Loreal Paris Reviews 

I was so excited to try the eye bag cream. Don't waste your money its rubbish. Only work on loose skin for about an hour then that's it did nothing for my eye bags waste of y money

I wanted to buy the loreal hair color I wrnt to three chemist warehouses but to no avail. I then called Loreal office in Auckland and the receptionist was not very interested in helping me find a store with that colour! I think the reps that work for loreal dont do a very good job in stocking the range they obviously dont need sales

I had great expectations for the glass moisturiser.
It's very runny which I do not mind but definitely does not leave you with glass-looking skin. The initial application looks shiny for a couple of minutes then it disappears.
I feel duped and disappointed 😞

I purchased and tried your Magic Root Cover Up for Dark Roots Back to Blonde and it Did Absolutely NOTHING!
Surprised a well-know company like L'Oreal Paris would produce something that did nothing! Very disappointed!!

Still testing on animals?! In this day and age?! No, thank you!!
Not buying until you become cruelty free!

I had an allergic reaction to the L'Oréal Paris Le Duo Age Defying Serum. I was asked for a lot of information, photos, receipts, descriptions etc of what had happened which I supplied and then have heard nothing since January. I am still chasing them. For a relatively expensive product I do not expect my cheeks and forehead to be burned and swell up with an allergic reaction!

Why do companies especially makeup companies change the formula of some of their most popular items?
I have used True match concealer as it suited my very sensitive skin, now they have changed it to a serum, which to be honest is a poor quality product, it goes on very greasy, makes your skin look oily and seriously does not work like a concealer as it doesn’t cover the slightest of blemishes!
Come on L’Oréal if it’s not broken do not try to fix it !

I have been a loyal user of L'Oreal products and know the actual excellent quality of Inforcer Shampoo, but L'Oreal needs to seal the bottles in order to prevent them from being manipulated by dishonest retailers and also be careful regarding their business partners. Specifically, Beauty World- a horrible, irrespinsible retailer in UK. I bought it from Slough branch (Tesco building) and there is some random soap in it. The sales assistant opened 5 bottles in front of me, of what he did not have right, and then they sell these products to customers which turn hair in a terrible condition, dry, dull, as if washed with a washing-up liquid. Then don't respond to emails and when I got back to the shop they refused to refund, almost 30£ was wasted.
If I were a new customer, I'd think this shampoo is just rubbish and never buy again. This is what such dishonest retailers like Beauty World UK do to L'Oreal.

Where are the testing results from L’Oréal and how was it tested. I have normal skin but my face is red, burnt and dry after using revital products. it burnt the skin close to my eyes, I dread to think what damage it could do if you got a bit too close to eyes. Have had to put some anti burn cream onto face. Who passed this product for general sales.

Bought a Revitalift Laser Correcteur de poches instantané 15ml last month! And using after one month, I have felt this as a waste of money. Nothing improved of my face! Just a waste to me

I’ve always trusted L’Oréal and relied on Nykaa to deliver authentic products, but this time I received a completely diluted, watery hair serum that felt nothing like the original product. The quality was shockingly poor and clearly not what the brand promises. This experience has left me extremely disappointed and questioning both the quality control at L’Oréal and the product verification process at Nykaa. As a loyal customer, I expected far better. I hope both companies take responsibility, investigate this issue seriously, and ensure customers receive genuine, high-quality products in the future.

My cat lost all his fur after using their products.

I recently purchased the Eye Bag Eraser.

It was half price and I thought I'd try yet another product, which claims to erase eye bags.

I'm 60 and I was considering having cosmetic fillers under my eyes.

I've tried numerous products, which weren't reliable, caused my skin to go sore or the product left a residue and one, even made me look as though I'd had a Stroke!

I'm rarely pleasantly surprised these days but this product does what it claims.

I feel more confident and less like I haven't slept in six months!

I'm a happy customer!!!

Really not a pleasant or reassuring experience. Bought a perfect slim eyeliner and when I went to use it a couple of weeks later it was completely dry. It clearly had never had colour on it as even a pen past it's prime leaves a slight mark. This was totally dry. Contacted Loreal and this is when it became so complicated. Had to use a thing called Candex for a refund. Multiple forms to fill in and then they want your National Insurance number and bank details which I wasn't comfortable giving. When the process is complete it tells me that I'm the 'seller' and L'oreal is the 'buyer'. What happened to the days of user friendly refunds with no complexity for the buyer. I am 68 years old and rarely have to contact a make up company with a problem but the couple of times I have with other companies it has been stress free and reassuring. In addition the make up pens are never wrapped and so anyone browsing in store can test the pen on their hand or worse. Not impressed at all. Will look for an alternative in future and, having been a regular Garnier user, now seeing that it is in fact Loreal will cease using. They don't seem to value their customers.

I usually use L'oreal Excellence hair products to lighten my blonde hair, and thought I would try their Casting range this time. I usually use 9.3 so I bought the 9.23, as it showed the same before and after colour on the box. What a disaster!!! My hair came out a sort of mousey brown colour. I had to go and buy my usual 9.3 to try and cover it I cannot reccomend the Casting range at all.

There is no way to contact them. As a woman, i am tired of being taken advantage of as far as makeup products go. If you tell me the mascara will make my lashes a certain way, then your product better work or I want my money back. I will never buyvoluminois noir balm again. I wasted my money.

I have used L'Oreal excellence creme colourant number 4 brown to dye my hair for years and loved it. I dyed my hair yesterday, ready for Christmas and my hair has gone green. I followed the instructions to the letter. Even the parts that were still brown from the previous dying now look dull and dry. Gutted, has really taken the shine of Christmas and now i am scrambling to find some kind of solution. What's more I bought multiple packets in a special deal so am doubly out of pocket.

Bought a defective azzaro aftershave bottle at duty free. Spray function stopped working within a week. Contacted them to complain but they required a receipt which i had thrown away, i provided a credit card proof instead but they wouldn't accept it. It was brand new and i provided serial number. but still they refused to accept it back and exchange for a working bottle. Pathetic, greedy, typical EU enterprise. Any small business would sort that immediately, but not the big rich conglomerates. Will never knowing buy one of their products for myself or anyone again.

I have used L'Oreal hair colouring products for many years and had no problem. Recently they have changed their excellence range and the colours are now called universal nudes. I used colour 5 U natural light brown to correspond with colour 5 I used before. Beware it is totally different. I used it over four weeks ago and my hair is still dark brown. When I first used it I was practically black and it shows very little sign of fading. It does not suit me as it is far too dark and I don't know how to remedy it. I rang the customer service helpline and the response was poor. Expected to get a callback or an email but nothing at all. So definitely no more L'Oreal excellence product for me. I'm going to have to waste a lot of money to get this color remedied by a professional.

Having written to The Customer service months ago and posted a Trustpilot Review to date no response.
Having boughtL'Oréal Men Expert Invincible Sport Deodorant Ball 50 ml - Got reaction with swelling of glands advised by Doctors to stop using this took antibiotics but still no response , Pathetic response from the company (I.e None )