Log house delivered and built last week. The work ethic and craftsmanship was first class. Roland and his crew did I superb job. The process from ordering in Cumbernauld was straightforward and ea... See more
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Absolutely stunning service from A to Z. Great customer service with really helpful staff. Cabin arrived in time with builders crew. Absolutely fantastic guys. Got the job done in few days. Brilliant... See more
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I tried to understand their useless website , unable to have search questions answered. If the website is so poor then I expect the finished product to be poor. I am a serious tiny home buyer .
Company replied
From the first phone call to the completed installation, everything went smoothly. The team were friendly, knowledgeable, and always willing to help. We are delighted with the finished cabin and would... See more
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Company details
Written by the company
Loghouse is the UK's only one-stop premium timber building specialist — offering three distinct construction types under one roof: traditional Log Cabins, Modern Hybrids with a striking steel-finish exterior, and Structural Insulated Panels (SIP) for the highest energy efficiency available in a garden building. Unlike any other supplier in the UK, we don't just deliver a structure and walk away. Every Loghouse build comes with our complete package — fitted kitchens, bathrooms, solar panels through our LIME energy partnership, EV smart radiators, full electrics, laminate flooring, and professional paint finishes. One company. One invoice. One warranty. Our cabins are built from 45mm premium Baltic timber — nearly double the industry standard — fitted with German Schuko uPVC windows, and backed by a 10-year warranty on fully insulated builds. We own our factory in Europe, which means you pay factory-direct prices with no middleman markup, and we include foundation work, assembly, and installation as standard. Whether you're creating a home office, a holiday let, a residential annexe, a garden gym, a wellness retreat, or a glamping pod — we design, build, deliver, and fully finish your space from the ground up. Visit us at one of our two UK showrooms — Glasgow (Cumbernauld) and Rugby — where you can walk through full-size display cabins, see real finishes, and talk to our team in person. No pressure. No renders. Just the real thing.
Contact info
Virginia House, 62 Virginia Street, G1 1TX, Glasgow, United Kingdom
- 03309127867
- sales@loghouse.co,uk
- www.loghouse.co.uk
4.3
Excellent
20 reviews
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Replied to 100% of negative reviews
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Superb
Log house delivered and built last week. The work ethic and craftsmanship was first class. Roland and his crew did I superb job. The process from ordering in Cumbernauld was straightforward and easy to get the exact size and spec with excellent aftercare advice from the sales advisor. We waited just over 8 weeks from ordering and a few messages back and forth kept us informed re delivery and installation dates. Highly recommend this company. In my opinion you get a superior quality log house and a very competitive price with this company.
August 3, 2026
Unprompted review
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Useless website with no inkling of professionalism.…
I tried to understand their useless website , unable to have search questions answered. If the website is so poor then I expect the finished product to be poor. I am a serious tiny home buyer .
July 21, 2026
Unprompted review
Reply from Loghouse
Thank you for your feedback, and we're genuinely sorry your experience with our website fell short. You're right to expect better.
Our website is currently under construction as we roll out a major upgrade, and some sections and search functions aren't yet working as they should. That's on us, and we appreciate you flagging it.
We'd really like to understand exactly what wasn't working for you — please contact David directly at david@loghouse.co.uk. Your experience matters to us, and in return we promise to look after you properly.
One thing we'd genuinely encourage: our buildings are best experienced in person. We'd love to welcome you to our Rugby (Blooms Garden Centre) or Glasgow (Caulders, Cumbernauld) showroom, where you can walk through full-size display homes and get every question answered face to face by our team. For a serious tiny home buyer, seeing the build quality first-hand may well change your mind.
We hope to hear from you, and to turn this experience around.
— The Loghouse Team
We were looking for a cabin and we…
We were looking for a cabin and we looked at many options online and we did not see anything that suited our needs, We saw Loghouse had a showroom in Cumbernauld and we went on a visit, we met Graham and he showed us some options, was great to actually get a feel for the cabin in size and design, After some discussion we tailored our cabin in colour and design, we now have the cabin in our garden and we are absolutely delighted with the finished article, I have recommended Loghouse to friends as ee had a great experience with Graham
May 8, 2026
Unprompted review
Reply from Loghouse
Thank you so much for this wonderful review — it genuinely made our day.
Your journey is exactly why we invest in our showrooms: photos online can only tell you so much, but walking through a cabin, feeling the space and the build quality — that's when it all makes sense. We're delighted the Cumbernauld visit helped you find exactly what suited your needs.
Graham will be thrilled to hear this — we'll make sure he sees your kind words. Tailoring the colour and design to make it truly yours is what we love doing most, and knowing you're absolutely delighted with the finished cabin in your garden is the best result we could ask for.
