Liberty in Love Reviews 

66
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

If I could give 10 stars I would, the liberty in love team have been so helpful, when ordering my daughters bracelet and earrings I ordered them in different metals, the team emailed me to tell me tha... See more

Rated 5 out of 5 stars

I kept seeing an ad on Facebook for a beautiful and dainty lace garter. I had not heard of the company before so I was a little hesitant in ordering but now the date is coming closer I finally decided... See more

Company replied

Rated 5 out of 5 stars

I ordered my earrings from Liberty in Love for my daughters wedding and they have not disappointed beautiful earrings. I called customer service as my earrings hadn’t arrived due to the bank holiday... See more

Company replied

Rated 5 out of 5 stars

I order two items separately. The first one arrived incorrect, but I returned it and I contacted them to clarify the issue of the fact that I ended up paying for the delivery. However, they apologi... See more

Company replied

Company details

  1. Bridal Shop

Written by the company

Congratulations, beautiful bride-to-be! Now that you've found the dress of your dreams, it's time to turn your attention to perfecting every detail. At Liberty in Love we have exactly what you need - luxury bridal accessories with modern style and timeless appeal which will make sure all eyes are on YOU when walking down the aisle. We showcase one of the UK’s largest selection ranges featuring pieces from designers around the world; complete with stunning hairpieces, jewellery designs, bags, cover-ups & veils.


Contact info

4.8

Excellent

TrustScore 5 out of 5

66 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(66)

22 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Stunning ❤️

If I could give 10 stars I would, the liberty in love team have been so helpful, when ordering my daughters bracelet and earrings I ordered them in different metals, the team emailed me to tell me that I had and would I like to change my order, which I agreed. My order arrived within a few days and was absolutely beautiful! Thank you so much for your all your help and support.

July 29, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great customer service!

Ordered the jewelry for my wedding via this site. While there was a slight issue in the delivered items, this was quickly rectified. Overall service superb! Marisa

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

Loved the earrings

Loved the earrings, I wore them for my wedding day without having to spend a fortune! Really happy

May 11, 2026
Liberty in Love logo

Reply from Liberty in Love

Thank you so much for your lovely review, Laura!

We are truly honoured to have played a part in your special day, and we're absolutely delighted that you loved your earrings. Wishing you and your partner a lifetime of love and happiness! x

Rated 5 out of 5 stars

Beautiful Earrings

I ordered my earrings from Liberty in Love for my daughters wedding and they have not disappointed beautiful earrings. I called customer service as my earrings hadn’t arrived due to the bank holiday and the service was great.
The lady was so lovely and so helpful. Nothing was too much trouble. I then received my earrings and called just to let them know that I had received them and thank you very much for your wonderful service Sheree x🩷

May 27, 2026
Unprompted review
Liberty in Love logo

Reply from Liberty in Love

Thank you so much for your lovely review, Sheree!

We hope you had a truly memorable day celebrating your daughter's wedding and that your earrings added a touch of sparkle and elegance to your mother-of-the-bride look.

Thank you again for your support and for taking the time to share your experience. It means so much to us! x

Rated 5 out of 5 stars

Good delivery service and customer support

I order two items separately.
The first one arrived incorrect, but I returned it and I contacted them to clarify the issue of the fact that I ended up paying for the delivery. However, they apologised, paid the delivery back and sent me the correct item very soon.
The second item I bought, arrived also very soon and it was correct.
Thank you for the quick answer and availability.

May 11, 2026
Liberty in Love logo

Reply from Liberty in Love

Thank you for your review, Rosa!

We're sorry that your first item wasn't quite right, but we're pleased we were able to resolve the issue quickly and get the correct item to you in good time.

Thanks again for your patience and understanding throughout the process. We really appreciate your kind words about our customer service team, and we're delighted that we could help!

We really appreciate your support and hope to see you again soon! x

Advertisement
Rated 5 out of 5 stars

Glad I clicked on the ad!

I kept seeing an ad on Facebook for a beautiful and dainty lace garter. I had not heard of the company before so I was a little hesitant in ordering but now the date is coming closer I finally decided to go ahead. I'm really pleased that I did. Delivery was fast and it's just as beautiful in person and is presented in a lovely box too. I'm a bit baffled at how garters stay up without cutting off circulation but it does and it held up well after I marched around the living room in it! It will look so lovely on the day I'm sure.

May 5, 2026
Unprompted review
Liberty in Love logo

Reply from Liberty in Love

Thank you for your wonderful review, Paige!

We're so pleased you decided to take a chance on us and that your garter lived up to expectations. It's lovely to hear that you were happy with the quality, presentation and speedy delivery.

Thanks again for choosing Liberty in Love. We hope you have a truly wonderful wedding day! x

Rated 5 out of 5 stars

Beautiful bolero

Really lovely item, got to try it with my wedding dress at a recent fitting and its perfect.
Its not warm at all but looks amazing and I will simply embrace the cold for my December 2026 Wedding

March 12, 2026
Liberty in Love logo

Reply from Liberty in Love

Thank you for your lovely review, Niki!

We're delighted to hear that your bolero completed your bridal look just as you'd hoped. We're sure it will look absolutely beautiful for your December 2026 wedding.

