LoveitBookit Reviews 

2,246
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 790 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, patient, and knowledgeable during every single step of the holiday planning journey. Many consumers point out that telephone interactions feel entirely personal and reassuring, making it very easy to organize complex cruise itineraries. Travelers feel fully supported and confident because customer service agents quickly answer all incoming questions and provide very comprehensive booking breakdowns. People are always thrilled to book again, knowing their future travel arrangements and custom packages are handled with truly remarkable professionalism and dedication from start to finish.

What people talk about most

Staff

People report positive experiences with staff, highlighting that agents are exceptionally knowledgeable,... See more

Booking process

Consumers find booking process to be positive, highlighting that representatives are friendly, professional,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are extremely... See more

Service

Customers consistently note positive experiences with service, frequently praising the helpful information... See more

Holidays

Reviewers highlight positive aspects of holidays, expressing great excitement and anticipation for their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We booked a South America/Antarctica cruise through John H**l, who was absolutely brilliant. He was responsive, patient, knowledgeable and very helpful - we couldn't have asked for a more customer-fri... See more

Rated 5 out of 5 stars

Becky helped us book another bucket list holiday for 2029. She gave lots of helpful tips and advice about the ship as she had recently been on it herself. Love it book it package together such great c... See more

Rated 5 out of 5 stars

First time booking with this Tour Operator, call was taken by John Hull who proved to be friendly, experienced and most helpful. Answered all my questions and explained every detail of the booking. I... See more

Rated 5 out of 5 stars

The interaction with Stuart was freindly professional and helpful. He went out of his way to get us on the tour we wanted. Also giving us lots of helpful information. I'm sure I will have more que... See more


Company details

  1. Cruise Travel Agency
  2. also in
  3. Cruise Agency
  4. Cruise Line Company
  5. Travel Agency

Written by the company

Amazing Cruise Deals from LoveitBookit finding you your perfect holiday. We’ve got cruises to suit all tastes and budgets. Call today and we’ll find your perfect cruise!


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 76% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.9

All reviews

(2,246)

761 reviews in the last 12 months

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Rated 5 out of 5 stars

Clarity

Firstly, I liked the clarity and simplicity of the various cruises on offer. When I phoned to make the booking, John H**l was very helpful and knowledgeable so the process was not drawn out. When there were some problems on the phone line, we were able to complete it online. The confirming paperwork was then here the next day.

November 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Great customer servivce

We had a fabulous sales representative Becky, who explained everything to us, was really insightful as to what to expect. Although our booking isn't until 2029, we have gone back to Loveitbookit as we used them for a trip this year and everything was so professionally carried out.

November 8, 2026
Unprompted review
Rated 5 out of 5 stars

South America/Antarctica 2027

We booked a South America/Antarctica cruise through John H**l, who was absolutely brilliant. He was responsive, patient, knowledgeable and very helpful - we couldn't have asked for a more customer-friendly agent, and hope that more of you are able to benefit from his experience. We can't wait to go. Thanks, John!

October 7, 2026
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Rated 5 out of 5 stars

Our 1st booking a positive start

The interaction with Stuart was freindly professional and helpful. He went out of his way to get us on the tour we wanted.
Also giving us lots of helpful information.
I'm sure I will have more questions which I'm certain he will help me with.
Thankyou

November 5, 2026
Unprompted review
Rated 5 out of 5 stars

A Big Thanks to Loveit-Bookit Cruise Specialists

A big thanks to Loveit-Bookit Cruise Specialist Mathew Hawkins for the great assistance and service we received when we recently booked our two future cruises. Very clear, knowledgeable and professional in covering all the important fine detail with care and patience, answering all our questions. Booking confirmation documents followed promptly as promised. We’ll continue to be Loveit-Bookit regular customers. Our Thanks and appreciation.
Maxine & Dave

October 28, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant Experience

Called today and spoke with Stuart. He was brilliant. With his advice and guidance I booked my third trip with Love It Book It. Stuart helped with all my questions and was able to answer them from his first hand experience of the ship and the ports of call. His tips on places to see and areas to visit will be invaluable. I was also grateful for his ESIM help and recommendations. The booking process was so easy and fully explained during my time talking to Stuart. You can’t beat the actual personal experience of a company representative and without using the hard sell approach Stuart was able to book what I am sure will be my third Love It Book It trip of a lifetime. Thanks again.

November 5, 2026
Unprompted review
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Rated 5 out of 5 stars

Wonderful customer service

This is our second cruise booked this year with LoveIt BookIt, both times Olivia had been fab in answering any questions and arranging the bookings for us. Excellent service thank you!

November 4, 2026
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Rated 5 out of 5 stars

Great experience

Stuart was amazing. He explained everything about the cruise, answered all our questions and even arranged assistance at the airports for my husband. LoveitBookit and Stuart will be our first choice for our next cruise

November 3, 2026
Unprompted review
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Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service. From start to finish, all the agents we have dealt with have been very helpful, informative and professional. Their advice has been invaluable. We will definitely book with them again. 10/10

October 31, 2026
Unprompted review
Rated 5 out of 5 stars

called Loveitbookit and spoke with…

called Loveitbookit and spoke with Mathew. He answered all of my questions and rang me back when we agreed as I needed to discuss all the options he gave me with Hubby. This will be the 5th time we have used Loveitbookit for booking cruises and always very happy with there service.

October 30, 2026
Unprompted review

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