Good communication from Lighting legends. The lights are nice and look good , my one reservation would be the Lux level when they turn on could be better, if slightly darker before they switch on thu... See more
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Company details
Written by the company
We are on a mission to inspire people to transform their outdoor spaces and brighten up their gardens with our fantastic range of high quality lighting.
Contact info
Derby, United Kingdom
- support@lightinglegends.com
- www.lightinglegends.com
No recent history of asking for reviews
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Replied to 66% of negative reviews
Typically replies within 2 weeks
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Very good product
Very good product. Looks robust and easy to connect. Lighting level is perfect for a driveway in winter.
Lovely lighting,have bought four sets…
Lovely lighting,have bought four sets of them and very happy with them, really good company too deal with

Reply from Lighting Legends
Really pleased with the whole…
Really pleased with the whole experience. Instant order processing and distribution,lights are well made for all weathers. Have just received the shades for the Elite range and they look really good,like lanterns,November now can’t wait till summer ,sitting in the garden..Only downside am now eyeing up the garden to see where I can put some more 😂😂👍

Reply from Lighting Legends
Excellent and prompt customer support!
I ordered an additional set of festoon lights to add to the original set. Realised I'd ordered the wrong style of light so messaged customer service who replied promptly and quickly amended the order. Very friendly and efficient service, thank you Ciera! Lights were easy to connect to the first strand.

Reply from Lighting Legends
Excellent products
Excellent products. I’ve had one set of lights outside in all seasons and weathers for years, still going strong. Ordered more this year for another area. Great quality and service.

Reply from Lighting Legends
Outstanding service and support!
Outstanding service and support!
I have never known a company to be so helpful. All my queries were answered within 24 hours and the advice received was really helpful in helping me to purchase the right lights and accessories. Lighting legends were also flexible when I wanted something a bit different to the online items. The electrician that put the lights up for me commented on the high quality of the product. I’m so pleased with the outcome, the lights transform the garden. I can’t recommend Lighting legends highly enough.

Reply from Lighting Legends
Recently purchased 40metres of lights…
Recently purchased 40metres of lights and fixed them to boundary fence. I’m extremely pleased with the result. Looking at some of the negative reviews I’m a little concerned but fingers crossed no problems to date! In my experience with domestic light bulb’s they have a finite life expectancy, they do fail, even ‘long lasting bulbs’ fail!!

Reply from Lighting Legends
I bought the elite festoon lights a…
I bought the elite festoon lights a year and 10 days ago. Six of the bulbs no longer work, even though they were in a covered area and only used a handful of times. They have advised to just buy more bulbs and they will investigate the problem with the current bulbs using the picture I provided. There’s no way they can investigate this from an image, leading me to believe they simply don’t care.
My advice is to avoid buying from this company, the bulbs clearly have quality issues going off the reviews. I’m so pleased I didn’t buy the dimmer and the extra lights I needed last year. Don’t make the same mistake I did.

Reply from Lighting Legends
Poor quality, poor service
Bought festoon lights from them which appear very similar to some cheap ones I’d bought on Amazon previously. Across two sets five bulbs were not working. I replaced them from my old set and now they are quibbling about replacing two of the bulbs. I will buy the bulbs myself for £1.

Reply from Lighting Legends
Have made a few orders with Lighting…
Have made a few orders with Lighting Legends. Been very happy with products and service. Sadly my last order was lost by courier BUT Lighting Legends rectified the matter speedily and replaced order.

Reply from Lighting Legends
The very end connection with the end…
The very end connection with the end cap of my lights has just melted after 18 months of use melting the internals of several bulbs in the process and constantly tripping the electrics, the bulbs fill with water despite regularly tightening and I'm told by the company that it's my fault for not having the end cap in the right direction (maybe just make the end cap waterproof when its tightened, it was just on the fence like the rest of the lights)
Now I'm in that situation where if I want to keep my lights I have to buy that section again knowing it will only last 18 months outdoors- fantastic!
A 12 month warranty isn't enough.

Reply from Lighting Legends
String lights
Delivery was on time and items were as described, would highly recommend lighting legend's

Reply from Lighting Legends
So impressed
Recently bought a set of festoon lights and shepherds crooks and I'm really impressed. The build quality and design are excellent.
Although they do not have a shop they were more than happy for me to call into the office and discuss my needs and buy directly from them.
What a friendly and helpful bunch !!

Reply from Lighting Legends
Lighting Legends are brilliant!
Lighting Legends are brilliant!! The customer service is second to none, they are extremely professional, quick and courteous; answering any queries quickly and their lighting products are superb. We purchased 3 x 15 meters runs of lights for our garden and they are brilliant !! They also offer 1m and 2m extension cables with lights to ensure the lights fitted all around our garden. Our garden now has a warm glow at night. Highly recommended. Many thanks to the team 👍👏👏👏👏

Reply from Lighting Legends
15m warm festoon lights
I actually brought the warm 15m festoon lights back in 2021 but it wouldnt let me date that far back. These lights are still going strong excellent quality and not had one bulb stop working . I brought the plug cable extension to, which gave more length for the plug. I love these lights and will be buying more very soon. I just wish they wasn't so expensive but you really do get what you pay for, these are high quality long lasting lovely lights. Really does transform my garden. Would 1000% recommend them .

Reply from Lighting Legends
Great company to deal with quick…
Great company to deal with quick delivery and the lights are excellent. I have expanded them all around the back garden, it looks brilliant at night I can highly recommend them. They are certainly not the cheap nasty wires you get from other companies.

Reply from Lighting Legends
Fantastic quality festoon lights for our pergola
We were looking for some electric festoon lights for our newly installed pergola. We ordered 2 sets of the super festoon lights with a remote control. We realised when they were delivered that we needed an extension and this came within a matter of days. They were very easy to install and look fantastic. Super quality and it’s great to know we can easily add another set.

Reply from Lighting Legends
Had ordered wrong product and after…
Had ordered wrong product and after contacting customer services managed to return original order and then they assisted with making sure I got the correct product. My contact with them via email and in person was very good. If only other customer services were as professional and efficient as you were.
Definitely recommend and as and when we need any more lighting will use them again.
Many thanks
Andy

Reply from Lighting Legends
Great product
Great product. These light won’t let you down, fabulous. Great communication and help from the company. Too marks

Reply from Lighting Legends
Super company.
A reliable company, with excellent products, reasonably priced, super customer service and fast delivery.
We have bought their 'Super Festoon, connectable, LED Strings' for a few years now. Easy to work with, lovely soft/warm light (recommend inline dimmer bought separately) we now have a long set to bridge from tree to tree. Well done Lighting Legends, keep flying the flag for honestly and pride in your products. Many thanks!

Reply from Lighting Legends
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