Lootbar Reviews 

This criticism arises in view of the shameful way in which this company manages the relationship with its customers, tonight at 20:30 p.m. I made a purchase at Lootbar, it was indicated that it could take 2 to 4 hours, at this moment 3 a.m. and only now I received the product for which I paid immediately at the time of purchase. During the process I questioned the point of situation, it was always indicated to wait, however, it is noted that the sellers are unprofessional and do not respect the service standards, which I believe exist. At the end of the day I paid for a service that I spent 7 hours waiting and unable to play, always with the absence of any information on the part of the seller, who only gave information because I questioned. The price difference compared to other platforms such as U7BUY does not compensate when we are faced with a huge lack of professionalism and respect for the customer, who pays for the service in advance. Company to avoid.

Avoid this site! Their system glitched during my payment and I was charged way more than I should have been. Now they are trying to blame my bank for 'fees' but it was THEIR technical error that caused the mess. I've lost money and they refuse to refund me or fix my balance. Customer service is a joke, they just send copy-paste replies. They don't care about users. Stay away if you don't want to lose your money!. (Edit) Look, the first thing I did was reach out to your support team and it was honestly a complete waste of time. They didn’t help at all and just kept pushing the problem onto my bank instead of actually looking into it. This is hands down the worst customer service experience I've had. If you're not going to take responsibility for the issues on your platform, just say that.

I ordered coins from this website and my EA account was banned immediately after the transaction. When I contacted their support, instead of taking responsibility or even apologising, they asked me to appeal to EA and provide them with proof.

There was no concern shown for my account or the risk involved, despite them advertising their service as “safe” and “trustworthy.” Customer service was dismissive and unhelpful throughout the process.

I’m sharing my experience so others can make an informed decision. Please use your own judgement before ordering coins from this company.

My experience was excellent from start to finish. The purchase process was simple and clear, and the delivery was fast with no delays. Everything was credited as expected, and the support was professional. A reliable website that I would recommend to anyone looking for a safe and quick service.
Thank you

If you have any issue at all you wont get any help. I purchased a 30 day battlepass but then my account was suspended. I managed to get it back after speaking to the support of the game but the battlepass had obviously expired by that point. In game support asked for the original receipt to reinstate the purchase, so I went to lootbar to request this. They have refused and basically told me they won't assist. I've had no choice but to do a chargeback. All I wanted was a receipt. Just a warning to others if anything goes wrong you're on your own. All you will get are bot like answers.

*Update*
After this review I was contacted by VIP support who were much more useful. They offered a partial refund. If this had happened prior to the normal support giving me the run around I would have accepted it. It was far too late and the chargeback continued. It shouldn't have gotten to that stage and the normal customer support should not just copy and paste answers like bots. I have updated to review to 2 stars as they did contact me to be fair.

LootBar.gg heavily advertises their EA FC 26 coins as "safe," "secure," and "reliable" with "safe delivery" methods that supposedly won't get you banned – it's plastered all over their website, blog articles like "Best Way to Buy Affordable FC 26 Coins Safely," YouTube sponsor videos calling it "safe & reliable FUT 26 coins," and even Trustpilot highlights. They push this hard to lure people in, claiming official partnerships, protected wallets, and no ban risks.

I fell for it and bought 2 million coins for FC 26. Delivery happened, but within days my account was permanently banned by EA for third-party coin injection / boosting. Everything lost – squad, progress, the coins themselves. Classic ban message from EA.

Immediately reached out to their support with full proof: order ID, screenshots of the ban, timestamps. What did I get? Crickets after initial automated responses. It felt like dealing with AI bots repeating the same generic lines: "we delivered successfully," "sorry for your inconvenience," no real investigation, no escalation, no refund, no compensation (not even partial or coins on a new account). Support sucked – zero human communication, just scripted nonsense and then silence.

They talk big about being a "global professional and secure gaming transaction platform" with high Trustpilot scores, but when an advertised "safe" purchase leads to a ban (which is common with coin buying, despite their claims), they offer nothing. No accountability, no help. Feels like false advertising to sell coins, then ghost you when EA strikes.
Lost real money, lost my account, got completely scammed. If they advertise "safe coins" for FC 26, they should back it up with refunds or support when bans happen – they don't. Avoid LootBar.gg entirely for any EA FC game. 0/10, don't trust their "safe" hype.

Ordering at a much lower price than in game in the long run really impacts a lot and doing so in this site is so much easier and also reliable, the customer support is also quite fast

just bought 3m coins and got instant ban after they done delivering. Customer support is now blaming EA’s mistaken bans instead of honoring the refunds they advertised on their website, as well as issues with their SBC service. I bought POTM Yamal, Kelly Smith, and an Icon Pick. I paid the full SBC-equivalent value. They said they would buy the required players and complete the SBC for me, and they specifically promised they would not use my own players. In reality, these three SBCs used 70 players from my own club. If I hadn’t noticed, they wouldn’t even have admitted it. All I can say is: stay away from LootBar—especially with TOTY coming. If you want to buy coins, go somewhere else. As for me, I’m quitting the game anyway, lol.

Really good service. Fast answer fron the support service.

