Librabet Reviews 

326
TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

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Rated 2 out of 5 stars

Librabet offers big scale of sport bets what made my decision to set new account there. However once I won 10k EUR from 500 EUR, they set all my limits so low what is annoying. 1) bet limit from... See more

Rated 5 out of 5 stars

From italy: I didn't trust them at first glance since their license is from curacao, but I wanted to give 'em a shot. I was actually lucky on this site and I recently received my first withdra... See more

Rated 1 out of 5 stars

Its been two weeks since i requested a withdrawal, first customer service agent told its 3 working days to process, second agent told 5 working days. After a full week i sent them an email they said p... See more

Company replied

Rated 2 out of 5 stars

They give good promotions, one star, they accept crypto, one star, and thats all. I had no problem withdrawing small amount (like 20pc) of what I deposited, but when it was bigger amount it has been a... See more


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2.2

Poor

TrustScore 2 out of 5

326 reviews

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No recent history of asking for reviews

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Replied to 65% of negative reviews

Typically replies within 1 month

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2.2

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43 reviews in the last 12 months

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Rated 1 out of 5 stars

Ladri e basta

Ladri e basta . Appena depositato 100 euro con rapid (bonifico bancario). Soldi spariti dal mio conto bancario ma mai arrivati sul saldo del sito. Ho inviato screenshot del bonifico in tutte le salse ma nulla. Mi hanno rubato 100 euro e basta. Non c'è nulla da fare. Scandaloso. Non scommettete. Ovviamente ho tutte le prove di quanto dichiarato. Ludovico della chat è davvero imbarazzante. Braccia rubate all' agricoltura. Cambia lavoro. Aggiungo chat intercorsa con supporto Librabet:
Iri (Librabet)

25 giu 2026, 03:42 EEST

Dear Fabio,

Thank you for contacting the Librabet.com support team.

We sincerely apologize, but at the moment, we do not have any native speakers available to respond to your message. In our effort to respond to you promptly, we will be addressing this reply in English. Thank you for your understanding.

We would like to inform you that the deposit in question was cancelled by the payment provider, and as a result, the relevant amount was never credited to our company's systems.

In cases like this, even though the amount may appear as deducted from your account, the automatic refund process has already been initiated by the provider. The final credit depends entirely on your issuing bank; sometimes the return is completed immediately, while in other cases it may take between 3 to 5 business days.

Please make sure to wait the recommended timeframe of 3 to 5 business days for the banking system to process the transaction. We highly recommend contacting your banking institution directly to monitor the return.

If the recommended time has passed and you still have not received your funds, please contact your bank first for an official update, and then reach out to us again so we can assist you further.

We sincerely apologize for any inconvenience caused. We remain at your disposal for any further clarifications.

If you have additional questions, please feel free to contact us via email support@........or via Live Chat.

Yours sincerely,

Librabet.com support team

June 24, 2026
Unprompted review
Rated 1 out of 5 stars

Scam site

They claim that payouts take up to 3 days, but it’s been more than a week and I still haven’t received my money. They keep lying and saying they have too many payouts to process. In reality, they don’t seem to have proper funds — sometimes they pay one person using someone else’s money. The whole site is a scam. Stay far away from it.

February 2, 2026
Unprompted review
Librabet logo

Reply from Librabet

Dear Richard,

Thank you for reaching out and sharing your feedback. We are truly sorry to hear that you are feeling frustrated. We sincerely appreciate your patience and the time you have taken to voice your concerns
We would like to look into your situation and provide you with more clarity. Please feel free to reach out to our dedicated support team at support@librabet.com so we can assist you further and address your concerns directly.

Best regards, The LibraBet Team

Rated 1 out of 5 stars

Beschwerde wegen nicht ausgezahlter 500 € und Stornierung ohne Zustimmung – Librabet

Ich habe am 26. August 2025 eine Auszahlung von 500 € beantragt (Visa, Transaktions-ID: 1ac21b77-3cee-4729-80ec-557e2f9d8b72).

Gemäß den AGB sollte die Auszahlung innerhalb von 3 Werktagen bearbeitet werden. Selbst die verlängerte Frist von 5 Werktagen endete am 02. September 2025.

Am 03. September 2025 hat Librabet meine Auszahlung ohne mein Einverständnis storniert. Ich musste einen neuen Antrag stellen (Banküberweisung, Transaktions-ID: 2027dc2f-08bc-468b-8b63-f2bf7ee62483), der bis heute noch in Bearbeitung ist.

