Lafayette Federal Credit Union Reviews 

DO NOT USE THEM

I’d give zero if i could.
Of course they were quick and snappy when getting my loan-
But since then it’s been nothing but a headache.
You call with a question and no one helps
But god forbid you miss your payment date by a minute. They’ll be calling you on repeat
They switch my payment process to concord- a third party still ran through LFCU and they are so bad. No one speaks English- they talk over you and don’t let you get a word in.
I requested a payoff when we were selling our house and initially I was told 24 hours to get my payoff PDF. We’ll never received it so I called back and they tell me it’s 3 business days and no one would have told me 24 hours. So here we are in constant contact with them. I get an email I’ll get it at the end of the day- I ask when they’re end of day is and they respond it’ll now be 2-5 business days.

So- they want your info and payment ASAP but can’t help you at all when you need it.
Absolutely trash. I don’t know how they’re still in business as a legit bank. It’s so sketchy and honestly scary that a place like this has my personal information.

I have been a member of Lafayette Federal Credit Union for 7 years, and during this time, I have never been offered any loan products. Every application I submitted was denied, despite having deposited over $300,000 in the past year through direct deposits from my employer, 401(k) contributions, and student loan refunds.

Their decisions are based solely on credit scores, with little regard for individual circumstances. For example, I filed Chapter 13 bankruptcy after being laid off in September 2021. It took me 5 months to secure new employment, during which I exhausted my savings and relied on credit cards to cover essential expenses such as rent, car payments, and bills. Despite my extended membership and significant deposits, the credit union provided no support during this difficult time.

In my experience, Lafayette Federal Credit Union does not prioritize its members' needs or consider the broader context of financial hardship. I regret opening an account here and would caution others to carefully evaluate their options before joining. They are a real live ghetto credit union!

I would give negative stars if I could.
Beware of off the chart penalties for early withdrawal on Lafayette Federal Credit Union CDs which are hidden when the CD accounts are open. They can be up to almost a 2 year penalty for a 5 year CD. I looked up the available balance on my 5 year CD I opened last year and it was the full balance yet Lafayette Federal Credit Union has given no indication it will honor it. They also had the option to waive the early withdrawal penalty for emergencies which they do not do. The NCUA and other regulators are investigating my complaint.

I had all kinds of issues opening the account and never got it resolved when I emailed LFCU leadership. I had a family emergency which meant I needed to cash in the CD early. Top my surprise, they had a 600-day penalty for early withdrawal on my CD. I don't recall seeing this when I opened the CD. You will not see this in the certificates section of the LFCU website…. Hidden on the LFCU website is all the penalties for early withdrawal.
There are plenty of banks out there with similar or higher rates with far lower penalties for early withdrawal. You can even get similar rates on US Treasury Notes with no state tax and no penalty for early withdrawal.
LFCU says it is Member-Owned, Not-for-Profit -You're a member AND an owner at Lafayette Federal. We treat our members as unique individuals with specific needs and financial goals. We are member-owned, not-for-profit, and community-minded. This couldn't be further from the truth based on my experience. The penalty for early withdrawal section shown above which I don't recall seeing when I opened the CD says LFCU MAY impose a penalty for early withdrawal. They want to impose a huge penalty and this is after escalating to LFCU leadership.

The worse bank. Not reliable. The call Ctr. helpless.
Sorry I have account and have had hard time to login or close account.
Losing money every day
Stay a way from them

Perfect loan process. It was a quick and easy way to secure additional funds for our pool build. HFS ID# is 116527