Lord Ping Reviews 

540
•
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

I am new to this site just tonight, and im regretting it already. £400 in and not on single bouns. I have emailed I know what there reply will be its 'random' I could understand random with some b... See more

Company replied

Rated 1 out of 5 stars

I downloaded Lord Ping because I was looking for a casual mobile game that I could play without too much commitment. The game was easy to understand at first, and the simple mechanics made it fun fo... See more

Company replied

Rated 5 out of 5 stars

Made account 27th April. Won a significant amount. Made a withdrawal, went into pending status mode. Like everyone else, you get slightly paranoid when the money does not land after a few hours.... See more

Company replied

Rated 3 out of 5 stars

Just about Ok. Fed up of emails saying saying 50% bonus on next deposit and then it never getting added or free spins not appearing as promised plus constantly logs you out for no reason. Think I will... See more

Company replied

Company details

  1. Casino
  2. also in
  3. Gaming service Provider
  4. Online Casino or Bookmaker

Written by the company

We believe your online gambling experience should be exciting, challenging, and most of all, rewarding. At Lord Ping, the ‘pings’ keep coming, and your bonuses keep building. Lord Ping calls for a cool head, a steady hand, and sense of style – just like our noble penguins. Pull on your black and white and join our web-footed players in one of the top online casinos around. What we Deliver, Lord Ping never lets you down. We offer more than 1,000 games from leading game providers, combining sharp graphics, exciting soundtracks, and cutting edge gameplay to deliver an adrenaline-pumping, heart-racing gambling experience. Our classic table games create an atmosphere of elegance, intrigue, and suspense, all at your fingertips.


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You should know

2.0

Poor

TrustScore 2 out of 5

540 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 53% of negative reviews

Typically replies within 1 month

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2.0

All reviews

(540)

16 reviews in the last 12 months

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Rated 1 out of 5 stars

Valuable lesson learned

I gave the benefit of the doubt I’m updating my review stay clear it’s a gussler that point system they use for levels actually doesn’t pay big they say the higher the level the bigger your wins so not true keep your money play on a trusted site that you know ,better the devil you know as the old saying goes I’m staying away now valuable lesson learned

August 12, 2026
Unprompted review
Lord Ping logo

Reply from Lord Ping

Hi Wilma,

We're sorry to hear that your experience has led you to change your review and ultimately decide to leave us.

We appreciate your feedback regarding our loyalty levels and understand your disappointment if you felt that reaching a higher level did not result in the experience or rewards you expected. It's important to clarify that loyalty levels do not determine or guarantee the outcome of individual games or the size of any winnings. Game results are determined independently by chance, so a player's level does not increase their chances of winning.

We’re sorry that your overall experience did not meet your expectations, and we appreciate you taking the time to share your feedback with us.

The Lord Ping Team

Rated 1 out of 5 stars

I am new to this site just tonight

I am new to this site just tonight, and im regretting it already. £400 in and not on single bouns. I have emailed I know what there reply will be its 'random' I could understand random with some bouns.. but honestly didnt get 1 single on, even went to check how much stake I got back and it wasnt even half the amount ive spent.

I will be deleting my account while only having it opened for 3 hours the most.

Absolutely disgusting.

August 11, 2026
Unprompted review
Lord Ping logo

Reply from Lord Ping

Hi Emma,

We're sorry to hear that your first experience with us left you so disappointed, particularly after such a short time playing.

We appreciate that going through a session without triggering a bonus feature can be extremely frustrating. Bonus rounds are based on chance, and it is possible to have a session where a particular feature doesn't trigger at all. Likewise, the amount returned during a session can vary significantly, and there is no guaranteed return based on the amount wagered.

That said, we appreciate that this explanation doesn't change how disappointing the experience was for you. We hope that, should you decide to give us another chance in the future, your experience will be a more positive one.

The Lord Ping Team

Rated 1 out of 5 stars

It's a scam

It's a scam, you dont recieve any bonus offers and customer service is rude and unhelpful, worst betting site ive ever visited

July 22, 2026
Unprompted review
Lord Ping logo

Reply from Lord Ping

Hi There,

Thank you for taking the time to leave a review. We're sorry to hear that you feel this way about your experience.

