LinkedIn Reviews 

4,004
•
TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 698 reviews, most reviewers were let down by their experience overall. People often find the online environment deeply frustrating, noting that modern job searches are heavily hindered by repetitive algorithms and excessive paywalls. Many users frequently mention that professional accounts get unexpectedly blocked or restricted without receiving any clear explanations from the administration. Some reviewers were not happy with the customer service department, describing it as completely unhelpful and making it nearly impossible to reach a real human being for assistance. Consumers frequently reported facing frustrating unexpected charges after free trial periods ended, alongside getting trapped in complicated security verification loops.

What people talk about most

User experience

Consumers find user experience to be negative, frequently highlighting frustrating account lockouts, endless... See more

Website

Customers consistently note negative experiences with website, expressing deep frustration over severe login... See more

Customer service

People report negative experiences with customer service, stating that representatives are unhelpful and fail... See more

Social media

Customers expressed deep dissatisfaction with social media, stating that the platform has become of very poor... See more

Subscription

Reviewers express deep dissatisfaction regarding subscription practices, noting unexpected annual charges... See more

Reviews shaping this summary

Rated 1 out of 5 stars

One more very poor experience with Linkedin adding to the thousands already there. I had a free-trial then suddenly was charged an annual's subscription. Contacted the help centre (not easy to find bt... See more

Rated 1 out of 5 stars

After checking ones identity, Linkedin will reask within a few weeks again and block your account, while you are using your account the same way as all the years before. This is so unnerving and bad f... See more

Rated 1 out of 5 stars

Wish I could do a negative - *. Horrible website, horrible support and countless ads (phishing ads). Completely disturbing and can't believe intelligent IT professionals use this site. Completely di... See more

Rated 1 out of 5 stars

Sorry no 0 stars available, Roll Off and Front Load Drivers no premium member no chance to get the job, is now only cheap chit chat for the LinkedIn to make money but the system got a wasted tool, b... See more


Company details

  1. Media Company

Written by the company

The mission of LinkedIn is to connect the world’s professionals to enable them to be more productive and successful. To achieve our mission, we make services available through our websites, mobile applications, and developer platforms, to help you, your connections, and millions of other professionals meet, exchange ideas, learn, make deals, find opportunities or employees, work, and make decisions in a network of trusted relationships and groups.


Contact info

1.1

Bad

TrustScore 1 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(4,004)

994 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 2 out of 5 stars

LinkedIn could be a more popular

LinkedIn would be a more popular if the security access improved. I changed phone number and now cannot access my account unless I put all my personal info into a third-party database.

Why is there not a security question option. LinkedIn is not even something to secure so heavily.

October 18, 2026
Unprompted review
Rated 1 out of 5 stars

A Kafka experience

One more very poor experience with Linkedin adding to the thousands already there. I had a free-trial then suddenly was charged an annual's subscription. Contacted the help centre (not easy to find btw) and got told that a reminder was sent to cancel. Which I did not receive. And thus used Linkedin while not knowing this. Precisely for that no refund is possible. This is called Kafka.

October 18, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

What rubbish

What rubbish. The best one lately was be being sent stuff for the ADF. I am over 70. What a joke this is.

October 17, 2026
Unprompted review
Rated 1 out of 5 stars

Never getting anywhere with the support…

Never getting anywhere with the support and help -

Thank you for confirming. Since your concern is related to your personal LinkedIn Premium subscription, it falls outside my area of support. However, don’t worry! I’ll transfer your case to our dedicated team, who will be better equipped to assist you. I’ll make sure to share the details of your concern with them, and they’ll follow up with you via email with further assistance. Thank you for your patience and understanding!

October 16, 2026
Unprompted review
Rated 1 out of 5 stars

Pay tens of thousands for recruiter…

Pay tens of thousands for recruiter account, accidentally click "save to archive" on a random candidate that popped up when he has nothing to do with what I was searching for. Cannot delete from my hiring project permanently, cannot get support, cannot get human help, I have to leave the person in the archive that I planned to use next year for when I hire a engineering manager, so now I have to recreate the project and re add 200 candidates manually. All because Linkedin refuses to include a "delete" button for a project and hides human help behind mountains of documentation. Why am I paying 20k for stress and no value.

October 2, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

lure people to auto-renew for subscription

LinkedIn is a total scam.

They offer free trial for premium subscription to lure people to input credit number. They automatically charge you for a YEAR subscription (almost £200) without sending you receipt or notification. When you request for a refund, even just a day after without using any of the features, their CS team is so rude and unhelpful. With EU refund policy, you can request refund within 14 days of purchase. They said they start counting from the free trial period, not from the day you actually pay. How is it legal? Not surprised they only have 1.1 star here LOL

October 14, 2026
Unprompted review
Rated 1 out of 5 stars

I cancelled the subscription at the…

I cancelled the subscription at the exact same moment without using any of the Premium features at all. Despite this, they refused to issue a refund and hid behind rigid automated policies just to keep the money. This company prioritizes collecting cash over customer satisfaction. This is the absolute last time I will ever use or deal with LinkedIn, and it has been one of the worst and most disappointing experiences I've ever faced."

