Linen Couture ® Reviews 

I ordered and paid for custom-made 365 cm curtains, but received standard-sized 280 cm curtains instead.
Since filing my complaint, I have heard absolutely nothing regarding when the curtains I originally ordered will be sent.
I am beginning to have serious doubts about the honesty of Linen Couture.
Pour les français : Commande et paiement de rideaux sur mesure de 365 cm - réception de rideaux de taille standard 280 cm.
Silence radio concernant la date d’envoi des rideaux initialement commandés suite à ma réclamation.
Je commence à avoir de sérieux doutes sur l’honnêteté de Linen Couture.

I ordered curtains from Linen Couture. The curtains are beautiful and of great quality. However, one of the curtains was too short, and I sent it back. During the return process, I cooperated with customer service; however, after I sent the curtain back, no one has answered my emails or refunded the money, and it has been more than a month.

Spent £400 ordering curtains advertised as white that were actually yellow tinted. Moreover, the measurement guidelines said not to include the curtains tabs in the length when in reality that was clearly incorrect guidance and the curtains are now far too short. When I emailed customer service I received a defensive and unaccommodating response, even though I simply asked for an exchange and even to buy 4 more curtains for my other room. I also had to post on her social media to get a response (she ignored my message for 5 days).

So happy with these linen curtains! The material feels premium, hangs beautifully, and adds a warm, natural touch to the room. They exceeded my expectations and look even better in person.

Absolutely love my new linen bedding set! The quality is exceptional, and the fabric is soft, breathable, and incredibly comfortable. Definitely one of my best purchases.

My wife wanted to get some linen sheets for Christmas.

With no clue where to even begin, I found the website easy to navigate and the color selection perfect.

Still, I had questions which were answered by them regarding sizing and what options were best for me.

Christmas morning was a great success!

Since then, we've come back for some classy curtains which, to quote my wife, finally makes our bedroom look like a bedroom and not a dorm room 🙈

I had a wonderful experience buying from Linen Couture. I wasn't entirely sure about the curtain measurements, so I reached out to their team. Their customer service was incredibly helpful, responsive, and guided me through the process.
My curtains arrived and the quality is top-tier! The fabric feels amazing and the colors match the website perfectly. It's wonderful to support an eco-friendly business that actually cares about its customers. Highly recommend!

I ordered linen curtain with blackout and totally happy with my purchase. Craftsmanship and linen fabric quality is exceptional.

I've been waiting 40 days and sent an email reminder - my order still hasn't arrived and I received no response from the seller. Slick-looking website but a total scam. Avoid this seller.

Ordered a product and never received it emailed and messaged through Facebook with no response for over 25 days. This company has NO customer service.

Ordered a linen scarf - it arrived and was very poor quality. Very heavy material with frayed edges - more like a curtain than a scarf and not a nice colour. They said I needed to send it back with a tracking order - this cost 16.00 - they also said I would lose 15 percent for a restocking fee. They sat on the return for weeks - without collecting it from the post office in Lithuania - it has arrived back and says it wasn't collected. I now need to pay another 16.00 . Avoid this place - their returns policy is shoddy and the quality of the goods is awful.

Terrible customer service, a real scam!!!!! I bought some curtains that turned out to be much darker than what they looked like on the web. I requested a refund and sent the products back. I never received any reply from them, no reply to any email, money lost and no curtains. HANDS OFF THIS SHOP.