I bought 2 rings - one to represent my husband and me and another for my daughter and me. Both are beautiful, unique, well-crafted, and comfortable! I had an issue with sizing and Sarah, their Custome... See more
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Welcome to Coco Jewelry ❤️ We design and craft jewelry which delivers love, faith and courage. Our pieces act as daily reminders: to honor the love shared between friends and family, to lift the spirit when life feels overwhelming, and to stoke the courage to keep going when challenges arise. We believe in the power of words, as we believe in the great self-healing ability of human beings.
Contact info
United States
- support@cocojewelry.com
- cocojewelry.com
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Replied to 79% of negative reviews
Typically replies within 2 weeks
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Love Coco Jewelry has fantastic…. Customer service
Love Coco Jewelry has fantastic customer service. Sarah, Customer Service Manager, was incredibly attentive, kind and helpful. I’ll most definitely buy from this company in the future due to their excellent customer service skills.
Great customer service
The jewelry is so cute. I bought my mother the mother-daughter ring and myself the self-love ring. I definitely recommend checking the sizing chart before purchasing. I bought a size 5, which ended up being too small. The customer service is great because they replied quickly and offered to send me the correct size!
So beautiful
So beautiful! I play in a golf group with the most
Amazing ladies and I am giving them out to them this morning! They will love them! Thank you 😊
Check out was very simple
Check out was very simple. Unfortunately, the ring can leave a black circle around your finger. Sizing chart seems to be very accurate.
I accidentally ordered wrong color and…
I accidentally ordered wrong color and customer service sent me the right color. Very great to work with them.
Amazing jewelry and customer service!
The absolute best customer service and beautiful unique jewelry! I got my daughter the Daisy Ring because she moved away from home this year and I think about her every single daisy! It’s so special to us. Thank you Coco Jewelry!
Great customer srvice
Immediate, very helpful customer service.
Great shopping experience and I love the bracelet.
Great customer service!!
Great customer service!!! Very prompt and helpful !!!!
I love the bracelet!
I love the bracelet!! It is high quality and it was so nice that I bought additional ones for my sister and bestie! The customer service experience was stellar. I would buy from this company again!
Beautiful pieces
Beautiful pieces, and very flexible and helpful getting me an exchange when I ordered the wrong size ring. I practically haven't taken my new bracelet off since I got it
My first experience with Coco jewelry…redeemed
My first experience with Coco jewelry was not a plant one but since then they have redeem themselves a bit. They have sent me another ring so now I have two rings and a bracelet and they did apologize bfor their mistake. They have been pleasant and friendly. Thank you for the good customer service and another ring of the exact same nature that I first of ordered.
Avoid this company
Was sent the wrong colour when ordered different colours for the ring as it was a mother and daughter one with being told I could send it back and get a full refund even with returning it costing £15 . To then have some rude customer service and not helpful service.
I would not recommend this company and to stay well clear from it
I ordered 5 personalized bracelets
I ordered 5 personalized bracelets. Initially I was pleased with 4 of them. I reached out to customer service and they were quick to resolve the one I wasn't liking as much.
I would definitely recommend Love Coco Jewelry and use them again
My order was delivered late
My order was delivered late. Customer service was contacted and refunded my order.
I have not received my order
I have not received my order
Cat Mother Birthstone Bracelet
Silver
Part of "Cat Mother Birthstone Bracelet"
Please give me
Update on status
I can longer track since it has arrived from China
My order was delayed a bit and when I…
My order was delayed a bit and when I sent emails asking for updates I received responses almost immediately. Great customer service !
They have great customer service
They have great customer service. I had a problem with my order and they fixed it with no problem.
Love the bracelets
Love the bracelets. Can’t wait to give them for Christmas presents.
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