Looking4.com - Airport Parking Reviews 

Extremely Disappointing Experience – Would Not Recommend Looking4.com

I would strongly advise anyone considering booking airport parking through Looking4.com to think twice.

I booked airport parking for Stansted Airport on 17 August 2026 and paid approximately £142.02 in full. However, on the day I was due to travel, I discovered that I could not locate my booking confirmation email.

I went onto the Looking4.com website and tried to resend my confirmation through the "Manage Your Booking" section. Unfortunately, instead of receiving my confirmation, I was faced with an error message stating: "There was an error trying to send the email."

This left me in an extremely stressful situation, with no booking confirmation, booking reference or details that I needed to access the parking service I had already paid for.

What made matters worse was the lack of immediate customer support. It was out of hours, and I could not find a telephone number for urgent assistance. The only apparent option was to send an email, with a response time of up to 48 hours. I had a flight to catch and simply could not afford to wait. As a result, I had no choice but to book alternative airport parking with another company, incurring additional costs.

When Looking4.com eventually responded a day or two later, their response was extremely disappointing. They simply stated that the confirmation had been sent to the correct email address and explained that they operate as a comparison website and booking agent. However, they failed to provide the booking reference or the essential booking details I needed.

I find it unacceptable that a customer can pay for a service in full but be left unable to use it because of a problem with the booking confirmation system and a lack of accessible customer support.

I have since disputed the matter and requested a full refund of my original payment, along with reimbursement of the additional costs I incurred booking alternative parking. I do not believe I should be financially disadvantaged because of a service that I was unable to access.

Overall, this has been an extremely frustrating and disappointing experience. The lack of support when it mattered most and the inadequate response afterwards have completely undermined my confidence in this company.

I certainly would not use Looking4.com again, and based on my experience, I would urge others to consider alternative parking providers.

A paid service should be accessible when customers need it, and customer support should be available when things go wrong – particularly when someone is travelling and has a flight to catch.

Avoid – A quarter of a tank of fuel stolen
I booked through Looking4Parking. I filled my car right up before heading to the airport. The 65-mile drive to Birmingham should have used less than a quarter of a tank, but when I picked my car up from this company, it was already down to half a tank. An entire quarter of a tank of fuel vanished while it was in their care. They have clearly been driving my car around or leaving the engine running. This is exactly why they are cheap—they make up the low price by rinsing your fuel. I wish I’d taken a picture of my fuel gauge as well as my odometer before handing over the keys. Complete joke. Avoid them.

I needed help with a matter and they were more then happy to help. I always use this page when booking a car park for travel

Really had a bad experience. I had to wait at Heathrow terminal 4 for nearly an hour in the extreme cold and rainy weather. I called them straigut away after landing. Then they stipped answering phone. I was standing in miserable cold. Its completely unacceptable.I wjll not recommend this service to anyone

Unable to cancel a booking on line, which was frustrating. However on emailing the company they acted very quickly and the refund was processed straight away. Excellent.

We have booked maple parking through looking4.com before, when flying from Birmingham. the process is straight forward and drop off and pickup smooth. Recently we did have to cancel a booking for January, it's was an easy process with via email to looking4. com and we got offered a full refund quickly. Recommend

Really great experience with Official Meet & Greet at East Midlands Airport! The parking was right next to the terminal, the instructions were easy to follow and it was great value for money. Communication was excellent and the customer service was brilliant with looking4.com. Would definitely recommend and use again!

They solved my problem really efficiently.

I contacted Looking4Parking for a refund of a booking made by my husband who had sadly passed sway. The team were very helpful, responded promptly and organised a refund.

Very helpful. Quick response to my question. Clarified some outstanding issues immediately.
Very impressive

Super fast response to their enquiry form (within about 30 mins)! I needed to change the car registration but was too late and they gave very helpful advice on what to do on arrival. Calmed down one very stressed person!

I really appreciate Looking 4 parking customer service. I put the wrong dates on my booking and contacted them and I received very helpful emails back which fixed my problem without any trouble. Thankyou

We left our vehicle with 140 miles left on charge they returned it with 84 miles we nearly got home with q0% battery left

Helpful and responsive staff.

Quick response with detailed explanation and all important information. Thank you!

Unfortunately my email address was incorrect and I didn’t receive my confirmation email.
I emailed the company and within 24hrs they sent me the confirmation email after I sent them the correct information.
Top marks

I sent an email as I had to cancel my car parking for my holiday as I had to cancel my holiday due to ill health I received an email straight away explaining I would get a total refund ASAP. Great service as I do not want any hassle at this time .

Please be careful!!!! This is a scam! This company took from me a payment for a parking at the airport in Italy when I arrived at place with two small childrem there was no booking for me even if they were insuring me that reservation is active and correct. My bank account was charged an money send to looking4parking, my bank has confirmed it but couldn't stop the fraud.

We have always used looking. Com for our parking needs as they always provide Great service and fast responses to any queries. The booking process is easy as well. We will definitely use them again.