We take these comments seriously, as it's never our intention for customers to feel unsupported. Our promotions are subject to specific eligibility criteria and terms and conditions, so bonus offers may not be available to every player or account at all times.

We're also sorry to hear that you found our customer service to be rude. We strive to provide a professional and helpful service to all of our players, and this is not the standard we aim to deliver.

If you're willing to contact our support team with more details about your experience, we'd appreciate the opportunity to investigate your concerns and address any issues that may have occurred.

The Lord Ping Team

Rated 1 out of 5 stars

Gets boring quickly

I downloaded Lord Ping because I was looking for a casual mobile game that I could play without too much commitment. The game was easy to understand at first, and the simple mechanics made it fun for a few sessions. After spending more time with it, though, I found myself looking at boomingslots.plus instead because the overall experience there felt more straightforward and less focused on constantly pushing additional purchases

The biggest issue with Lord Ping was how quickly the progression started to slow down. Advancing through levels required more time than I expected, and the game kept encouraging players to buy upgrades and extra resources to move faster

July 17, 2026
Unprompted review
Lord Ping logo

Reply from Lord Ping

Hi There,

We're sorry to hear that your experience didn't meet your expectations. We appreciate that players have different preferences when it comes to game progression and pacing.

Our aim is to provide an enjoyable experience for all players. While some games may include optional features designed to enhance gameplay, these are never required to continue playing. Progression and game mechanics are designed by the game provider and are intended to offer a balanced experience over time.

We value all feedback, as it helps us understand what our players enjoy and where we can improve. Thank you again for sharing your thoughts, and we hope you'll consider giving us another try in the future.

The Lord Ping Team

Rated 3 out of 5 stars

I know a few people who use this site…

I know a few people who use this site and when they make a withdrawal its instantly in there bank within seconds and my 1st withdrawal took 3 hours and my 2nd withdrawal its been 6 hours still not received ive uploaded all my documents and they said its to verify your payment method i used same one as my first withdrawal and they said everyone has to wait but i know 100% they dont ive been there when my brother made a withdrawal its instantly in his bank I don't understand why mi e retaking so long when it says faster withdrawal accepted

May 16, 2026
Unprompted review
Lord Ping logo

Reply from Lord Ping

Hi There,

Thank you for taking the time to leave a review. We're sorry to hear that your withdrawal experience hasn't met your expectations.

While many withdrawals are processed very quickly, we can't guarantee that every withdrawal will be instant. Processing times can vary depending on a number of factors, including routine security checks and payment verification requirements. These checks are in place to help keep all customer accounts safe.

Even if you've previously made a successful withdrawal using the same payment method, additional verification may occasionally be required. This is a standard part of our security procedures and doesn't necessarily indicate an issue with your account.

We understand it can be frustrating, especially if you've seen other players receive their funds more quickly. However, each account and withdrawal request is assessed individually, so processing times can differ from one customer to another.

If you'd like us to review your account, please contact our support team directly and we'll be happy to look into it for you.

The Lord Ping Team

Rated 1 out of 5 stars

Over £1k in this site in 10 days

Over £1k in this site in 10 days!

Bouns, when you do get them pay ×5. Ive been a loyal customer for such a long time, but again after tonight losing about £150 for 2 bouns at ×5 maybe ×10 i will not be returing.

They say its 'random' yeah okay.

Stay away from this site, plus Playojo they are sister companies.

0stars.

April 10, 2026
Unprompted review
Rated 2 out of 5 stars

I'm not here to tell anyone to not play…

I'm not here to tell anyone to not play I'm here to express my experience whilst playing win to loss is wayyyyyy off I spent £40 in under 10 minutes on 50 p spins useally this would last me even if I loose it all at least ahr to 90 minutes very low pay bk imho .have great choice of games but lots of dead spins it seems

March 7, 2026
Unprompted review
Rated 1 out of 5 stars

Awful casino!