October 14, 2026
Unprompted review
Rated 3 out of 5 stars

Not good so far

I've just rejoined and in order to verify they force you to download the app, which I didn't want to do, so the process is onerous and time-consuming.

October 15, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Linkedin verification scam

My account has been restricted without warning or explanation.

I have never had any issues before and my password is very strong.
They now 'offer' me the chance to regain access to my account using an app called Persona. I am not comfortable providing my ID details to anyone on the internet. Imagine a third-party app that I know nothing about.

Out of frustration, and because I need to use my LinkedIn account, I even agreed to try the Persona verification process, but it's almost impossible. Even after 20 attempts, they still refuse to accept my ID pictures.

I suspect that this is probably an agreement between LinkedIn and the Persona app to encourage people to start using it.

If things continue like this, I will probably delete my account permanently as I think it's a scam.

October 15, 2026
Unprompted review
Rated 1 out of 5 stars

LinkedIn is probably one of the most…

LinkedIn is probably one of the most dangerous companies globally that I can think of LinkedIn after we've now come to the realization that a lot of these CEOs and c-suite executives are involved in some pretty let's say disgusting unethical unhumane treatment of people and linkedin is kind of at the center of it all like this whatever company would be stealing the slaves from a country to have them work for these bad guys I think LinkedIn is at the center of it and as you can't type a few sentences about the Epstein files yet they have no problem promoting jobs for these exact same people and the companies that they own and run an example would be Bill Gates and all of the other disgusting things that he does but they'll have videos promoting what a great guy Bill Gates is and yes that could be left to interpretation but with all the restrictions they have on freedom of speech and things of that nature I find it funny that they promote the bad guys but don't let the good guys speak their mind and use their own language so LinkedIn to me also I believe the founder was a pedophile on the Epstein files but I think LinkedIn to me is just another way that the corporate elite another strategy they use to try and recruit their slaves and linkedin is the center of it all

October 2, 2026
Unprompted review
Rated 1 out of 5 stars

I am extremely disappointed with…

I am extremely disappointed with LinkedIn Premium’s customer service and billing dispute process.

I signed up for a 30-day Premium free trial through LinkedIn’s desktop website. LinkedIn’s published policy states that customers receive an email reminder before the trial expires and before their credit card is charged.

I remember seeing this promise when I enrolled. However, I searched my email and could not find the promised reminder.

When my subscription automatically renewed, I immediately contacted LinkedIn to request a refund.

What followed was an incredibly frustrating experience.

I contacted multiple representatives, explained my circumstances repeatedly, and provided a screenshot of LinkedIn’s own published reminder policy.

Instead of addressing my concern about the missing reminder, representatives repeatedly denied my refund because I had accessed the “Who Viewed Your Profile” feature.

Even after submitting a formal written dispute, my case was closed without answering whether the promised reminder was ever sent.

I understand that companies have refund policies. But customer service should involve more than repeating policy statements while ignoring legitimate questions.

My experience left me feeling unheard, dismissed, and disappointed by a company that promotes itself as a professional networking platform.

I am not asking LinkedIn to ignore its policies. I am asking LinkedIn to honor its published commitments, investigate customer concerns, and provide meaningful answers.

Based on this experience, I would not recommend LinkedIn Premium.

October 12, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Randomly shutting down paid accounts.

Three years ago they temporarily restricted my account because they thought my name was made up.

I had to submit proof to prove that I was me, and then they graciously "permitted" me to remain.

Today they shut down my sales navigator without warning.
I had been back on the platform maybe a week, done about 20 reach outs, posted twice.

Not sure why , except my tagline DID say something about "ungovernable' + I do have an unusual name, and it's possible that with those together, someone flagged me.

Keep your money.
Don't give it to them.

October 13, 2026
Unprompted review
Rated 1 out of 5 stars

It's absolutely unacceptable

It's absolutely unacceptable. LinkedIn restricted my account without identifying a specific violation, then claimed suspected unauthorized access. Persona failed to verify my valid driver's license twice and now blocks further attempts. Support repeatedly sent me back to Persona, refused manual verification, and denied my appeal for "lack of legitimate identification." Even after escalating to leadership, I received the same unusable instructions. LinkedIn has effectively locked me out with no valid solution.

Update – October 14, 2026

After 10 days, LinkedIn finally restored my account. While I appreciate regaining access, the resolution came with another concerning development.

LinkedIn now claims my account was restricted for repeatedly sharing unsolicited or spam content. However, they have not identified the specific messages, actions, or circumstances that allegedly violated their policies.

They also warned that another violation could result in permanent account restriction.

How am I supposed to avoid repeating a violation when LinkedIn has not identified what I supposedly did wrong?

I rely on LinkedIn professionally, and this experience has significantly disrupted my work. I'm now hesitant to resume normal professional activity because I still don't know what triggered the restriction.

Restoring my account does not erase the contradictory explanations, failed verification process, or lack of transparency throughout this ordeal.

I appreciate the restoration, but the underlying concerns remain unresolved.

Account restored. Accountability still missing.

October 11, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look