Lootbar Reviews 

49,868
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 15,446 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent service, noting that transactions are smooth, fast, and secure from start to finish, often receiving their purchases immediately. Many people appreciate the user-friendly website and the ease of finding and purchasing various products, including game keys, in-game currencies, and subscriptions. Reviewers frequently mention the competitive and reasonable prices, often finding them to be the best value and significantly cheaper compared to other online options or official stores. There is no significant recurring minority sentiment among customers regarding their experience with the company.

What people talk about most

Service

Customers consistently note positive experiences with service, frequently highlighting its speed,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of use and efficiency... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting the great and... See more

Product

Users describe positive interactions with the product, often highlighting its speed and affordability for... See more

Website

Reviewers mention positive feedback about the website, highlighting its safety, speed, and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

VERY QUICK(ONLY 30 MINUTES) EASY PAYMENT, THIS APP IS ESPECIALLY USEFUL FOR P5X PLAYERS FROM UNSUPPORTED REGION(SHOUTOUT TO VIETNAMESE PLAYERS) WHO WANT TO SUPPORT THE DEVS. PERSONALLY I SPENT 5 BUC... See more

Company replied

Rated 5 out of 5 stars

Since I found LootBar I haveno idea how many packs for the game I bought, I know I'm VIP3 and maybe last month first bought something. They're awesome, fast, support is always there, if thing you boug... See more

Company replied

Rated 5 out of 5 stars

Definitely feels weird, but it does work and the webpage does not save your credentials so you have to relog each time to redeem your purchase. You buy, it'll emulate your login so make sure you know... See more

Company replied

Rated 5 out of 5 stars

As far as I’ve been using lootbar there hasn’t been a single problem. Points system is nice and I’ve been saving myself a few dollars here and there. Some accasional 8% coupons are also a nice additio... See more

Company replied


Company details

About Lootbar

Written by the company

LootBar.com— Pay Less. Play More.

🎮 A secure and budget-friendly game store, trusted by millions of players worldwide.

Triumph in Numbers📈

🎯 More than 1 Million Users

👾 300+ Supported Games

💯 4.9/5.0 Trustpilot Rating


Why Choose LootBar?

 · 100% SAFE

All transactions are processed through official channels with secure SSL encryption for worry-free, 100% safe purchases.

 · REFUND GUARANTEED

If your purchase cannot be delivered or used after delivery, we guarantee a full refund.

 · PRICE-MATCH PROMISE

Save approximately 15–30% compared to in-game prices — same items, less money spent!

 · LOVED BY PLAYERS

Rated 4.9/5.0 on Trustpilot and 5.0/5.0 from our website reviews — most users return for their next purchase!

 · 24/7 SUPPORT

Our customer support team is online 24/7 to assist you with any questions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

50K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.8

All reviews

(49,868)

25,612 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
support

Rated 4 out of 5 stars

Support is answering question within…

Support is answering question within Minutes and always helpful.
Delivery time was 8 hours for 1.5M coins

March 3, 2026
Lootbar logo

Reply from Lootbar

Dear User,
Thank you so much for your wonderful feedback! We’re glad to hear that our support responded quickly and was always helpful, and that your delivery of 1.5M coins was completed smoothly. Your satisfaction motivates us to continue providing fast, reliable, and supportive service.
We look forward to serving you again soon!

Rated 5 out of 5 stars

Excelent customer support

Was having problems with the account and they help me very efficient 5 stars

March 3, 2026
Lootbar logo

Reply from Lootbar

Dear User,
Thank you so much for your wonderful feedback! We’re glad to hear that we were able to assist you efficiently with your account issues. Your satisfaction means a lot to us and motivates us to continue providing excellent service.
We truly appreciate your 5-star rating and look forward to serving you again!

Rated 5 out of 5 stars

Good experience

I’ve bought twice and gotten it instantly each time and support was pretty helpful

March 2, 2026
Lootbar logo

Reply from Lootbar

Dear User,
Thank you so much for your wonderful feedback! We’re glad to hear that your purchases were delivered instantly both times and that our support was helpful. Your satisfaction motivates us to keep providing fast, reliable, and supportive service.
We look forward to serving you again soon!

Rated 5 out of 5 stars

I love Lootbar!

I love Lootbar!
They support most of my games and the price is almost half of what is on the game website. The redeeming process is also very nice because you can still avail in game promos unlike other top up sites.

February 19, 2026
Lootbar logo

Reply from Lootbar

Dear User,
Your kind words mean a lot to us! We strive to provide excellent service and are thrilled that you're satisfied with our offerings. If you have any further questions or need assistance, please don't hesitate to reach out.Thank you for choosing LootBar!