Thank you also for recommending us to your friends — there's no bigger compliment. If you or they ever need anything, the Cumbernauld team is always here.
Enjoy your new cabin!
— The Loghouse Team
I am absolutely delighted with my new…
I am absolutely delighted with my new garden room from Loghouse and would highly recommend them.
A special thank you to Roland and his team, whose workmanship was of an exceptionally high standard. They took immense pride in everything they did, worked efficiently, and kept the site spotlessly clean and tidy throughout the build. Roland communicated with me regularly, making sure I was happy with every aspect of the project, which made the whole experience feel personal and reassuring.
I'd also like to thank Graham Scott at the Glasgow showroom. He was outstanding from start to finish, always happy to answer any questions I had and nothing was ever too much trouble. He was professional, knowledgeable, and genuinely cared that I was happy, making me feel like a valued customer throughout the process.
From the excellent customer service to the quality of the finished garden room, the whole experience exceeded my expectations. Thank you to everyone at Loghouse for a fantastic job.
July 19, 2026
Unprompted review
Reply from Loghouse
Thank you for taking the time to write such a detailed and generous review — this is truly wonderful to read.
Roland and his team will be delighted to hear your words. The pride they take in their workmanship, the clean site, the regular communication — that's exactly the standard we ask of every installation, and it means a great deal to have it recognised so warmly by a customer.
And Graham Scott at our Glasgow showroom — we couldn't agree more. Making every customer feel valued from the first question to the finished build is exactly what he does best, and we'll make sure both he and Roland see this review personally.
Hearing that the whole experience exceeded your expectations — from showroom to finished garden room — is the highest praise we could hope for. Thank you for recommending us, and enjoy every moment in your new space.
If you ever need anything at all, you know where we are.
— The Loghouse Team
Type D one bedroom log cabin
Purchased a one bedroom log cabin last year. So this review is a little late!
Very happy with the product service and price. Graham was a delight to deal with and Tam and Tony the installers were brilliant too. That’s nearly a year and still very happy either way our purchase.
Our one bedroom log cabin log cabin was bought to host a beauty salon to take it away from using a room in the house. As soon as we saw it we said yes. That’s what we need. Ordered speedily and as promised it turned up in around 8 weeks for install in Oct 25. Took a week to build and the installers couldn’t have been more helpful.
Graham came afterwards to check everything ok and did a short promo video with us as it was being used for a business.
Someone just down the road contacted us and came to see ours. And they bought from Log house too.
Are we happy. Yes. Would we buy again. Yes
August 16, 2025
Unprompted review
Reply from Loghouse
A year on and still delighted — reviews like this are worth the wait, thank you!
What a brilliant story too. A one-bedroom cabin transformed into a working beauty salon, freeing up your home — that's exactly the kind of smart use of space we love seeing. And delivered in around 8 weeks and built in a week, just as promised — that's the standard we hold ourselves to.
Graham, Tam and Tony will all be thrilled to hear this. Graham coming back afterwards to check everything was right — and even filming a promo with you for your business — is exactly the care we want every customer to experience, long after the sale.
And the best part: your neighbour seeing your cabin and buying one too. There's no better proof of a product than that — thank you for being our best advert on the street!
Wishing you and the salon continued success. If you ever need anything, you know where we are.
— The Loghouse Team
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Great company very straight forward to…
Great company very straight forward to order, delivery was quick and the build was just under a week for a 7x5 the guys who built it were very friendly and done a great job. Very pleased.
March 2, 2026
Reply from Loghouse
Thank you for the great review — this is exactly what we aim for: straightforward ordering, quick delivery, and a quality build with no fuss.
A 7x5 up in under a week is our install teams doing what they do best — and we'll make sure the guys hear your kind words about their work and friendliness.
Enjoy your new cabin, and if you ever need anything, we're always here.
— The Loghouse Team
Great design and a quality build
Great design and a quality build, Mr Whyte was efficient, pleasant and professional and guided us through the process faultless.many thanks.
July 13, 2026
Unprompted review
Reply from Loghouse
Thank you for the kind review — "faultless" is a word we'll happily take!
David Whyte will be delighted to hear this. Guiding customers through the process with efficiency and care is exactly what he does best, and we'll make sure he sees your words personally.
Enjoy your new building, and many thanks from all of us at Loghouse.
— The Loghouse Team
Great quality shed and expert service
Great quality shed and expert service. Now I can finally have my corner in the garden away from the kids.
July 11, 2026
Unprompted review
Reply from Loghouse
Thank you for the great review — and congratulations on officially securing your corner of the garden! Everyone deserves their own space, and we're delighted we could build yours.
Enjoy the peace and quiet — and if the kids ever find the key, you know where we are for a second one.