Gleichzeitig zeigt mein Konto:
keine Einzahlungen seit 2021,
nur 27 Sekunden Spielhistorie,
und mein VIP-Level ist seit vier Jahren trotz mehrerer Einzahlungen auf Level 1 festgefroren.

Ich habe alle KYC-Dokumente proaktiv eingereicht. Dennoch verzögert Librabet weiterhin mit vagen Ausreden.

⚠️ Meiner Ansicht nach ist dies ein klarer Verstoß gegen Fair Play und Transparenz.

Ich rate anderen Spielern dringend, äußerste Vorsicht walten zu lassen.

Beweismaterial (Chat-Auszüge)

26.08.2025 – Verifizierung nicht erforderlich
Spieler: „Welche Dokumente werden benötigt?“
Agentin Rachel: „Nach Prüfung Ihres Kontos ist keine Verifizierung erforderlich.“

29.08.2025 – Auszahlung am 3. Tag
Spieler: „Heute ist der 3. Tag, warum passiert nichts?“
Agentin Leni: „Heute ist der 3. Tag, bitte warten Sie noch etwas, die Auszahlung sollte heute abgeschlossen werden.“

29.08.2025 – Geld sollte am Abend eintreffen
Spieler: „Mir wurde gesagt, es wird heute abgeschlossen?“
Agentin Chiara: „Ja, ich sehe kein Problem, es kann heute Abend ankommen.“

29.08.2025 – Status „In Bearbeitung“
Spieler: „Seit dem 26. August steht der Status auf ‘In Bearbeitung’. Wann genau?“
Agentin Saki: „Ihre Auszahlung ist in der Warteschlange, normalerweise 3–5 Werktage.“

01.09.2025 – Wiederholte Ausreden
Spieler: „Ich bekomme seit dem 26. August immer dieselbe Antwort – der Status ändert sich nicht.“
Agent Konrad: „Ihre Auszahlung wird bearbeitet. Sie werden informiert, sobald sie abgeschlossen ist.“

03.09.2025 – Stornierung ohne Zustimmung
E-Mail Librabet (07:59 CEST): „Ihre Auszahlung wurde storniert.“

Hinweis: Nicht durch mich veranlasst.

Die obigen Zitate stammen direkt aus den offiziellen Chat-Protokollen und E-Mails.

Die vollständigen Originale (HTML-Chats, E-Mails, Screenshots) sind gesichert und können auf Anfrage an Behörden oder Beschwerdeplattformen weitergegeben werden.

Englisch

I requested a €500 withdrawal on 26 August 2025 (Visa, Transaction ID: 1ac21b77-3cee-4729-80ec-557e2f9d8b72).

According to the Terms, it should be processed within 3 business days. Even the extended 5-day timeframe expired on 02 September 2025.

On 03 September 2025, Librabet cancelled my withdrawal without my consent. I was forced to submit a new request (Bank Transfer, Transaction ID: 2027dc2f-08bc-468b-8b63-f2bf7ee62483), which is still pending.

At the same time, my account shows:
no deposits since 2021,
only 27 seconds of gameplay history,
and my VIP level stuck at Level 1 despite four years of deposits.

I have submitted all KYC documents proactively. Despite this, Librabet keeps delaying with vague excuses.

⚠️ In my view, this is a clear violation of fair play and transparency.

I strongly advise other players to be extremely cautious.

Supporting Evidence (Chat Excerpts)

26 August 2025 – Verification not required
Player: “Which documents are required?”
Agent Rachel: “After checking your account, no verification is required.”

29 August 2025 – Payout on Day 3
Player: “Today is the 3rd day, why is nothing happening?”
Agent Leni: “Today is the 3rd day, please wait a bit, your withdrawal should be completed today.”

29 August 2025 – Funds expected same evening
Player: “I was told it would be completed today?”
Agent Chiara: “Yes, I see no problem, it can arrive any moment tonight.”

29 August 2025 – Status remains ‘In Progress’
Player: “Since 26 August the status is ‘In Progress’. When exactly?”
Agent Saki: “Your withdrawal is queued, normally 3–5 business days.”

01 September 2025 – Repeated excuses
Player: “I keep receiving the same answer since 26 August – status hasn’t changed.”
Agent Konrad: “Your withdrawal is being processed. You will be notified once completed.”

03 September 2025 – Cancellation without consent
Email Librabet (07:59 CEST): “Your withdrawal has been cancelled.”

Note: Not initiated by me. The above are direct excerpts from the official chat transcripts and emails.

Full originals (HTML chat files, emails, screenshots) are secured and can be provided upon request to authorities or complaint platforms.

