Nothing like what is advertised. The TV advert specifically implies that opening the cap of the product results in a burst of light and a peel of music - obviously I have a faulty batch! Joking asid... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The adverts are totally misleading, You can chuck in as many beads as you want there is no specific change in the fragrance complete and utter crap, Please stop all the nonsense, You lying a****... See more
I recently received samples of Leonor-in wash scent boosters. The fragrances that I’ve used so far are citrus & white verbena and spring awakening. They smell absolutely amazing before and even better... See more
if theres a posibility to give half star i would but i cant the stupid ad is broing and so annoying pls stopmaking ads
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
MOST BORING ADN ANNOYING AD
if theres a posibility to give half star i would but i cant the stupid ad is broing and so annoying pls stopmaking ads
False advertising
The adverts are totally misleading,
You can chuck in as many beads as you want there is no specific change in the fragrance complete and utter crap,
Please stop all the nonsense,
You lying a********
Nothing like what is advertised.
Nothing like what is advertised. The TV advert specifically implies that opening the cap of the product results in a burst of light and a peel of music - obviously I have a faulty batch!
Joking aside, the scent doesn't really survive even a gentle wash cycle any better than Aldi's own offering. So why pay for premium?
What is going on
What is going on? From my understanding, Downy and Lenor are the same company. I was in the States a couple of weeks ago, and Downy smells amazing — even though they have 20x more fabric conditioner scents and scent beads available.
In the UK, the scent is almost gone. Summer Breeze smells like nothing, Spring Awakening has lost its impact, and I honestly don’t understand what happened. It feels like the perfume ingredients have been separated, and we’re left with only a handful of scent bead options that don’t feel worth the money.
Back in 2020 and 2018, the scents were intense, the fabric conditioners actually made clothes feel soft, and the fragrance lasted. Now, my clothes sometimes feel hard and stiff, and the scent disappears after only a few hours.
Please bring back the original formulas and give UK customers more choice, like you do in America. It’s a shame because the products used to be so much better.
Why change something which so many people like
I've used Spring Awakening for nearly 40 years and I'm so disappointed in the 2026 version which is nothing like the original. I won't be buying it again. Why change something which so many people like.
Lenor fabric conditioner
Lenor fabric conditioner now smells like BO will not be buying again
Lenor spring awakening new scent is worse
I'm afraid the new scent is not for me. It doesn't smell anything like the "traditional" spring awakening! Not even a little bit. I don't understand why a company would mess with a signature scent. What it does smell like to me is very astringent alcohol. Very piercing, very one-dimensional, I can't detect any other notes in this scent, and my clothes smell like dipped in alcohol disinfectant. I'll have to look for an alternative because I will not wash my bedding in this sharp scent.
Another ruined favourite
I have used Lenor gold orchid fabric conditioner for many years. We loved the scent and the way it made our clothes, towels, sheets etc soft and pleasant.
What have they done to it, I am so disappointed 😞. It doesn’t perform the same any more, in fact it is utterly useless.
I brought the lenor out door fresh
I brought the lenor out door fresh. Once my clothes were on . They smelt damp . So I washed them again. Same thing happened. My husband got a different fragrance. Then he mentioned the same . Saying after he had washed his clothes they smelt terrible. Never buy this product . Once your clothes are dry they stink
Outdoorables smell good but I'm allergic
They changed the iconic fragrance of Lenor Summer Breeze in 2016, and most recently changed the fragrance of Spring Awakening in 2026, which now isn't very nice, as it has had the same cool, crisp, spring flower smell for decades.
However the Lenor Outdoorables fragrances Spring Awakening and Summer Breeze smell very pleasant, but I cannot use your products anymore as they make me itchy due to the fragrance compounds which irritate my skin.
I now use Fairy or Comfort Pure fabric conditioners.
Doesn't Do what it advertised
To whom it may concern,
I am writing to formally raise concerns regarding a product I have used for many years.
Last week, my wife purchased the Lenor Mega Pack (129 washes), marketed as providing a long-lasting “shower fresh” scent. Unfortunately, our experience with this product has been extremely disappointing.
Despite following the recommended usage instructions and trying different quantities, the expected fragrance was entirely absent. The product simply did not deliver the advertised “freshness that lasts all day,” which is a key selling point.
Given Lenor’s established reputation as a trusted and widely recognised brand, this level of performance is both unexpected and unacceptable. As long-standing users, we feel let down by the noticeable decline in quality.
I trust this email will be taken seriously and used as feedback to review the product’s performance. I would also appreciate your response on how you intend to address this issue. Attached is a picture of the product.
Yours faithfully,
Lenor condition spring orchid
Lenor condition spring orchid
Absolutely the most putrid smell that lingers on your clothes as they are drying
It is nauseating
Would not recommend
Very disappointing trial of Lenor Unstoppables
I received a sample of Lenor Unstoppables with my new Bosch washing machine and tried them on a 40 minute mixed fabric cycle. When I took the washing out it was covered in undissolved beads and many more were left in the washing machine. I have had to pick them off some garments and will need to rewash a navy hoodie and a navy jumper as a residue has been left on them. I have also had to vacuum the utility room floor, an extra task I didn't need. I wish I could give minus stars as there is nothing to recommend here.
Horrible new smell 😫
What on earth have you done to spring awakening, i have used this for years and loved the delicate smell as i am sensitive to some smells, it now smells like horrible cheap perfume and is giving me a sore throat, im very disappointed
Outdoorables has an appalling lingering chemical stench
Lenor Outdoorables chemical smell is dreadful. I had to wash the clothes again to try and get rid of the stench, and still it lingered and stank the whole house out for a week.
Care needed when handling product
Lenor in wash scent booster came with a home delivery and was next to a fruit loaf. The very strong fragrance transferred to the food which was very unpleasant to taste. The packaging needs more thought.
Harmful stuff, it should be banned!
I recently started using Lenor fabric conditioner, and it took me a few weeks to realise that it is what's making my skin itch and prick, giving me a tickly cough and headaches. The moment I put on freshly washed clothes all the symptoms come. My skin feels like I rubbed it with chillies. The scent if nauseating. On reading about Lenor, I learnt it is full of harmful chemicals. This stuff should be banned!
No more fragrance. RUBBISH
Im 56 years old and used to love lenor. It used to linger for weeks But the past few years lenor have removed the perfume slowly only to start selling scent booster excelir and lenor unstoppables. Wake up people. Don't waste your money. They've separated all the ingredients so they get more money. Have you not noticed there is no smell in the fabric softener anymore. Greed at its best like everything 😪
What a rip off
What a rip off tube half empty or half full depends how you look at it overpriced all cardboard. Will not use Lenor products again lost a customer.
Lenor Unstoppables.🖐
No good for people with neurological issues
I should have known better than to use it as I’ve had similar reactions to carpet fresheners and cheap scented candles. I have a neurological condition and will definitely not use again. I have put the washing out to dry but it’s now on its 3rd wash to try to get rid of the artificial scent. If you like carpet fresheners etc I guess you could like this, if you have health issues with artificial perfumes etc BEWARE!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








