Linktree Reviews 7,076

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 207 reviews, reviewers had a great experience with this company. Many customers find the service extremely useful for managing their online presence and appreciate its straightforward functionality. People frequently highlight the staff and support team for being responsive, helpful, and professional, often resolving issues quickly and efficiently. The promptness of responses and the kindness in their tone are consistently praised, making for a positive customer service experience. However, some customers also noted significant dissatisfaction with customer service, citing issues like slow response times, unhelpful agents, and difficulties with account access due to security implementations. A few other people also felt that the platform's service had declined, with some experiencing downtime and a lack of control over their pages.

What people talk about most

Customer service

Customers had ambiguous experiences with customer service, with many reviewers reporting positive... See more

Response time

Customers consistently note positive experiences with response times, with many reviewers praising the quick... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, efficiency, and friendly... See more

Website

Reviewers mention ambiguous feedback about website, with some customers praising its professional appearance,... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers praising the amazing service and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Update: Linktree has read my review and has responded with the upmost respect. So I appreciate the effort taken. Cheers. This is the past issue I had, but they resolved it: They recently did... See more

Company replied

Rated 4 out of 5 stars

I have had a hard time it’s nothing that reflects on what y’all are doing. This is just very new to me so I’ve had a really hard time trying to link everything and understand what I’m doing. I don’t r... See more

Rated 5 out of 5 stars

I'm skeptical when it comes to AI bots... but this one was ON POINT. I accidentally signed up for a more expensive plan, reached out to AI through their chat, and it was resolved and refunded in less... See more

Rated 5 out of 5 stars

Linktree has been extremely useful for managing my online presence. The setup is straightforward, the interface is user-friendly, and everything works smoothly. It saves time and keeps all my importan... See more


Company details

  1. Software Company

Written by the company

Everything you are in one simple link.


Contact info

3.9

Great

TrustScore 4 out of 5

7K reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 12% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

I’ve been using Linktree for several…

I’ve been using Linktree for several years and have created multiple Linktree pages over that time, both free and paid. What I love most is how easy it is to use, how flexible it is, and how quickly I can make changes on the fly without any technical hassle.

One thing that has impressed me is that Linktree keeps adding new features and improving the platform, including useful monetization options for creators and businesses. On top of that, their customer support has always been responsive and helpful whenever I’ve needed assistance.

Overall, Linktree has been a reliable and constantly evolving tool that I highly recommend to anyone looking for a simple and effective way to manage and share their links online.

June 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Linktree is very user friendly

Linktree is very user friendly. They have a support team that answers your questions quickly and efficiently. I am enjoying learning this system to support my small business.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

The response to my request for help was…they made my day happier, made me smile.

The response to my request for help was super fast. I was on the chat and had many answers already that were very helpful. When I reached a point that they couldn"t help me anymore, they said someone would contact me (I had given up), but the did reach for me very fast!!! all staf was very polite and helpful and I solved the problem by myself just trying again... they made my day happier, made me smile. Kind people, hard to find!

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

The key strength lies in the simplicity.

I think the key strength here lies in its straightforward simplicity, both for visitors and administrators. Hopefully the price will stay stable, especially since it’s already at the upper end of the range. But if you want something high-quality, you have to be willing to pay for it. I like it...

June 9, 2026
Unprompted review
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Rated 2 out of 5 stars

Why I am suddenly signed up to pro when…

Why I am suddenly signed up to pro when I never activated it? I got an email saying my free trial was ending soon. I don't have any recollection of signing up.
I can't find any option in the settings to cancel it. It only gives options to upgrade. I am following all the steps.
Please advise. I just want to cancel

June 6, 2026
Unprompted review
Rated 1 out of 5 stars

Linktree just shot themselves in the foot with AI

Linktree is an amazing website. Easy to use, simple design, even the free version was stylish and easy to set up.

However since they just announced that they will start using AI in July 2026, I will delete my account and use something else. I will not stand idly by when another website force ai down my throat, or use ai to steal my text or visual content in any shape or form.

Good riddance.

June 5, 2026
Unprompted review
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Rated 5 out of 5 stars

Perfect tool for clean personal brand

Absolute 5 stars for Linktree. The platform is super intuitive, allowing me to organize and structure my links exactly the way I want them. It loads fast, looks incredibly professional on mobile, and makes updating my bio links completely effortless. It’s an essential tool for anyone looking to streamline their online presence. The service and people are also amazing.

May 31, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended for boutique

You have to upgrade to a paid plan to unlock the best custom font and layout styling options, but Linktree is an exceptional traffic routing tool. It serves as the perfect digital window display for our Instagram bio, letting us guide our clientele straight to new lookbooks and seasonal arrivals from a single landing page. It keeps our brand visual alignment spotless and saves our team hours of updating individual bio URLs.

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer support from Ydelle

I had an issue with my subscription and honestly expected it to take days to resolve. Instead, the support team responded quickly, communicated clearly, and helped me through the entire process step by step.

A special thank you to Ydelle, who went above and beyond to help me switch plans, process the refund, and make sure everything was resolved correctly. The support was not only professional but also genuinely friendly and human.

One of the best customer support experiences I’ve had in a long time.

⭐⭐⭐⭐⭐

May 29, 2026
Unprompted review
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Rated 5 out of 5 stars

Charge reversed

Joann from LinkTree was so helpful in reversing a subscription charge that I didn’t notice was in US Dollars.
I’m so grateful.
Thank you from South Africa

May 27, 2026
Unprompted review

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