Rated 5 out of 5 stars

Smooth experiences, about 6x. Never an issue.

I’ve had a consistently smooth experience with LootBar.gg, especially when it comes to pricing and speed. Their prices are often noticeably lower than the official game platforms, which makes picking up in game currency or content feel like a smart win instead of a splurge. Delivery has been almost instant every time, with no complications, no confusing steps, and no need to contact customer support. It’s straightforward, efficient, and does exactly what it promises, which is honestly all you can ask for when you just want to jump back into your game without delay.

December 11, 2025
Lootbar logo

Reply from Lootbar

Dear User,
Your kind words mean a lot to us! We strive to provide excellent service and are thrilled that you're satisfied with our offerings. If you have any further questions or need assistance, please don't hesitate to reach out.Thank you for choosing LootBar!

Rated 5 out of 5 stars

Good

Good, support wery good

February 27, 2026
Lootbar logo

Reply from Lootbar

Thank you for your positive feedback! We're delighted to hear that you had a great experience with us. Your satisfaction is our priority, and we look forward to serving you again soon.

Rated 5 out of 5 stars

The is the best

The is the best. Fast and more cheaper. I would advice everyone the support lootbar.gg.

February 26, 2026
Unprompted review
Lootbar logo

Reply from Lootbar

Thank you for your positive feedback! We're delighted to hear that you had a great experience with us. Your satisfaction is our priority, and we look forward to serving you again soon.

Rated 5 out of 5 stars

it's safe and pretty fast delivery

kind support and way cheaper than other websites

February 26, 2026
Lootbar logo

Reply from Lootbar

We appreciate your feedback and are pleased that you found our platform easy to use. Our team works hard to ensure a seamless experience for all our users. Thank you for choosing LootBar!

Rated 5 out of 5 stars

Very fast. Thanks for not wasting my time

There are always real people to assist, so one time a transaction was being held up in the system i could easily reach out to support and make sure everything's alright. 4 out of 5 times its very quick, near instant. Good shit.

February 24, 2026
Lootbar logo

Reply from Lootbar

Dear User,
Thank you for your wonderful support! We look forward to serving you again and providing even better service next time.

Rated 1 out of 5 stars

LootBar keeps refunded money and refuses to return it to the customer

I used LootBar.gg to top up my account in MapleStory: Idle RPG and spent a significant amount of money through their platform.

Recently, the game publisher officially admitted to probability manipulation and announced a full refund program for affected users. These refunds are processed as store cancellations, meaning the money is returned to the original merchant — in this case, LootBar.

I contacted LootBar support multiple times and clearly explained the situation. Even though they will receive the refunded funds from the publisher, they refused to return the money to me or even credit it to my LootBar balance. They simply repeated that their policy considers all completed orders final and non-refundable, without addressing the fact that they are receiving the refunded funds.

This creates a situation where LootBar keeps money that is no longer tied to any valid service, since the in-game items are invalidated and the account is banned as part of the refund process.

I understand platform policies, but in this exceptional case — where the publisher itself issues refunds due to admitted misconduct — refusing to return the refunded money to the original customer is deeply concerning.

I recommend that anyone considering using LootBar be aware of this risk, especially when large amounts of money are involved.

Respone to Lootbar :
My concern is not about applying the game’s refund policy to LootBar. The concern is that once the publisher returns the funds to you, the service is invalidated (the in-game items are removed and the account is banned), yet the refunded money is not returned to the original customer.

In this case, LootBar is not bearing a loss. The refunded amount is being retained despite the underlying transaction being reversed by the publisher.

I believe customers deserve transparency regarding how refunded funds received from the publisher are handled in such exceptional circumstances.

February 21, 2026
Unprompted review
Lootbar logo

Reply from Lootbar

Dear User,

Thank you for your review.

For your reference, the in-game refund policy applies only to purchases made directly within the game. As we operate as a third-party top-up service provider, these transactions are not subject to the game’s refund policy. All orders and refund matters are processed in accordance with our platform’s terms and user agreement. We appreciate your understanding.

If you need any further assistance or have additional questions, please feel free to contact our 24/7 customer support team. We are always ready to assist you.

Rated 5 out of 5 stars

Good discounts service with big sales…

Good discounts service with big sales for many games also the support team is very collaborative

February 20, 2026
Lootbar logo

Reply from Lootbar

Dear user

Your wonderful review made our day! We're glad to know our service was quick, easy, and safe for you. We are committed to making every transaction smooth and satisfactory.

Enjoy your game, and we look forward to your next visit Lootbar.gg!

Rated 5 out of 5 stars
Lootbar logo

Reply from Lootbar

Dear User, We're thrilled to hear that you had a positive experience with our service! Your feedback encourages us to maintain our high standards. If there's anything else we can do for you, please let us know.