— The Loghouse Team
Very happy with the service received…
Very happy with the service received very professional and friendly service log cabin are made to our specifications and very please with the outcome never had no hassle during the process quick and simple would buy from these again in the future thankyou
July 6, 2026
Unprompted review
Reply from Loghouse
Thank you for the lovely review — "no hassle, quick and simple" is exactly how buying a cabin should feel, and we're delighted that was your experience.
Building to your exact specifications and getting it right is what we do best — and knowing you'd buy from us again is the best compliment there is.
Enjoy your new cabin, and thank you from all of us at Loghouse.
— The Loghouse Team
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Brilliant experience
From the first phone call to the completed installation, everything went smoothly. The team were friendly, knowledgeable, and always willing to help. We are delighted with the finished cabin and would happily recommend Loghouse UK to family and friends.
July 4, 2026
Unprompted review
Reply from Loghouse
Thank you for the brilliant review — smooth from first phone call to finished installation is exactly the experience we want every customer to have.
We'll pass your kind words on to the whole team — and thank you especially for recommending us to family and friends. There's no greater compliment.
Enjoy your new cabin!
— The Loghouse Team
After looking at several companies
After looking at several companies, I’m so glad I chose Loghouse Scotland. The quality of the cabin has exceeded my expectations, and the level of customer service was exceptional from day one.
Everyone I dealt with was knowledgeable, approachable, and genuinely cared about making sure everything went smoothly. The installation team worked incredibly hard and left the site clean and tidy once the build was complete.
It’s refreshing to deal with a company that does exactly what they say they will. I wouldn’t hesitate to use Loghouse Scotland again in the future, and I’ve already recommended them to family and friends.
July 3, 2026
Unprompted review
Reply from Loghouse
Thank you for this outstanding review — and for choosing us after comparing several companies. We know how much research goes into a purchase like this, so being your final choice means a great deal.
"A company that does exactly what they say they will" — honestly, that's the reputation we work hardest for. Quality that exceeds expectations, service that genuinely cares, and a clean, tidy site at the end of every build: we'll make sure both the showroom and installation teams hear your words.
Thank you for recommending us to family and friends — and whenever you're ready for a future project, Loghouse Scotland will be right here.
Enjoy your new cabin!
— The Loghouse Team
The build quality is great and everyone…
The build quality is great and everyone is extremely friendly, would totally recommend to whoever is interested.
July 10, 2026
Unprompted review
Reply from Loghouse
Thank you very much for your kind words and your recommendation.
We're delighted to hear you're happy with the build quality and that our team made such a positive impression. We work hard to deliver not only a quality building but also a great experience from start to finish.
We really appreciate your support and hope you enjoy your Loghouse for many years to come.
all the guys were so friendly and fast service!
all the guys were so friendly , I arrived and there was a pleasant atmosphere. I would certainly recommend it for everyone ,it was so lovely , my daughter was so amazed and they were building a gym room which is brilliant!and the Team was impeccable , many thanks guys .
July 10, 2026
Unprompted review
Reply from Loghouse
Thank you so much for your wonderful review.
It was a pleasure welcoming you and your daughter to our showroom. We're delighted you enjoyed the atmosphere and that our team made you feel so welcome.
The gym room is an exciting addition, and we're glad you had the chance to see it taking shape. We'll be sure to pass your kind words on to the whole team—they'll really appreciate them.
Thank you for your recommendation, and we hope to see you again soon.
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Absolutely stunning service from A to…
Absolutely stunning service from A to Z. Great customer service with really helpful staff. Cabin arrived in time with builders crew. Absolutely fantastic guys. Got the job done in few days. Brilliant cabin. Can’t recommend them enough. No issues at all.
April 22, 2026
Unprompted review
Reply from Loghouse
Thank you so much for your wonderful review.
We're delighted to hear that everything went smoothly from start to finish and that you were happy with both our customer service and installation team. Our crews take great pride in their work, and it's fantastic to know they delivered a service that exceeded your expectations.
We truly appreciate your recommendation and your trust in Loghouse. We hope you enjoy your new cabin for many years to come, and if there's ever anything we can help with in the future, we're always here.
Reply from Loghouse
Thank you ! We truly appreciate your recommendation and your trust in Loghouse. We hope you enjoy your new cabin for many years to come, and if there's ever anything we can help with in the future, we're always here.
I ordered a 3 bed cabin
I ordered a 3 bed cabin. Great communication and transparency, answered all my questions and put my mind at ease. Great work effort to get my cabin exactly how I imagined. The build team were so professional and fast, I had no worries about them. My wife is happy so everyone is happy.
June 26, 2026
Unprompted review
Reply from Loghouse
Thank you for your fantastic review.