September 3, 2025
Unprompted review
Librabet logo

Reply from Librabet

Lieber Kunde,

Vielen Dank für Ihre Zeit. Wir freuen uns, dass Sie uns durch Ihre Bewertung auf Ihre Enttäuschung aufmerksam gemacht haben.
Wir entschuldigen uns für die Wartezeit und möchten Sie darauf hinweisen, dass die Bearbeitungszeiten für Auszahlungsanträge nur Richtwerte sind und es je nach Anzahl der aktiven Anträge und anderen Umständen zu Verzögerungen kommen kann.
Als internationales Casino arbeiten wir in Echtzeit mit verschiedenen Ländern und in verschiedenen Zeitzonen zusammen. Daher sind unsere Abteilungen, einschließlich der Finanzabteilung, sehr engagiert.
Darüber hinaus können Auszahlungsanträge Verifizierungs- und Sicherheitsprüfungen unterzogen werden, die zu weiteren Verzögerungen gegenüber den geschätzten Zeiten führen können. Insbesondere kann das Unternehmen gemäß den bei der Registrierung vereinbarten und unten auf unserer Website verfügbaren Allgemeinen Geschäftsbedingungen die Bearbeitung von Auszahlungsanträgen verzögern, um die Identität des Kunden, den Kontostand, die Herkunft der Gelder und die Einhaltung der Bedingungen zu überprüfen. In solchen Fällen kann das Unternehmen die Untersuchung der Umstände einleiten und/oder daran teilnehmen und/oder dabei helfen, und der Kunde erklärt sich bereit, bei allen derartigen Untersuchungen Unterstützung und Hilfe zu leisten. Das Unternehmen behält sich das Recht vor, die Ausführung einer Zahlung oder die Auszahlung des Gewinnbetrags zu verschieben, bis alle in den Bedingungen angegebenen Überprüfungsverfahren und Prüfungen erfolgreich abgeschlossen sind.
In diesem Sinne behalten wir uns das Recht vor, alle zusätzlichen Verfahren und Mittel, die wir für angemessen halten, zur Überprüfung von Identität, Alter, Wohnsitz und anderen Umständen (KYC) sowohl vor als auch nach Einzahlungen auf das Konto und/oder Auszahlungen gemäß der europäischen Gesetzgebung zur Bekämpfung von Geldwäsche einzusetzen.
Da wir nicht über nationale, sondern über internationale Zahlungswege und Banksysteme operieren, besteht leider das Risiko, dass die Überweisung des Geldes manchmal länger dauert.
Falls Sie weitere Unterstützung zu Ihrem Bericht benötigen, kontaktieren Sie bitte unseren Support per Live-Chat (rund um die Uhr verfügbar) oder per E-Mail. Teilen Sie uns alle Details mit, die Ihnen zu dem aufgetretenen Problem nützlich erscheinen, damit wir Ihnen bestmöglich helfen können.

Wir danken Ihnen für Ihr Verständnis und Ihre Geduld und senden Ihnen an dieser Stelle unsere besten Grüße.

Ihr Librabet.com Team

Rated 5 out of 5 stars

Ottima interfaccia

Ottima interfaccia, grande offerta ed assistenza immediata e professionale da parte di Daniele

June 24, 2025
Unprompted review
Librabet logo

Reply from Librabet

Gentile cliente,

Grazie mille per la recensione che ci hai inviato. Il nostro casinò apprezza molto il tuo feedback e si impegna a fornire la migliore esperienza possibile ai propri clienti!

Grazie ancora per il tempo che ci hai dedicato e per la stima che ci hai dimostrato!

librabet.com team

Rated 5 out of 5 stars

Garry in support is wonderful so…

Garry in support is wonderful so informative a quick made my experience playing a joy cheers Garry xxx

June 6, 2025
Unprompted review
Librabet logo

Reply from Librabet

Dear Carolyn,
Thank you very much for the review you have provided and for taking your time. Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The Librabet.com Team

Rated 1 out of 5 stars

THE WORST

Sending SMS promotions in late nights also, although i contacted them 5 times to stop, everytime same story, probablly talking to bot, didn't bet there for 6 months and was waiting that long for my acc to be verified and be able to withdrawal, THE WORST experience, if I can would give even less rating.
This mistreatment with SMS gave me headaches, how rude they are its impossible, would sue them if there is chance for what they are doing.

