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2.7
75 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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So I contacted the support first to ask if a specific model is in stock. They picked up instantly and were really friendly.
I ordered the Glasses (which was also a really good price in comparison to others) and in 5 days it arrived with presscription lenses.
Everything from first contact to arrival perfect - so thanks
HORRIBLE EXPERIENCE and horrible customer service!!
After taking time to complete and pay for my order, one WEEK later i got an email from Susanna who is either an intern or a robot. She told me bluntly without explanation or apology that i would have transfer €30 more to them for my glasses. When i called her out for being rude, she basically refused to apologise for the companies failures. Also I am pretty sure what they are doing is illegal. These people are a SCAM. Avoid them at all costs please.
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