We're delighted to hear that your experience was a positive one from the very beginning. Clear communication and transparency are incredibly important to us, so it's great to know we were able to answer your questions and give you confidence throughout the project.
We're also pleased that our installation team delivered the standard of workmanship you expected and brought your vision to life.
And we couldn't agree more—when your wife is happy, everyone is happy! We hope your new three-bedroom cabin brings you and your family many years of enjoyment.
Thank you for choosing Loghouse and for your recommendation.
An excellent company that always offers…
An excellent company that always offers the best possible solution for customers.
Special thanks to the Building Coordinator for the great communication and lads who works greatly.
July 9, 2026
Unprompted review
Reply from Loghouse
Thank you very much for your wonderful review.
We're delighted to hear that you felt supported throughout your project and that our team was able to find the best solution for your needs.
A special thank you for recognising our Building Coordinator and installation team. We'll be sure to pass your kind words on to them—they'll be delighted to know their hard work and communication made such a positive difference.
We truly appreciate your support and thank you for choosing Loghouse.
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Good experience
Bought a fully insulated cabin from Loghouse in Cumbernauld. Good experience from sales right through to delivery, installation and clear up. Cabin looks great. Communication good. Would recommend.
June 17, 2026
Unprompted review
Reply from Loghouse
Thank you for your great review.
We're delighted to hear that you had a positive experience from your initial enquiry through to delivery, installation and the final clean-up. It's fantastic to know you're pleased with your fully insulated cabin and that our team kept you well informed throughout the process.
Thank you for your recommendation and for choosing Loghouse. We hope you enjoy your new cabin for many years to come.
Terrible experience.
Lack of communication is a major problem for this company's Glasgow branch.
5 months from starting installing to it being finished is nowhere near what we were sold.
Installing lesser spec windows and doors which are clearly stated in their catalogue as "this is what our competitors do".
All nice and pleasant when looking at their products, but once you pay, you're ignored and not treated as a customer.
Delivered the kit, and within 5 minutes, they are on the phone demanding the balance.
There was so much wrong with our dealings with this company, we'll not recommend them to anyone.
Our complaints eventually went to the owner in Ireland, which I had to initiate as Glasgow branch kept saying "it's out of their hands", who, after a few messages back and forth we were lead to believe the Glasgow branch would get it sorted. Alas, we were wrong as they dragged their heels and took another 2 months to get the windows that were advertised. Yet, still no update or replies from my emails/messages asking for an update.
The overall dealings with the Glasgow branch are not good, but this is down to Eddie, their so called "customer care manager". We think they'll need to get a person that actually does care.
Who, incidentally, thought he could give us a meal voucher and all would be ok.
So, our opinion is a very honest review on our experience with this company.
We would not recommend them to anyone.
If we could give this a minus star rating, we would.
May 16, 2026
Unprompted review
Reply from Loghouse
Thank you for taking the time to leave your review.
First of all, we sincerely apologise for the frustration you experienced. We fully accept that the delays and communication during parts of your project did not meet the standard we aim to deliver.
However, we do feel it is important to provide some additional context for anyone reading this review.
A project of this size involves several independent manufacturers and suppliers. The timber structure, windows, doors, roofing materials and many other components are produced by different specialist companies. Occasionally issues arise within that supply chain, as they do across the construction industry, and unfortunately your project was affected by this.
Despite this, we did not walk away from the project. We supplied the correct upgraded windows, completed the outstanding works and, as a gesture of goodwill, provided you with a complimentary gift voucher, even though we were under no obligation to do so. We simply wanted to acknowledge the inconvenience and do the right thing.
We are disappointed that the final rating reflects the journey rather than the finished product. We would kindly ask you to upload photographs of your completed cabin to this review so people can judge the quality of the final build for themselves. We are genuinely proud of the finished result.
If you believe our customer service deserved criticism, we respect your opinion. However, we feel that should be considered separately from the quality of the building itself, which was ultimately delivered to the specification agreed and finished to the standard expected of a Loghouse product.
We are constantly improving our processes and have already made changes following your project to improve communication and project management.
Once again, we apologise for the experience you had. We appreciate your feedback and genuinely wish you many years of enjoyment from your new Loghouse building.
Great experience from start to finish
I don't usually leave reviews but felt I had to for the Loghouse team. We’ve been wanting a garden room for years but kept putting it off because of the hassle of finding a decent builder. Glad we went with these guys in the end.
The communication was spot on, no chasing them up for dates, they just kept us in the loop the whole time. When the build day actually came, the team just got on with it and left everything tidy, which I really appreciated. The cabin itself is lovely, smells amazing (that fresh wood smell!) and feels really sturdy. It’s actually warmer than our conservatory! If you're looking for a stress-free way to add a bit of extra space, I’d highly recommend them
April 13, 2026
Unprompted review
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