May 23, 2025
Unprompted review
Librabet logo

Reply from Librabet

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

librabet.com team

Rated 1 out of 5 stars

Casino doesn't pay

My account was closed, and I have been trying to manually withdraw my funds for more than one month now. First, I was asked to send my details of my bank. Then, after a lot of days, I was said that I could only withdraw using cryptocurrencies, when I haven't made any deposit with cryptos nor have ever used them. So, I created a wallet, learned about crypto, to then be told to send again a bank account from Spain! And then, again to send another wallet of a site! They are delaying my withdrawal as much as possible, and I doubt they will ever pay me. Of course, my account was also closesd for no reason. Never, never play on this casino, you won't be paid.

May 12, 2025
Unprompted review
Librabet logo

Reply from Librabet

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

librabet.com team

Rated 1 out of 5 stars

They dont pay out

Its been two weeks since i requested a withdrawal, first customer service agent told its 3 working days to process, second agent told 5 working days. After a full week i sent them an email they said payment is delayed due to high volume of transactions. Its 2025, other bookies process payments within hours. They just telling excuses and clearly dont want to pay. Dont deposit here a single cent, there are much better bookies in the industry.

April 2, 2025
Unprompted review
Librabet logo

Reply from Librabet

Dear Kun,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The LibraBet Team

Rated 1 out of 5 stars

Bets incorrectly voided, nobody looking into it.

Bet on an event that was not live at all, not even close. Sent their support irrefutable proof yet got ignored and told "admin decision". It's crazy what these scam sites get away with, would definetly not happen if I lost money. I repeat: Irrefutable proof- it's impossible that the event was live when I bet, but they do not care. And that over a few hundred euros. Just avoid and dont play there!!!

April 7, 2025
Unprompted review
Librabet logo

Reply from Librabet

Dear Customer,

Thank you for the time dedicated and we appreciate the fact that through your review you have brought your disappointment to our attention.We thank you for taking the time to reach out, and regret to hear through your review that you had a negative experience with our product.

Please note that you must contact us using the email address you registered on our website.

We thank you for your understanding and patience. Best regards.

Your Librabet.com Team

Rated 1 out of 5 stars

I hope I could put zero ( 0 ) star

I hope I could put zero ( 0 ) star to this.
They don't let me withdraw my money. With every try they said "Unexpected error occured".
Trying to chat with them via chat and email and they just said to wait. This is happening for over 2 weeks now and still cannot withdraw my money!

Update cause the company tried to fool the readers here:
I tried for over a month.
I had more than 10+ emails with you in where I asked you to give MY money but you don't answer or ask for the same thing again and again.
And finally your site worked over a month after my first attemp and I withdraw my money.
YOU DIDN'T EVEN ANSWER ME. Don't tell people here that your team did something. Stop trying to fool everyone

March 17, 2025
Unprompted review
Librabet logo

Reply from Librabet

Αγαπητέ πελάτη,

Σας ευχαριστούμε για τον χρόνο που αφιερώσατε και εκτιμούμε το γεγονός ότι μέσω της κριτικής σας εκφράσατε την απογοήτευσή σας.

Έπειτα από έλεγχο του λογαριασμού σας θα θέλαμε να σας ενημερώσουμε ότι δεν παρατηρήθηκε επανειλημμένη προσπάθεια ανάληψης χρημάτων και έπειτα από την επικοινωνία σας η ομάδα μας προχώρησε άμεσα με το αίτημά σας.

Σε περίπτωση που πιστεύετε ότι χρειάζεστε περαιτέρω βοήθεια σχετικά με την αναφορά σας, σας καλούμε να επικοινωνήσετε μέσω Ζωντανής υποστήριξης είτε μέσω ηλεκτρονικού ταχυδρομείου και να δώσετε οποιαδήποτε λεπτομέρεια που πιστεύετε ότι μπορεί να είναι χρήσιμη σχετικά με το πρόβλημα που αντιμετωπίσατε, ώστε να μπορέσουμε να σας βοηθήσουμε με τον καλύτερο δυνατό τρόπο.

Σας ευχαριστούμε για τον χρόνο σας και με την ευκαιρία αυτή σας στέλνουμε τους καλύτερους χαιρετισμούς μας.

Η ομάδα Librabet

Rated 1 out of 5 stars

I am here to write a review about Libra…

I am here to write a review about Libra bet. They are a conplete scam. This company process deposits instantly and when it is time to withdraw your winnings, they delay the withdrawal and tell you it is queue to be processed by the financial department. Anyone who is planning to continue betting with them does so at their own risk. They are a complete scam and everyone should stay away.

