Lovemybedss Reviews 692

Really knowledgeable and easy to work with. Knew exactly what we wanted. Polite and friendly service

Amazing experience, no complaints whatsoever. Contact from the company was 100% from SMS to telephone conversations. My delivery was done by Riaz and Toby, both provided an excellent service, they were polite and respected of my home. It was quite tricky getting my sofas into my home but they both persevered and were patient. All packaging was removed and taken away…. Thank you Riaz and Toby.

The sofas are beautiful, just what I wanted. The colour is as expected, they are well made and really comfortable.

Drivers were very helpful with delivering sofa…. My house layout did not make it easy to get couch in and they did everything they could to make sure it did! Very friendly and extremely helpful. Would definetly recommend. Sami and Callum :)

Really good experience, ordered and turned up in 1 week, good communication before hand, Callum and Riaz turned up ontime and assembled quickly and without issue

Sofa is good quality, a reasonable price and very good delivery service. Thank you. Will purchase from you again.

In love with my new bed. The communication with Lovemybedss was great and they kept me up to date with the delivery. I want to give a massive thank you to Amit and Yusuf for their great work, very professional, kind and polite. They assembled the bed for me and left no mess behind. Making customers very happy. I will definitely order from here again :)

Mrs Amit and Yousef deliverd my assessment today giving me enough notice for their arrival. Both are great and exceptional in all ways, extremely polite, courteous and true professionals. They carried a very heave and large sofa bed through narrow and difficult to negotiate stair case cleverly and in the most careful and professionalway and put it exactly where it was pointed out to them. They utterly and honourably refused to be tipped. I cannot thank them enough for their service. A great job brilliantly done. Very much appreciated without a shadow of inconvenience. It's great and highly recommended to employ such highly regarded professionals who score that high.

I bought the Dakota 3 seater electric sofa in beige. From the beginning I felt very comfortable, spoke to someone on chat, who answered all my questions. Delivery booked very shortly after. Constant communication between the company and me. The on delivery day, huge shout-out to Amit and Yusuf. Went above and beyond, normally they deliver to the door but they carried it up a flight of stairs and it was very difficult to get it into the living room, most would have left me to do it myself but not these guys! Exemplary customer service! Could not recommend enough! Thank you guys so much!

I cannot recommend lovemybedss.co.uk highly enough! From the moment I placed my order, the customer service was truly exceptional. The team kept us fully informed every step of the way, providing regular updates right up until our delivery date and never leaving us in the dark. Any queries we had were answered promptly and professionally — it’s rare to find a company that genuinely goes above and beyond like this.
On the day of delivery, Amit and Yusuf were absolutely brilliant. They kept us updated on their arrival time throughout the morning, which made the whole experience completely stress-free. Their professionalism and friendly attitude were a breath of fresh air — real credit to the company.
If you’re looking for a bed retailer that combines great products with outstanding customer service at every stage of the process, look no further. We’ll definitely be returning customers. Thank you to the whole team at lovemybedss.co.uk!

We ordered a cinema sofa and are delighted! It is so comfy, the colour is great (we picked forest green in velvet). I loved that you can customise the size and specifications so much - considering that the delivery time was incredibly quick! (One week from order for a customised sofa is incredible). Dealing with the company was also very nice, they were prompt to respond and you felt like you are actually talking to a person and agreeing stuff rather than call centre/scripted customer service people.

The best sofa I ever had. Communication was great. Sami respected my property and assembled the sofa very profesional guy and very honest guy!! I recommend them… thank you

So helpful and professional. Went above and beyond to help bring everything in and also helped us understand how to connect everything together. Would order again anytime. 5/5 customer service thankyou very much. :)

Fast response to emails and excellent and fast delivery service also delivery men was outstanding went above and beyond

Fantastic quick delivery product as described defiantley would use again

I wanted to take a moment to highlight the excellent service I received from the delivery team who brought my bed and sofa. From start to finish, they were professional, friendly, and clearly took pride in their work.

They arrived on time, handled everything with great care, and made sure both items were placed exactly where I wanted them. What stood out most was their positive attitude—they were polite, respectful of my home, and happy to go the extra mile to ensure everything was set up properly.

It’s not often you come across such a reliable and considerate team, and I believe they truly represent your company in the best possible way. I hope their efforts are recognised, as they made what could have been a stressful delivery feel easy and straightforward.

Thank you again for such outstanding service from Sami and shobhakar

Excellent service from shop to delivery
Sami was so helpful with delivery ensuring that we had necessary tools and where we wanted items placed
Would fully recommend !!

Absolutely love my new sofa, it’s beautiful and so comfy! Amit and Faizan were great and brought the sofa in for me and also shown me how to assemble it with the leg pieces. They were friendly and polite. Would recommend.

Amazing service, good customer care with updates all the time. The delivery men Amit and Faizan were superb, they carried up to my flat so kind. My couch was easy to assemble and it is so comfy and spacious. I Would recommend this company if your looking for a good sturdy couch.

Great company! Sofa is amazing & exactly what I ordered.. quick easy delivery, sami the driver delivered it all in quickly and without a fuss, would highly recommend

Amit and Faizan has delivered our sofa today.
Professional service, they called and messaged throughout the day to keep us informed of the time of delivery.
They helped bring it in house and plug it in.

Thank you.
Will definitely recommend.