DISAPPOINTED....I’ve spent not far off
DISAPPOINTED....I’ve spent not far off £1000 on little green paint recently for a house renovation, after talking to a little greene customer rep for choice of product advice & suitability, i felt happy to proceed with purchase. I bought locally then from one of their suppliers.
Despite using a long established professional decorator & following procedures prepping walls, mist cost, proper equipment etc I have mud cracking all over the walls it was used on.
Little green say temp too cold or coats not dried properly. I dispute this as weather wasn't even cold enough for heating to go on & the walls were 100% dry between each coat, as a coat was applied one day then work on other rooms in house done before another coat was added, coats weren't done on same day even on same wall. I do still have to provide batch numbers but doubt a refund will occur nor compensation to repay decorator to re paint, thats besides the mess of sanding down! I will update &/or add to my review with outcome.
I’m Extremely disappointed. Ive used little greene off & on for over a decade & spent ALOT of money on their products to date, as i move frequently & have done up numerous properties.
Im now in a position of decorating a whole house again but as no refund nor compensation to rectify cracking issue nor guarantee won’t happen again has been offered, I felt my hand has been forced to go elsewhere for this full house decoration.
Granted this purchase will only be around 150 litres & not effect Little green as a company (but could their supplier) who knows. I'm not prepared to risk this cracking effect again, as reasons given by LG for it don't tally with what happened. So i’ve cut my losses so to speak & have put the other unopened tins in the garage & re-purchased another companies paint, a zero VOC this time which has performed very well.
This last lot of LG paint was no good. The decorator whose been painting for decades & has never had cracked paint before even said it wasn’t great paint & he wouldn’t want to use it again.
Im now left with 4x5litres of little green paint that I'm not prepared to risk using. At nearly £80 a tin thats alot of money wasted!
To note the other paint i purchased to do the other rooms has not mud cracked & was used on the same type of skimmed walls, in the similar temperature possibly a degree or 2 cooler, by the same well respected decorator, with less drying times allowed between coats. Looks great!
While i know drying time & temp can effect paint finish this is extremely unlikely in my situation for reasons previously stated.
Whether i risk trying LG paint again Will depend on how little green responds once they receive batch numbers but to date they are blaming temperature & drying times BOTH of which where more than
adequate. If the decorator was a cowboy or him or myself a novice to decorating maybe i’d buy the drying times but i was there & know over 24 hours was between each coat & was definitely dry.
Be fore warned. Would hate for others to have this problem too & waste ££££.
Instead of moving in before Christmas i’m now forced to wait till decorator has got a spare slot (he's in demand due to reputation & is booked up most of the year) to sand back walls & re paint. Sooo frustrating!
December 15, 2019
Unprompted review