Rated 1 out of 5 stars

Extremely unhelpful Support team

Extremely unhelpful Support team, a lot of their promotions don't get honored, they always have an excuse, they always make up new "rules" on the spot to avoid honoring their promotions, they will always give you the generic "You need to increase your VIP lvl for that" but they never mention it on the promotion, and never state it on their website.

February 13, 2026
Lootbar logo

Reply from Lootbar

Dear User,

We’re very sorry to hear about your experience and sincerely apologize for the frustration this has caused. This is certainly not the level of service or clarity we aim to provide.

We understand your concerns regarding promotion eligibility, communication, and VIP-level requirements. Your feedback highlights important areas where we need to improve, especially in terms of transparency, consistency, and how promotional rules are communicated. We take this very seriously and have shared your comments with our relevant teams for further review and improvement.

We truly appreciate you taking the time to share your experience. If you’re willing, we would welcome the opportunity to better understand your specific case and see how we can assist. Please feel free to reach out to us directly with more details.

Thank you for your honest feedback, it helps us improve.

Rated 5 out of 5 stars

Valorant point

I would like to leave a very positive review about the live chat customer support of **LootBar**. The team was extremely responsive, professional, and clear in their answers.

I had a few questions before making my purchase, and the support agent replied almost instantly with detailed and reassuring explanations. They were patient, knowledgeable, and genuinely helpful throughout the conversation.

It’s really reassuring to have such a fast and efficient chat service when you need assistance. Overall, a smooth and pleasant experience. Highly recommended! 👍

February 17, 2026
Unprompted review
Lootbar logo

Reply from Lootbar

Dear user,
Thank you for your positive feedback! We’re delighted that you are satisfied with our service. Your input encourages us to maintain high standards. Please let us know if we can assist you further.

Rated 5 out of 5 stars

Purchase

I'm happy with my purchase and the deal I got from the site. I just wanted something simple and smooth, and everything worked exactly as expected. The process was easy, and support helped when I had questions.

February 16, 2026
Lootbar logo

Reply from Lootbar

Dear User,
Thank you for your positive feedback! We're delighted to hear that you had a great experience with us. Your satisfaction is our priority, and we look forward to serving you again soon.

Rated 5 out of 5 stars

It's trustable

It's trustable
They have UID top-up for Genshin and Self Top-Up (UID top-up being entering UID, then you get crystals)
(Self Top-Up being logging into a phone on the lootbar website, and buying crystals from the shop itself)
I have tested both and it is trustworthy
You should use Lootbar and if not try out sites like LDShop, these sites work well

The support is good, they refunded me a $100 pack within minutes, got the money back by the next day

January 31, 2026
Lootbar logo

Reply from Lootbar

Dear User,
Thank you for your glowing review! We aim to deliver fast and efficient service, and we're thrilled that you had such a positive experience. Your satisfaction is what drives us to continually improve. Thank you for choosing LootBar!

Rated 5 out of 5 stars

I I like it a lot!

I haven't had any problems during the purchase process, and when I did have problems, the support was very quick and satisfactory.

February 13, 2026
Lootbar logo

Reply from Lootbar

Dear User,
Thank you for recognizing our efforts to integrate new features! We're committed to enhancing your experience and appreciate your support. We look forward to continuing to improve and serve you better.

Rated 5 out of 5 stars

Best support and so cheap

February 15, 2026
Lootbar logo

Reply from Lootbar

Dear User,
We appreciate your feedback and are pleased that you found our platform easy to use. Our team works hard to ensure a seamless experience for all our users. Thank you for choosing LootBar!

Rated 1 out of 5 stars

Stay away

Bad experience. I purchased a "guaranteed" item for Delta Force (Dark Star Guaranteed). Although I received currency to obtain the item, it was not enough to get a guaranteed drop, even after spending some of my own currency. I was forced to purchase additional currency to unlock it. This is false advertising, and support ignored my questions and did not resolve the issue.

EDIT: VIP support is just as unhelpful as regular support. Despite explaining the situation multiple times, they don't seem to understand the issue and provide responses that are completely unrelated to my concern, just wasting my time. Therefore I was forced to proceed with a bank chargeback due to false advertising. Too bad I can't attach images here because they're so out of touch it's hilarious. I'm fully convinced their entire support is run by AI and they're buying fake positive reviews on Trustpilot.

February 14, 2026
Lootbar logo

Reply from Lootbar

Dear User, Thank you for review. We apologize for any confusion. To better assist you, could you please provide more details about your issue? Once we have a clearer understanding, we'll be able to help you more effectively. You can kindly contact us at 24/7chat > Lootbar VIP service. We look forward to resolving this for you. Have a great day!

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