Awful casino!
So disappointed I chose this casino as it had 100% deposit match. I went to deposit witn the 100% match bonus activated. Checked the bonus code said my bonus And then after I deposited it didn't give me any bonus. I have been chasing chat and emails but they just say it's been escalated however the ai live chat bot is telling me a different story! Give my welcome bonus, bored of asking nicely. I wouldn't have deposited if I wasn't getting a bonus!

February 11, 2026
Unprompted review
Rated 1 out of 5 stars

UPDATE ON TODAY'S REVIEW...NOT HAPPY.

WITHRAWL DECLINED TO SAME CARD I HAD SUCCESSFUL WITHDRAWL TO LAST TIME???!! AND GETTING NO RESOLUTION BEEN EMALING SINCE YESTERDAY AND TRIED WIRE TRANSFER STILL FAILED never had an issue before so whats the problem now fml ...Ive made a successful withdrawal before and just made one last night but still says pending, my 1st successful withdrawal was in my account within an hour so hopefully this one gets approved, still same bank account and details as 1st withdrawal 3 years ago....let's see i guess!!!

January 27, 2026
Unprompted review
Lord Ping logo

Reply from Lord Ping

Hi Renee,

We understand how concerning this can be, especially after having successful withdrawals in the past. Withdrawal methods and processing times can occasionally vary due to security checks or updates with payment providers, even when using the same card or bank details.

If your withdrawal is still pending or was declined, our support team will be able to review the specific transaction and advise on the next steps. Please continue to contact us directly so we can assist and help resolve this as quickly as possible.

The Lord Ping Team

Rated 1 out of 5 stars

DREADFUL!!!!

They deserve 0 stars .I have never know such an appaling disgusting site .They do not play remotely fair or give anything remotely good neither constantly spin outs and constant poor gameplay the win /loss ratio is disgustingly terrible .do not even bother with this site .unless you want to lose your money down a big black hole.

January 12, 2026
Unprompted review
Lord Ping logo

Reply from Lord Ping

Hi Kelly,

We’re sorry to hear that you feel this way. All our games operate using certified random number generators, ensuring fair and independent outcomes on every spin. Results can vary, and losing sessions can unfortunately occur, but gameplay is never manipulated.

We appreciate all feedback and encourage any customer who believes there is an issue to contact our support team directly so we can review their account and assist where possible.

The Lord Ping Team

Rated 1 out of 5 stars

Restricted access to account

I have a fully verified account, I've provided a copy of my passport, proof of address, funding source and copies and all debit cards used, all approved and nothing has changed, no new changes or payment methods. The company states in emails that you will only ever be asked to provide these documents once unless any new payment methods are added etc and yet my account has now been restricted until I verify it. Locked out and absolutely no response to email.

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

I don't know who and what thinking…

I don't know who and what thinking about this site but faster windrawl then here I didn't see at all anywhere. This is the first site in my life when that fast transfer money to your account. You are the best. Respect.

December 24, 2024
Unprompted review
Rated 1 out of 5 stars

Awful!!!!!

Deposited 4 days ago and it said failed but transaction had cleared in my bank with a reference number.

Alerted customer service who said to be patient. After 24 hours I got back in touch to be told it had been sent to the relevant department. Asked for a time frame and was just thanked for my patience again while telling me about there hot and cold games 🤣.

Another 24 hours later I asked the same question - how long should this take and again the question wasn’t answered!

So this time I’ve emailed and guess what absolutely no response!

The customer service is shocking! Refuse to give any time scale when it’s their error and don’t even get my started on the chat. They take forever to reply and when you don’t reply instantly they close the chat so you have to start all over again.

Well they have 24 more hours and I’m going to send a complaint to the GA and also start a chargeback with my bank cause I’ve had enough. Shouldn’t have to chase MY MONEY.

AVOID!!!!

November 6, 2025
Unprompted review
Lord Ping logo

Reply from Lord Ping

Hi There,

We’re very sorry to hear about your experience. We understand how frustrating it can be when a deposit doesn’t appear immediately. For security and verification reasons, some transactions may require additional checks, and our team aims to resolve these as quickly as possible.

