacher and an LSS (Learning Support Services) team member to go over my daughter’s academic needs, with the understanding that this meeting would allow the teacher to provide correctly targeted support starting 8/18/26.
On 8/18/26, the teacher showed up completely unprepared — randomly clicking through games and videos from the online lesson with no actual instruction behind it. To make matters worse, she wasn’t even able to get the educational videos to play with sound and couldn’t figure out how to adjust the settings so my daughter could hear them. My daughter never received real 1:1 teaching on the lesson skill, and none of the assigned lesson work was completed. I told myself it was just a first-day adjustment and that things would be more structured going forward.
Instead, on day 2, the teacher didn’t show up at all. When I called to find out what was going on, I was hung up on — twice — before I could reach anyone. I finally emailed the LSS team out of frustration and received a callback apologizing and promising a new teacher would take over effective immediately for day 3.
Day 3 arrived, my daughter logged in on time for her new teacher’s 1:1 session — and again, no teacher showed. At that point I’d had enough and emailed enrollment to withdraw her.
For a program that specifically evaluates students and markets itself as providing individualized instruction for those who need it most, this was a complete breakdown in preparation, communication, reliability, and basic follow-through. If your child needs consistent, dependable 1:1 support, I would strongly encourage you to look elsewhere.
August 21, 2026
Unprompted review
Choosing Legacy Online School was the best decision we made
My son has been attending Legacy Online since the beginning of the year and the courses and services has been SUPERB. We experienced a financial set back in June , which disrupted my son's service. I reached out to the staff informing them of the issue and when we could resolve it. The Legacy Online staff did not hesitate in ensuring my son was able to pick up where he left off in his studies by renewing his subscription. We were so grateful for their understanding and amazing assistance! It really showed me how much this school cares about their families and students!
June 4, 2026
Reply from Legacy Online School
Thank you for this, and thank you for being open about the rough patch in June. Things like that happen to families, and no student should lose their place in the year because of it. We are glad your son could pick up exactly where he left off.
It is good to hear the courses have been working well for him too. We will pass this along to the team who helped you.
Wishing him a strong year ahead. We are always at lss@legacyonlineschool.com if you need us.
Legacy Online School
Extremely Disappointed – Great Sales Pitch, Zero Real Support
I am beyond frustrated with my experience with Legacy Online School and deeply regret choosing this platform for my children.
During the initial enrollment process, their team was attentive, constantly reaching out, following up, and always readily available to answer questions. However, the moment enrollment was finalized, that level of service completely vanished.
I was never even given access to a parent portal—my children were simply tossed into classes without my knowledge or approval. To make matters worse, they have my children's profiles and assignments completely mixed up. When you try to rectify these major issues, it is impossible to reach an actual human being. Every single phone number I call leads to an AI assistant that claims it is transferring the call to a live support agent—only for the line to disconnect every single time.
Being unable to reach a live person when your children's education and records are messed up is completely unacceptable. At this point, it feels like a total bait-and-switch scam.
August 17, 2026
Unprompted review
Reply from Legacy Online School
Thank you for taking the time to share this, and we are truly sorry. Your frustration is completely justified.
We want to be transparent about what happened. This year we received a significantly higher volume of enrollments than we had planned for, and parts of our onboarding infrastructure did not scale with it, automated enrollment emails were delayed or failed to send for some families, our phone lines were overloaded, and our support team fell behind on responses. None of this is your fault, and we know an explanation is not an excuse: it is our responsibility to be ready for the families who trust us.
Please don't worry about your refund and it will be processed in full. Our team is already handling your cancelation, and we will make sure it is completed promptly. If anything is unclear along the way, please email lss@legacyonlineschool.com and reference this review so we can prioritize your case.
We are actively fixing the root causes right now: repairing the email automation that delayed onboarding details, adding callback queues so calls are returned instead of dropped, and expanding our support capacity so every family gets a timely, personal response. These changes are already underway, and we are confident the experience will be meaningfully better because of what this season taught us.
Once again, we are sincerely sorry we let your family down, and we appreciate you holding us accountable.
— Legacy Online School Team
think it's a scam
There is always someone to answer you untill you pay. Then - it's a kind of magic: they all dissapear.
