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Rated 1 out of 5 stars

Nothing like what is advertised. The TV advert specifically implies that opening the cap of the product results in a burst of light and a peel of music - obviously I have a faulty batch! Joking asid... See more

Rated 1 out of 5 stars

The adverts are totally misleading, You can chuck in as many beads as you want there is no specific change in the fragrance complete and utter crap, Please stop all the nonsense, You lying a****... See more

Rated 5 out of 5 stars

I recently received samples of Leonor-in wash scent boosters. The fragrances that I’ve used so far are citrus & white verbena and spring awakening. They smell absolutely amazing before and even better... See more

Rated 1 out of 5 stars

if theres a posibility to give half star i would but i cant the stupid ad is broing and so annoying pls stopmaking ads

1.6

Bad

TrustScore 1.5 out of 5

64 reviews

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1.6

All reviews

(64)

31 reviews in the last 12 months

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Rated 1 out of 5 stars

False advertising

The adverts are totally misleading,
You can chuck in as many beads as you want there is no specific change in the fragrance complete and utter crap,
Please stop all the nonsense,
You lying a********

September 17, 2026
Unprompted review
Rated 1 out of 5 stars

Nothing like what is advertised.

Nothing like what is advertised. The TV advert specifically implies that opening the cap of the product results in a burst of light and a peel of music - obviously I have a faulty batch!
Joking aside, the scent doesn't really survive even a gentle wash cycle any better than Aldi's own offering. So why pay for premium?

September 2, 2026
Unprompted review
Rated 1 out of 5 stars

What is going on

What is going on? From my understanding, Downy and Lenor are the same company. I was in the States a couple of weeks ago, and Downy smells amazing — even though they have 20x more fabric conditioner scents and scent beads available.

In the UK, the scent is almost gone. Summer Breeze smells like nothing, Spring Awakening has lost its impact, and I honestly don’t understand what happened. It feels like the perfume ingredients have been separated, and we’re left with only a handful of scent bead options that don’t feel worth the money.

Back in 2020 and 2018, the scents were intense, the fabric conditioners actually made clothes feel soft, and the fragrance lasted. Now, my clothes sometimes feel hard and stiff, and the scent disappears after only a few hours.

Please bring back the original formulas and give UK customers more choice, like you do in America. It’s a shame because the products used to be so much better.

August 6, 2026
Unprompted review
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Rated 1 out of 5 stars

Lenor spring awakening new scent is worse

I'm afraid the new scent is not for me. It doesn't smell anything like the "traditional" spring awakening! Not even a little bit. I don't understand why a company would mess with a signature scent. What it does smell like to me is very astringent alcohol. Very piercing, very one-dimensional, I can't detect any other notes in this scent, and my clothes smell like dipped in alcohol disinfectant. I'll have to look for an alternative because I will not wash my bedding in this sharp scent.

June 6, 2026
Unprompted review
Rated 1 out of 5 stars

Another ruined favourite

I have used Lenor gold orchid fabric conditioner for many years. We loved the scent and the way it made our clothes, towels, sheets etc soft and pleasant.
What have they done to it, I am so disappointed 😞. It doesn’t perform the same any more, in fact it is utterly useless.

June 22, 2026
Unprompted review
Rated 1 out of 5 stars

I brought the lenor out door fresh

I brought the lenor out door fresh. Once my clothes were on . They smelt damp . So I washed them again. Same thing happened. My husband got a different fragrance. Then he mentioned the same . Saying after he had washed his clothes they smelt terrible. Never buy this product . Once your clothes are dry they stink

June 13, 2026
Unprompted review
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Rated 3 out of 5 stars

Outdoorables smell good but I'm allergic

They changed the iconic fragrance of Lenor Summer Breeze in 2016, and most recently changed the fragrance of Spring Awakening in 2026, which now isn't very nice, as it has had the same cool, crisp, spring flower smell for decades.

However the Lenor Outdoorables fragrances Spring Awakening and Summer Breeze smell very pleasant, but I cannot use your products anymore as they make me itchy due to the fragrance compounds which irritate my skin.

I now use Fairy or Comfort Pure fabric conditioners.

June 4, 2026
Unprompted review
Rated 1 out of 5 stars

Doesn't Do what it advertised

To whom it may concern,

I am writing to formally raise concerns regarding a product I have used for many years.

Last week, my wife purchased the Lenor Mega Pack (129 washes), marketed as providing a long-lasting “shower fresh” scent. Unfortunately, our experience with this product has been extremely disappointing.

Despite following the recommended usage instructions and trying different quantities, the expected fragrance was entirely absent. The product simply did not deliver the advertised “freshness that lasts all day,” which is a key selling point.

Given Lenor’s established reputation as a trusted and widely recognised brand, this level of performance is both unexpected and unacceptable. As long-standing users, we feel let down by the noticeable decline in quality.

I trust this email will be taken seriously and used as feedback to review the product’s performance. I would also appreciate your response on how you intend to address this issue. Attached is a picture of the product.

Yours faithfully,

April 20, 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing trial of Lenor Unstoppables

I received a sample of Lenor Unstoppables with my new Bosch washing machine and tried them on a 40 minute mixed fabric cycle. When I took the washing out it was covered in undissolved beads and many more were left in the washing machine. I have had to pick them off some garments and will need to rewash a navy hoodie and a navy jumper as a residue has been left on them. I have also had to vacuum the utility room floor, an extra task I didn't need. I wish I could give minus stars as there is nothing to recommend here.

March 17, 2026
Unprompted review
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Rated 1 out of 5 stars

Horrible new smell 😫

What on earth have you done to spring awakening, i have used this for years and loved the delicate smell as i am sensitive to some smells, it now smells like horrible cheap perfume and is giving me a sore throat, im very disappointed

January 28, 2026
Unprompted review
Rated 1 out of 5 stars

Harmful stuff, it should be banned!

I recently started using Lenor fabric conditioner, and it took me a few weeks to realise that it is what's making my skin itch and prick, giving me a tickly cough and headaches. The moment I put on freshly washed clothes all the symptoms come. My skin feels like I rubbed it with chillies. The scent if nauseating. On reading about Lenor, I learnt it is full of harmful chemicals. This stuff should be banned!

October 27, 2025
Unprompted review
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Rated 1 out of 5 stars

No more fragrance. RUBBISH

Im 56 years old and used to love lenor. It used to linger for weeks But the past few years lenor have removed the perfume slowly only to start selling scent booster excelir and lenor unstoppables. Wake up people. Don't waste your money. They've separated all the ingredients so they get more money. Have you not noticed there is no smell in the fabric softener anymore. Greed at its best like everything 😪

August 27, 2025
Unprompted review
Rated 1 out of 5 stars

What a rip off

What a rip off tube half empty or half full depends how you look at it overpriced all cardboard. Will not use Lenor products again lost a customer.
Lenor Unstoppables.🖐

July 21, 2025
Unprompted review
Rated 1 out of 5 stars

No good for people with neurological issues

I should have known better than to use it as I’ve had similar reactions to carpet fresheners and cheap scented candles. I have a neurological condition and will definitely not use again. I have put the washing out to dry but it’s now on its 3rd wash to try to get rid of the artificial scent. If you like carpet fresheners etc I guess you could like this, if you have health issues with artificial perfumes etc BEWARE!!

July 3, 2025
Unprompted review

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