LPI Loans - Des Moines Reviews 149

TrustScore 5 out of 5

4.9

3528 Merle Hay Road, 50310 Des Moines, Iowa, US


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Rated 5 out of 5 stars

Angie at LPI loans really made my experience a five star visit when I was able to get approved for a loan for me and my family during our one of our hardest times of being without a vehicle for two we... See more

Company replied

Rated 5 out of 5 stars

Harmonie, Angie, and Kathy helped us get the money we needed on the same day we applied. The process is smooth and fast, and these three ladies are amazingly helpful, friendly, and professional. I hig... See more

Company replied

Rated 5 out of 5 stars

The girls in the office are always very friendly and accommodating... I always feel comfortable walking in the door. Only place I've ever been able to get a loan since I have no credit history.

Company replied

Rated 5 out of 5 stars

LPI is a Supportive and understanding lender! As someone working to rebuild credit, I have gotten used to banks and lenders sneering at me with thinly disguised disappointment. LPI is welcoming and wa... See more

Company replied


Company details

  1. #19 of 252 best companies in Non-Bank Financial Service
  2. #27 of 196 best companies in Financial Consultant

Written by the company

In 1973, our doors were opened. Today, with more than 50 years under our belts, we still stay true to our mission; To help those with imperfect credit. Banks and credit union loans are not right for everyone. That’s where we step in. For over half a century, we’ve been available to our Iowa & Illinois residents. Recently, we crossed over into South Dakota so we could extend our helping hand to more people in need. LPI employees genuinely make every effort to build a personal relationship with each of our customers. We want to get to know you, your needs, and your situation. We understand that every individual is different, and we strive to provide the perfect loan that fits you! Not every loan request can be granted. If we cannot get you to “yes!” the first time, we will work with you to guide and inform you on what needs to happen so we can be there for you in the future. We’ll provide the steps necessary to make your needs and desires a reality. Loan officer’s review your credit report history, but never see your credit score. This is because LPI Loans does not approve or deny an application based on a number. However, we do report to the credit bureau to help you build and/or re-establish credit… bonus! We care about what you’ve been through, what you’re going through, and where you want to go from here! So, what are you waiting for? Check us out at www.lpiloans.com! Applying online is super easy. Want to meet us in person? Use our online locations tab to find one of our five Iowa branches or our newest office in Sioux Falls, South Dakota. Please keep in mind that we’re only able to service those located within a 50-mile radius of any one of our branches. We appreciate you stopping by! At LPI Loans, we help you, get to YES!


Contact info

  • 3528 Merle Hay Road, 50310, Des Moines, Iowa, United States

  • 515-288-1440

4.9

Excellent

TrustScore 5 out of 5

149 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Very friendly!

Very friendly!! Welcoming! The process was smooth!

February 10, 2026
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Reply from LPI Loans - Des Moines

We love to hear about your smooth experience, Michelle! Thank you so much for the sweet words! We look forward to working with you!

Rated 5 out of 5 stars

My experience was great

My experience was great. It doesn't take that long to get paper and an answer for the loan.

December 12, 2025
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Reply from LPI Loans - Des Moines

Thank you so much for sharing your great experience, Diana! We appreciate your sweet review and 5 stars!

Rated 5 out of 5 stars

Pleasant to deal with

Pleasant to deal with. I had a great experience and have had no issues with the servicing of my loan.

October 1, 2025
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Reply from LPI Loans - Des Moines

We're so happy you had a great experience and we look forward to working with you! Thank you for the feedback!

Rated 5 out of 5 stars

They actually care

August 28, 2025
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Reply from LPI Loans - Des Moines

We most definitely DO care! Thank you for recognizing that, Ila! We appreciate your kind words and 5 stars!

Rated 5 out of 5 stars

The ladies at this branch are amazing

The ladies at this branch are amazing! Quick&easy process. Trustworthy team.

July 15, 2025
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Reply from LPI Loans - Des Moines

We're so happy to hear about your amazing experience with our Des Moines ladies, John! Thank you for the lovely review-can't wait to share with them!

Rated 5 out of 5 stars

The workers are Wonderful

The workers are Wonderful, and they respond extremely fast.

June 27, 2025
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Reply from LPI Loans - Des Moines

Thank you so much for the amazing review! We're so glad you had a wonderful experience! Thank you for your business!

Rated 5 out of 5 stars

Easy affordable and fast

Easy affordable and fast

April 4, 2025
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Reply from LPI Loans - Des Moines

Love this! We're so happy you find our services quick and affordable, Deborah. Thank you for your business!

Rated 5 out of 5 stars

Always have a good experience with LPI

Always have a good experience with LPI. Very friendly staff and more than willing to work with you.

April 23, 2025
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Reply from LPI Loans - Des Moines

We're so happy you continue to have good experiences with our DM team, Bryce! Thank you for the kind words and 5 stars!

Rated 5 out of 5 stars

Great Customer Service

Very thorough. Was able to answer any questions we had. Very quick!

April 25, 2025
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Reply from LPI Loans - Des Moines

Hi, Stevie! We're so happy the Des Moines office provided you with such a great experience! We appreciate your business!

Rated 5 out of 5 stars

Always an easy process through lpi…

Always an easy process through lpi loans. They always are able to get you in quick and out the door quick with a loan in hand.

March 27, 2025
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Reply from LPI Loans - Des Moines

Thank you for taking your time to share your kind words, Joshua! We appreciate your business!

Rated 5 out of 5 stars

Great people

The best group of people I know…

January 13, 2025
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Reply from LPI Loans - Des Moines

Awww, shucks! Lovely review, Columbus! Thank you so much for the sweet words and 5 stars!

Rated 5 out of 5 stars

LPI is a Supportive and understanding…

LPI is a Supportive and understanding lender! As someone working to rebuild credit, I have gotten used to banks and lenders sneering at me with thinly disguised disappointment. LPI is welcoming and warm, understanding and honest about their dealings.

November 27, 2024
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Reply from LPI Loans - Des Moines

Hi, Erika! Your review had us smiling from ear to ear! Thank you so much for the wonderful compliments and recognition! We appreciate you taking the time to share this and we look forward to working with you!

Rated 5 out of 5 stars

Fast and easy.

August 5, 2024
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Reply from LPI Loans - Des Moines

Thank you for taking your time to share your experience and give us 5 stars!

Rated 5 out of 5 stars

I really appreciate the service

I really appreciate the service and how they helped in

September 5, 2024
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Reply from LPI Loans - Des Moines

Thank you for sharing your experience, Otis! We appreciate your 5 stars and we thank you for your business!

Rated 5 out of 5 stars

I have a very positive and caring…

I have a very positive and caring relationship with Lpi, family emergency, automotive trouble they have had my back. Great company, great rates

July 1, 2024
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Reply from LPI Loans - Des Moines

We are so happy to have your back, Gregory! Thank you for the stellar review and 5 stars! We thank you for your business!

Rated 5 out of 5 stars

Easy process

Easy process, friendly staff, quick receipt of funds!

July 18, 2024
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Reply from LPI Loans - Des Moines

So glad you had such a seamless experience with our Des Moines team, Nicole! Thank you for taking the time to share!

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