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1.8

Poor

TrustScore 2 out of 5

16 reviews

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1.8

All reviews

(16)

15 reviews in the last 12 months

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Rated 1 out of 5 stars

NEVER AGAIN

I bought two products on the 14th November, it's 7th December now and they haven't arrived.
I recieved an email from the delivery company that there's been an "incident" 5 days ago.
I contacted Lovera and they were gonna charge me 1€ for speaking to a tecnician... horendous!
It was my first time and NEVER AGAIN. I just hope to be able to get my money back.
Update: they did contact me from Lovera but haven't sorted out the issue.
I again recieved an email from their cuourier service saying they've tried to deliver and as it's been too mamy times, they'll ship the parcel back.
I said this to thw customer service and asked for a refund, and they said no, as it's an issue with the courier service.
The WORST.

December 6, 2025
Unprompted review
Rated 1 out of 5 stars

Scam, unbranded, product.

If i could give less than 1 star I would. I ordered the collagen sticknandceye patches. What eventually arrived was a brandless plastic tube and tub with no ingredients or instructions. I reached out to customer care, and 'Sam' got back and offered me a 5% refund and assured me it was a perfect product. As I explained the breaking of advertising laws to him he continued to voplyvand paste paragraphs, upping my refund % by 5 each time until 15%, and then said I could return at my own cost, which I his words, would be, 'very expensive', to receive branded items!

November 8, 2025
Unprompted review
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Rated 1 out of 5 stars

Scam with hidden chemicals

I ordered two sunblocks that were supposed to be all natural. Not only did it take months to show up, but then when it got here, it had a bunch of chemicals in it that weren’t advertised.
When I tried to return it, they gave me a bonus address. When I never heard anything, they said I sent it to the wrong address and they couldn’t refund it until they got it. So it was basically lost forever with no way to get my money back.

This company is definitely a scam!

August 1, 2025
Unprompted review
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Rated 1 out of 5 stars

Terrible

Terrible. I ordered this natural sunscreen nearly two weeks before I needed it to arrive for holiday. It took over three weeks to arrive and when I emailed to inquire, I got a lazy message back saying that it was on its way but no apology or anything and really I felt this was overpriced after I saw other companies with a similar product for cheaper. Felt a bit scammed.

August 10, 2025
Unprompted review
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