Today was supposed to be my son's first day of school. We got no links to join classes (probably no classes anyway), no schedule, nothing.
No one answers the phone, emails or whatsapp.
unfortunately, we have come to sadly realize we fell for a scam.
August 17, 2026
Unprompted review
Reply from Legacy Online School
Thank you for taking the time to share this, and we are truly sorry. Your frustration is completely justified.
We want to be transparent about what happened. This year we received a significantly higher volume of enrollments than we had planned for, and parts of our onboarding infrastructure did not scale with it, automated enrollment emails were delayed or failed to send for some families, our phone lines were overloaded, and our support team fell behind on responses. None of this is your fault, and we know an explanation is not an excuse: it is our responsibility to be ready for the families who trust us.
Please don't worry about your refund and it will be processed in full. Our team is already handling your cancelation, and we will make sure it is completed promptly. If anything is unclear along the way, please email lss@legacyonlineschool.com and reference this review so we can prioritize your case.
We are actively fixing the root causes right now: repairing the email automation that delayed onboarding details, adding callback queues so calls are returned instead of dropped, and expanding our support capacity so every family gets a timely, personal response. These changes are already underway, and we are confident the experience will be meaningfully better because of what this season taught us.
Once again, we are sincerely sorry we let your family down, and we appreciate you holding us accountable.
— Legacy Online School Team
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Inadequate Services
They are always late for scheduled appointments. Legacy was a no show to 4 appointments to schedule my son’s classes. When AI transfers your call to any of the teams, it hangs up.
We really wanted to try this school. We have scheduled and fought for 2 weeks to get this completed. Very disappointed
Update 8/14/26 scheduled meeting at 9am and 2pm and no show from legacy. Scheduled another 4pm just in case. No one reaches out etc.
August 13, 2026
Unprompted review
Reply from Legacy Online School
Thank you for sharing this, and we are truly sorry, missing four scheduled appointments is unacceptable, and we understand how frustrating two weeks of fighting to get a simple thing done must have been.
We want to be transparent about what happened. This year we received a significantly higher volume of enrollments than we planned for, and parts of our systems did not scale with it. The call transfer issue you describe is a real technical fault we have identified, when our AI assistant routed calls to a team during peak load, some of those transfers dropped instead of connecting or queuing. Scheduled onboarding calls were also overbooked beyond our team's actual capacity, which is why appointments were missed without warning. None of this is your fault, and an explanation is not an excuse: it is our responsibility to be ready for the families who trust us.
We would like to make this right and get your son's classes scheduled properly. Please email lss@legacyonlineschool.com and reference this review so we can prioritize your case — a specialist will personally confirm a time and show up to it. If you have decided to part ways instead, we completely understand and will support whatever resolution you need.
We are actively fixing the root causes right now: repairing the call routing so transfers connect or offer a callback instead of dropping, rebuilding our scheduling process so meetings are only bookable against real staff availability, and expanding support capacity so every family gets a timely, personal response.
Once again, we sincerely apologize for letting your family down, and we appreciate you holding us accountable.
— Legacy Online School Team
The learning specialist conducted the…
The learning specialist conducted the lesson well and she made me feel reelaxed which helped me do the demo lesson with ease. Her feedback was also very constructive and helped me reflect on what I need to improve on.
April 29, 2026
Reply from Legacy Online School
Thank you for sharing this. It sounds like the demo lesson could have felt stressful, and it is great that our learning specialist made it easy instead.
Constructive feedback that actually helps a student improve is exactly what we aim for, so it is good to hear it landed that way for you.
We hope to see you at Legacy soon. If you have any questions before then, reach out to us at lss@legacyonlineschool.com.
Legacy Online School
It’s been overall a pretty good…
It’s been overall a pretty good transition for my son.
April 28, 2026
Unprompted review
Reply from Legacy Online School
Thank you for the five stars, David. Transitioning to a new school is a big step for any kid, and it is great to hear it has gone smoothly for your son so far.
If anything comes up as he settles in further, write to us at lss@legacyonlineschool.com and we will help right away.
Legacy Online School
Amazing platform
Amazing platform. Real quality. Flexpoint of University of Florida which you use as content generator is an excellent choice.
