Let Property Reviews 

2,264
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,524 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally professional, friendly, and knowledgeable, making property viewings and discussions smooth, helpful, and very pleasant. Consumers also appreciate the outstanding customer service and support, stating that team members always answer questions promptly and provide thorough guidance throughout the entire process. However, some people mentioned experiencing notable difficulties with communication, including slow responses, unanswered emails, and infrequent updates regarding ongoing property transactions. A few other people also felt that certain staff members were overly pushy or persistent when discussing offers and requesting feedback.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, market knowledge,... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that agents are polite, informative, and... See more

Service

Reviewers mention positive feedback about service, frequently highlighting professional agents who provide... See more

User experience

People report positive experiences with user experience, highlighting that the process is smooth, swift, and... See more

Response time

Customers consistently note positive experiences with response time, frequently praising the quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a lovely experience talking to Daniel Fowler Hill, he was polite explained everything about the property. I was interested in also gave me some other options asked me about other properties. I mi... See more

Company replied

Rated 5 out of 5 stars

Daniel has a very respectful way of talking. He listens very carefully and replies to the point. Very straight forward. He tries to come up with solutions and makes suggestions where appropriate. He d... See more

Company replied

Rated 5 out of 5 stars

Chris was very professional in his approach, he sent me all the relevant paperwork on the property within a day. Chris also set up a viewing within 2 days and I was very grateful. I would highly recom... See more

Company replied

Rated 5 out of 5 stars

Christopher Leigh was a lovely, friendly. helpful person, who was very knowledgeable. His manners were impeccable and he explained the whole process in simple terms, making you feel you were in safe h... See more

Company replied



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 72% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(2,264)

1,519 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very rude staff.

Make some inquiries on some properties to buy, had a phone call from them.....can't believe how arrogant, obstructive, (FROM THE VERY START) they are -

if you don't even answer the questions properly ( to there liking ) they won't even let you view the property.

very hard pushing tactics, very rude, very OBNOXIOUS, if they more customer focused the possibility to view a property they may have some more viewings for vendors.

I really don't understand why vendors use this company they are actually deterring viewings from there very rude phone calls

not recommended at all

October 9, 2026
Unprompted review
Rated 5 out of 5 stars

Aidan is absolutely brilliant

Aidan is absolutely brilliant! He is professional, polite, helpful, and genuinely committed to providing excellent service. His positive attitude, patience, and willingness to go the extra mile regarding property sale make him stand out . From Tanveer Butt

October 6, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional

I contacted the agency regarding a property I was interested in they called me back quickly & were very professional & understanding.
Aoife McShane helped me with my query & was really helpful. I will definitely be using them again if need be. Thank you for making my experience great 😊

October 5, 2026
Unprompted review
Rated 5 out of 5 stars

I made the initial inquiry online and…

I made the initial inquiry online and Anthony responded very quickly.
Our subsequent conversation was very friendly, welcoming and handled in a professional manner.
Any and all questions very answered fully and left me with all the information I required.
I would highly recommend using this estate agent and Anthony in particular.

October 6, 2026
Unprompted review
Rated 5 out of 5 stars

Olivia has been great help

Olivia has been great help, she advised me about the house up for sale, she was really approachable when speaking to her, she has really satisfied me with helping me look for houses

October 8, 2026
Unprompted review
Rated 5 out of 5 stars

Curtis made everything very simple and…

Curtis made everything very simple and easy to understand and was really helpful.

October 1, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Syed,

Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience with us. Our team works hard to ensure our clients receive the best service possible, and it’s incredibly rewarding to know we’ve met your expectations. We appreciate your support and look forward to assisting you again in the future.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

Very friendly staff👍 Chris gave all the…

Very friendly staff👍 Chris gave all the informations that I needed . He’s so kind and professional !

October 2, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Grace,

We’re thrilled to hear that you’re happy with the service you received from our team! Your satisfaction is our top priority, and your kind words mean a lot to us. Thank you for choosing Let Property, and we hope to work with you again soon.

Best regards,
Let Property Service Team

Rated 4 out of 5 stars

Clear communication and incredibly helpful

Clear communication, very responsive and helpful

September 28, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear A Knox,

Thank you for your positive review! We’re so pleased to hear that you enjoyed your experience with us. We value your feedback and are always here to help with any future needs. Thanks again for choosing Let Property!

Kind regards,
Let Property Service Team

Rated 5 out of 5 stars

Cameron Traa

I would like to thank Ms. Tara Cameron for her professionalism and understanding—especially considering that my English isn't the best; she is incredibly calm and speaks very calmly. Congratulations.

October 6, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Marian,

Thank you for your fantastic review! It’s great to know that we were able to meet your needs and provide a positive experience. Your feedback motivates us to continue delivering excellent service to all our clients. Please don’t hesitate to reach out if you need anything else.

Warm regards,
Let Property Service Team

Rated 5 out of 5 stars

Olivia = A* service

The sales lady; ‘Olivia’ was very helpful and remained professional at all times. She called back when she said she would and went the extra mile to ensure I had the information I required. I would not hesitate in dealing with her again. A credit to the organisation. A*

September 28, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Richard,

We really appreciate your kind words and are so glad to hear you had a great experience with Let Property. Our team is dedicated to providing top-notch service, and it’s wonderful to know we’ve succeeded. Thank you for your trust and support!

Best wishes,
Let Property Service Team

Rated 4 out of 5 stars

Aidan was so helpful in helping us know…

Aidan was so helpful in helping us know the type of property we were looking for and he has a very good customer relations.

October 5, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Okoya,

Thank you so much for your kind review! We’re thrilled that you had a great experience with our team. Your satisfaction means the world to us, and we’re always here to help with any future needs.

Best regards,
Let Property Service Team

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