Thank you again for choosing Liberty in Love, and we wish you all the very best as you continue planning your special day! x

Rated 5 out of 5 stars

Lovely jewellery and so well presented

Lovely jewellery and so well presented. I was looking for statement jewellery for my up coming wedding and found what i wanted on the website for Liberty in Love. Good choice and quick delivery. Well packaged and beautiful boxes to keep my jewellery in.

March 11, 2026
Liberty in Love logo

Reply from Liberty in Love

Thank you so much for your kind words! We’re delighted to hear you had such a positive experience with us.

Wishing you an incredible wedding day and many, many happy memories wearing your jewellery x

Rated 5 out of 5 stars

Amazing quality fast delivery

Amazing quality fast delivery

February 10, 2026
Liberty in Love logo

Reply from Liberty in Love

Thanks so much for your review, Cheryl! 🤍

We’re so pleased to hear you were happy with the quality of your piece and the speedy delivery.

We appreciate you taking the time to share your feedback. It means a lot to our small business.

Advertisement
Rated 5 out of 5 stars

Just the loveliest jewellery for my big…

Just the loveliest jewellery for my big day.
I plan to purchase more soon . ❤️

February 9, 2026
Liberty in Love logo

Reply from Liberty in Love

Hi Claire,

We’re so pleased you chose Liberty in Love for your big day, and it means a lot to hear how much you loved your jewellery.

We’d be delighted to welcome you back when you’re ready to choose more ❤️

xxx

Rated 5 out of 5 stars

Before sending my order they emailed me…

Before sending my order they emailed me to say the pearls were of different shapes and colours and would i still like them to be sent out, we had a chat and they changed my order to all match, such lovely customer service, in a world where customer service seems to have vanished this company is amazing. i cannot wait for my wedding day to wear them, jane x

February 2, 2026
Unprompted review
Liberty in Love logo

Reply from Liberty in Love

Thank you so much, Jane, for your lovely review 🤍

It means such a lot to hear your kind words about our customer service. We truly care about every order and want each customer to feel looked after from start to finish.

We hope your earrings feel every bit as special on your wedding day, and we’re so excited for you x

Rated 5 out of 5 stars

I chose items to put together as gifts…

I chose items to put together as gifts for my bridesmaids. Before the order was dispatched, the company reached out to ask if the items had been picked to be worn as a set. When I replied they were they then got back to me explaining that the golds didn’t match and what items are best worn as sets. I then changed my order due to their advice and the jewellery is honestly beautiful. The company didn’t need to do this. They went above and beyond and I would definitely recommend them not only on their lovely jewellery but such a decent company and wonderful customer service

January 16, 2026
Liberty in Love logo

Reply from Liberty in Love

Hi Ashley,

Thank you so much for your lovely review! 🤍

We’re so pleased we were able to help before your order was sent. When pieces are being chosen to wear together, we always want to make sure they work beautifully as a set, so we’re glad we could offer some helpful guidance.

It means a great deal to hear that you felt we went above and beyond. We care deeply about making sure every order feels right, and we’re so happy you love the jewellery you chose for your bridesmaids.

Thank you again for your kind words and recommendation. It truly means a lot!

Rated 5 out of 5 stars

Simple, elegant and affordable

The earrings were a good price and very elegant. I looked at many different pearl drop earrings online but these were beautifully simple and affordable
I wear them every day now.
My only worry is that they don’t have a clasp so they do fall out quite easily so u think it would have been better if they had been made with a clasp.

January 12, 2026
Advertisement
Rated 5 out of 5 stars

Beautiful Brand / Amazing Customer Service

I am so glad I found Liberty in Love. I am an April 2026 bride and have bought my wedding jewellery, as well as bridesmaid gifts from them.

The quality, firstly, is amazing. Each item comes in its own beautiful box which feels very high end. I have purchased earrings, a necklace, a bracelet and a beautiful headpiece to wear. I am so excited to wear them on my wedding day.

Secondly, their customer service is exceptional. I had bought a bracelet for myself that I have now decided to gift to my bridesmaids as well. However, when I went to buy them, they were unfortunately out of stock.

I reached out via the contact form on the website and received a reply from the lovely Tabby very quickly. Tabby reached out to the designer to find out if more could be made and, luckily, they could! I was then sent an invoice to buy them which has made this part of my wedding planning so much easier.

If you’re looking for jewellery/accessories for your wedding, I truly can’t recommend Liberty in Love enough. Thank you!!

January 9, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fantastic company!

I cant begin to tell you how amazing this company is. Ordered some wedding pieces for my wedding and before they were even sent out Tabby emailed me to make me aware the colours in the metals were slightly different to see if I wanted them to still go ahead or if they could help recommended some that would match they sent me pictures of the pieces side by side as well as with the alternatives. This is the kind of customer service ever business should be giving you! Tabby I cant thank you enough you have been wonderful I would definitely recommend this company to anyone and everyone and may I add the pieces I received were well packaged and absolutely stunning! From a very happy bride thank you!

October 10, 2025
Unprompted review
Liberty in Love logo

Reply from Liberty in Love

It's been our absolute pleasure to help you find the perfect wedding jewellery! Thank you so much for your kind words and wonderful feedback on the service you've received. We strive to make your shopping experience as smooth as possible, and we really appreciate your recommendation. Congratulations on your special day! 🤍

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look