April 29, 2026
Reply from Legacy Online School
Thank you, Terry, this is great to hear. We are glad the platform and course content have worked well for you.
If you ever have questions or need anything along the way, reach out to us at lss@legacyonlineschool.com.
Legacy Online School
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I appreciate the small group learning…
I appreciate the small group learning environment at Legacy Online School. My child receives more attention from the teacher, Which makes the lessons more effective.
April 13, 2026
Unprompted review
Reply from Legacy Online School
Thank you, Jack. Small group learning is something our teachers take seriously, so it is great to hear it is making a real difference for your child.
If you ever need anything, we are at lss@legacyonlineschool.com.
Legacy Online School
Both of my kids like Legacy online…
Both of my kids like Legacy online school. They love their teachers, the achoo platform and all of the materials provided through their website.
April 23, 2026
Reply from Legacy Online School
Thank you for this. It means a lot to hear that both of your kids enjoy their teachers and the platform, that is exactly what we want for every family.
If either of them ever needs anything, we are at lss@legacyonlineschool.com.
Legacy Online School
The state accredited curriculum at…
The state accredited curriculum at Legacy Online School is very well organized. I noticed a big improvement in my child's academic performance since joining the program.
April 11, 2026
Unprompted review
Reply from Legacy Online School
Thank you, Slim. Seeing real academic progress is the whole point of the program, so it is great to hear it is showing up for your child.
If anything comes up along the way, reach out to us at lss@legacyonlineschool.com.
Legacy Online School
Great Certified Teachers
This school has very professional and supportive teachers. You can really tell they are certified and experienced. My child feels comfortable asking questions and received clear explanations in every class.
April 8, 2026
Unprompted review
Reply from Legacy Online School
Thank you, Wesley. Feeling comfortable enough to ask questions and actually get clear answers makes a real difference in how much a child learns, so this is great to hear.
If your child ever needs anything, reach out to us at lss@legacyonlineschool.com.
Legacy Online School
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I am deeply disappointed with our…
I am deeply disappointed with our experience with Legacy Online School. As a parent, I trusted them with my children’s education and privacy, but that trust was broken.
Without my consent, my minor daughter’s full name, photo, and video were used in a promotional YouTube advertisement for the school. Even after I raised my concerns directly with them, her image and information continued to appear in marketing materials.
This was very upsetting and concerning for me as a mother, especially knowing how sensitive children’s privacy should be.
In addition, my son, who has special needs, experienced bullying while enrolled, and I did not feel that the situation was properly addressed or handled in a way that made him feel safe.
I am sharing this so other parents can be aware and ask very careful questions about privacy, consent, and student safety before enrolling their children.
March 23, 2026
Unprompted review
Reply from Legacy Online School
Thank you for sharing your feedback. We understand how important the privacy and safety of children is, and we take concerns like yours very seriously.
We are not able to discuss the specifics of any individual student's situation in a public forum, as doing so would itself raise privacy considerations. However, we want to assure you and all prospective families that our school maintains consent-based policies for the use of any student's image, name, or likeness in marketing or promotional materials.
With regard to student wellbeing and anti-bullying, we have dedicated support processes in place and are always working to strengthen them, particularly for students with additional needs.
We sincerely invite you to connect with our team directly at lss@legacyonlineschool.com or call us at (+1 (727) 513-00-16) so that your specific concerns can be reviewed carefully and confidentially. Every family deserves to feel heard, and we would like the opportunity to address this properly.
Joseph has guided me every step of the…
Joseph has guided me every step of the way and answers every question I have. He's a pleasure to work with and I hope he is there throughout the entire time to reach out to.
February 14, 2026
Unprompted review
Reply from Legacy Online School
Thank you, Frank. Joseph will be glad to read this, and it is exactly what we want a family's experience with our team to feel like.
He will be there for you throughout, and so will the rest of us. Reach out anytime at lss@legacyonlineschool.com.
Legacy Online School
Very through with your instructions and…
Very through with your instructions and you helped everybody, I appreciate that. 😊😊
February 26, 2026
Unprompted review
Reply from Legacy Online School
Thank you, Chadwick. We are glad the instructions were clear and that our team could help you along the way.
If you need anything else, reach out anytime at lss@legacyonlineschool.com.
Legacy Online School
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