They have outstanding customers support, everything is A+++ so far from my experience ❤️

Bad vip support and affiliate program. Got scam out of 3000$

I've been using this site for a year and it has been perfect for every Hoyoverse game. Though there has been some hiccups in early stages of Wuthering Waves, the new "log in yourself and redeem" is amazing. Also excellent customer support, always helpful and very pleasant to talk to. Highly recommend, their service is top tier

I can’t recommend! Don’t buy anything from them! If it isn’t go well they will just ignore you! I bought coins from them and immediately got banned. They didn’t offer me any reasonable compensation and I had to accept their bad compensation (800k coins), but my account was worth far more. And they got me banned again on my other account! This whole situation took like 2-3 weeks, because they didn’t want to give me any reasonable answer, even though I was texting them every day!
Now they just gave up and want me to appeal on EA to unban me 🤣 that’s funny.
In the end:
- I lost two accounts
- I had to create another account
- I couldn’t play the game properly for 3 weeks
- I lost 2-3 weeks time just to text them every day
- The customer support was just making fun of me and intentionally ignoring me
- offering not reasonable compensation and lowballing me
If you want to save your money, time, nerves please don’t buy anything from them. There are plenty other pages that will do better service than them and treat you right!
I am convinced that most of the 5 stars reviews are created by bots!!!
Update: The customer service always gives you an unclear answer and say that they will contact manager and then it takes days and they wont respond by themselves - you have to reach out again. That is their tactics that you stop solving that solution and they won’t have to do anything. So no, that is no misinterpretation. If they really wanted to solve it they would do it right away and it wouldn’t take 3 weeks.
Also when I got my first account banned(was worth over 1M coins) they were lowballing me that they will give me just 200k as a compensation - that’s was very disrespectful, but I didn’t give up.
It took like 4 days of communication to get to at least 800k, but I got banned right away on my second account, so it was useless.
You are providing a service that people pay for. If you can’t provide it without getting banned, professionalism and communication then don’t provide it.
One small plus: The third account didn’t get banned and I got my compensation there, BUT it wont cover the other two accounts and like 3 weeks playing time!

Dear Loot Bar Support Team,

I am contacting you regarding an issue with my recent purchase. I ordered a full pack, however only half of the items were delivered to my account.

Order ID:
Date of Purchase:
Game/Platform:

Despite being charged the full amount, I have only received a partial delivery. Under your terms, I understand refunds or redelivery are provided where items are not delivered in full, so I would appreciate your assistance in resolving this.

Please could you either:

• credit the missing balance to my account
or
• issue a refund for the undelivered portion

I can provide screenshots and any additional information you need.

Thank you in advance for your help, and I look forward to your reply.

Kind regards,
1Anarchy1

Lootbar is getting rave reviews for their cheap UC purchases! 😍 Users are loving the affordable prices, fast delivery, and secure transactions. Some benefits of using Lootbar include:
- Up to 20% discounts on game top-ups
- Fast delivery
- Secure transactions
- Responsive customer support

Lootbar has a solid reputation, with thousands of positive reviews on Trustpilot. However, as with any online purchase, it's always a good idea to do your own research and read recent reviews to get a well-rounded understanding. ¹ ² ³

How do you plan to use Lootbar's services? Are you looking for PUBG UC or other gaming accessories?

Simple. Easy to use. Great costumer support for help. Great and consistent coupons. Literally could not ask for more.

All the purchases I've made have been completely satisfactory. I had doubts about the accuracy of the information I was paying for, but they have good methods for making purchases, and if there's any problem, you can contact support in case there was an error and request a refund

They have a 5 Star interface their customer support is very good. Only reason why I didn't give it 5 stars is all though in the beginning it was great once your coupons expire or used you don't get them back and I haven't received one since a few weeks ago. I've saved a good $10 by spending $250+. That's still 4% extra over it's competitors but once the coupons run out you start to see the other site giving an extra 10-15% discount without coupons. Plus there's a learning curve it's not so straight forward and you can't buy multiple purchases over one coupon. I've also had to go through customer support about their 12% coupon from their app which I never knew would be different from directly going into their website and never got after a few days of going back and forth with customer service but they did give a 10% one to try and make up for it. I should be able to level up to the Next VIP and we'll see. Also the VIP points you get aren't linear to the dollar amount spent in fact there's no mention about it. I've noticed I spent a certain amount and it may not even show up even though they say to be patient and wait and when you do buy just make sure your first few purchases are big or you don't get level up on their VIP system which I believe is key to unlocking more rewards. My review can change and I do want to give the site a 5 star because it has the makings of being one but it's not hassle free and doesn't have an easy learning curve wish they made multiple videos before purchasing anything.

I’ve had a consistently poor experience with Lootbar throughout December. Orders regularly take far longer than the timeframes quoted on their platform, with no proactive updates or explanations provided.

What’s most frustrating is the lack of meaningful support. The so-called “VIP” chat has been largely unhelpful — responses are slow, vague, and don’t resolve the issue. There’s no accountability when quoted delivery times are missed, and communication overall is extremely poor.

If delays happen, that’s understandable, but failing to communicate properly and not honouring stated turnaround times is not acceptable. Lootbar seriously needs to improve transparency, customer support responsiveness, and reliability.

Based on my experience, I would not recommend relying on their quoted delivery times.