March 6, 2025
Unprompted review
Librabet logo

Reply from Librabet

Dear Gabriel,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The LibraBet Team

Rated 1 out of 5 stars

Update pt1

I wish I could show pictures but anyone interested in seeing their scam tactics please message me I have many screenshots and email transcripts of their ways. To save yourself money time and stress do not use this website. I’m hoping to find legal ways to fight this but will update because this is beyond illegal and mind blowing the extents they will go to

December 21, 2024
Unprompted review
Librabet logo

Reply from Librabet

Dear Keon,

We see your withdrawals has since bee successful withing the expected processing time.

If you are still experiencing any issue please reach out to us in our live chat.

Best wishes,
Librabet.com

Rated 5 out of 5 stars

Assistenza in chat del signor…

Assistenza in chat del signor Michelangelo fantastica, cortese e disponibile

August 26, 2024
Unprompted review
Librabet logo

Reply from Librabet

Gentile Cliente,

Grazie mille per la Sua recensione e per il tempo dedicatoci. Apprezziamo veramente il Suo feedback e La ringraziamo sinceramente!

Il nostro obiettivo e' fornire la migliore esperienza possibile ai nostri Clienti e tutti i nostri dipartimenti sono coordinati per soddisfare al meglio ogni richiesta.

Grazie ancora per il tempo e per la stima dimostrata!

Il Team di Librabet.com

Rated 1 out of 5 stars

Used a cashback bonus which they…

Used a cashback bonus which they provided me after a deposit. Used it on a matket and the bet lost. They denied that a bonus as such ever existed although i provided them a screenshot. As an answer they gave me some terms and conditions showing that they can change or deny a bonus as they like. Fck this company and stay away.

August 17, 2024
Unprompted review
Librabet logo

Reply from Librabet

Hey Niklas,

Thank you for your feedback.

We are very sorry to hear that your experience on our website did not meet your expectations. We are also sorry if our support agent has left you without a more detailed explanation than what you described.

Please don't hesitate to get in touch with us via chat or email if you have more questions regarding your account or bonuses.

Kind regards,
Librabet Team

Rated 1 out of 5 stars

Now withdrawals fellas

Now withdrawals fellas , I requested my first withdrawal on 21 of April, 24 and waited one day I texted via support and then they said it'll be processed within 3 business days ,but even after a week my withdrawal via astropay was in under review section , so I got frustrated and cancelled will try again and update

April 28, 2024
Unprompted review
Rated 1 out of 5 stars

Unjustified theft of $519

Deposited $20 and got a $40 bonus.

I won $480 on a 20c spin and was so excited.
Then the game just randomly closed.
I contacted live chat and they said my bonus expired and left no more information.

I literally deposited and claimed a bonus and it magically expired in less then an hour after deposit, as soon as I hit 2400x my bet?!

Worst daylight casino theft I have seen in almost a decade of play.
Stay far away.

February 24, 2024
Unprompted review
Rated 1 out of 5 stars

Probably the lowest rtp in an online…

Probably the lowest rtp in an online casino. Ate me 250€ without giving back a cent or putting me in bonus.

October 19, 2023
Unprompted review
Librabet logo

Reply from Librabet

Dear Customer,

We thank you for taking the time and appreciate the fact that through your review you have brought your disappointment to our attention.

We apologize for the inconvenience you have caused and we are sorry that your gaming experience on our platform has not been positive.

In this regard, we inform you that all the results of our games are generated by the so-called RNG (Random Number Generator), this is a random number generator that makes our site 100% safe and guarantees the absolute randomness of the winnings.

In this sense, it is possible to consult further details regarding the % of RTP (Return to Player), relating to the % of return in the form of winnings, for each player) for each individual Slot present on our site, simply by clicking on the symbol " ? ".

In any case, for further information, we remind you that you can always consult our Terms and Conditions at the foot of the page and you can also check the name of the game Providers with which we collaborate.

In case you feel you need further assistance with your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) or by e-mail providing all the details, which he believes may be useful in relation to the problem encountered in order to be able to assist you in the best possible way.

We thank you for your cooperation, and we take this opportunity to send you cordial greetings.

Librabet team

Rated 1 out of 5 stars

thieves

thieves, they will never give you a withdrawal. avoid. at first they will tell you that i will get your money in 3 days. later they will tell you that you are in priority and that the financial department will pay you as soon as possible. avoid them , they are thieves and they will never pay you the winnings.

September 30, 2023
Unprompted review
Rated 1 out of 5 stars

the rtp is not legit,

the rtp is not legit,

its very obvious that its rigged.small amounts at the beginning,after that the normal scam thing,nothing gives even a little.chat is disrespectful and do nothing to help,just asking if i want more deposit bonus ,and the wager requirements are a joke.

careful, they are dangerous

August 18, 2023
Unprompted review

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