We also take all customer communications seriously, and we apologize if our responses did not meet your expectations. If your issue has not yet been resolved, please contact our support team directly with your transaction reference so we can review it promptly.

The LordPing Team

Rated 1 out of 5 stars

Do not play on this website or any of…

Do not play on this website or any of there casinos who is run by skill on net honestly,games constantly breaking,and they must have a very low rtp on every single slot nothing but dead spins,and if your lucky to hit a bonus all you get is dead spins and win zero of the bonus,47 times on different games zero wins off that many bonuses absolutely rigged to the hilt,also they limit you on your deposits too 100 pounds once a month,the reason behind this is they no there games are that rigged there gaining 100 pounds of thousands and thousands of people each month let's be honest here rigged slots with very very low rtp your not going to win a thing especially when you hit a bonus that bonus pays zero every single time as I said I hit 47 all dead spins every single 9ne if that's not corrupt I don't no what is.people stay away from skill on net casino trust there the worst casinos there is.

November 5, 2025
Unprompted review
Rated 2 out of 5 stars

I rejoined this site last week and god…

I rejoined this site last week and god its still d same . I could be in the middle of a game and I get logged out of my whole account . Its very suspiciou . Also I watched twice the 3rd bonus icon jump as it was about to land. They have a sister site called gentings it's d same layout same bot chat the only way I ever get to speak to someone is when contacting them threw Facebook.

October 6, 2025
Unprompted review
Rated 1 out of 5 stars

,errors constantly.

unreal on how many server errors you get,not enjoyable if you have to keep reloading,whilst writing this its verifying i am not a robot, should have called this site lord pingpong.

September 27, 2025
Unprompted review
Lord Ping logo

Reply from Lord Ping

Hi there,

Thank you for sharing your experience. We’re sorry to hear that you encountered technical issues while playing, as this is certainly not the smooth experience we aim to provide.

To help prevent these issues, we recommend ensuring your browser or app is up to date, clearing cache and cookies, or trying a different device or browser. If problems persist, our support team is always available to assist in resolving technical difficulties promptly.

We appreciate your feedback and will continue working to improve the stability and performance of our games.

The LordPing Team

Rated 1 out of 5 stars

This casino is joke I withdraw money…

This casino is joke I withdraw money from 15.08.25 still not received. I want to say to people don't use Lord Ping always excuse 🙄 😒 😑 never play on this website. If you top up there will do it fast and if you try withdraw omg no chances you got you money back off them 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

August 15, 2025
Unprompted review
Lord Ping logo

Reply from Lord Ping

Hi Gustav,

We’re truly sorry to hear about your experience and the frustration caused by the delay with your withdrawal. Withdrawals are normally processed swiftly, so a delay of this length is not typical. As we don’t have your account details here, we’re unable to check the status directly.

Please reach out to our customer support team with your username or account information so we can investigate this further and ensure you receive your funds.

Your feedback is very important to us, and we want to get this resolved for you as quickly as possible.

The Lord Ping Team

Rated 1 out of 5 stars

Poor wins poor bonuses poor payouts bad…

Poor wins poor bonuses poor payouts bad experience account requested to close.

July 14, 2025
Unprompted review
Lord Ping logo

Reply from Lord Ping

Hi There,

Thank you for taking the time to leave a review. We are sorry to hear that you’re unhappy with your experience. At Lord Ping, we take fairness very seriously, and we assure you that all our games are tested and certified by independent auditors to ensure they are completely random and fair.

While we understand that losing streaks can be frustrating, our platform uses industry-standard RNG (Random Number Generator) technology to ensure fair play for all customers. If you would like further information about how this works or if you have any concerns, please do not hesitate to reach out to our support team.

The Lord Ping Team

Rated 5 out of 5 stars

One of my favourite sites that never…

One of my favourite sites that never disappoints ,good cash outs .

April 30, 2025
Unprompted review
Lord Ping logo

Reply from Lord Ping

Hi Natasha,

Thanks for the great review! It’s always fantastic to see satisfied customers. Let us know if there’s anything else we can do for you!

The Lord Ping Team

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