LPI Loans Reviews 

2,056
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, attentive, and welcoming, making every office visit feel genuinely personal and comforting rather than cold or institutionalized. Reviewers often highlight the outstanding customer service provided by everyone, noting that employees truly care about personal situations and deliver extremely clear policy explanations. Some people also felt that securing emergency funding or managing loan approvals was remarkably fast, efficient, professional, and entirely painless. Consumers consistently appreciate how straightforward the entire borrowing process remains, even when navigating unexpected financial crunches, tight schedules, or past credit challenges.

What people talk about most

Staff

Consumers find staff to be positive, highlighting friendly, polite, and attentive service during every visit.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting polite assistance, polite staff, and... See more

Service

Customers consistently note positive experiences with service, highlighting fast, dependable, and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

With this being the third loan I’ve gotten from LPI Loans, at the Cedar Rapids branch each time , the staff is friendly, courteous and prompt. I appreciate that it doesn’t feel so institutionalized wh... See more

Company replied

Rated 5 out of 5 stars

Exceptional customer care. Very friendly, informative and helpful. I got my loan easily and was informed on the decision quickly. Thank you,... See more

Company replied

Rated 5 out of 5 stars

Amazing and attentive help. I needed emergency funding and manager Joan arranged it the next day. Also Emily and Michaela were super helpful. LPI is the only place in my opinion to obtain a personal l... See more

Company replied

Rated 5 out of 5 stars

The relationship with the people in the business was fantastic and how I remember! Every phone call was so meaningful!! I have talked to my friends about my experience!

Company replied


Company details

  1. Non-Bank Financial Service
  2. also in
  3. Financial Consultant

Written by the company

In 1973, our doors opened — and more than 50 years later, we still stay true to our mission: helping people with less-than-perfect credit. Banks and credit unions are not the right fit for everyone. That’s where LPI Loans steps in. For over half a century, we’ve worked to provide personal, local lending options for customers throughout Iowa and South Dakota. At LPI Loans, our employees genuinely make every effort to build a personal relationship with each customer. We want to get to know your needs, your situation, and your goals. Every individual is different, and we work hard to review the full picture and help you understand what loan options may be available. Not every loan request can be approved. But if we can’t get you to “yes” the first time, we’ll do our best to guide you, explain what may need to change, and help you understand possible next steps for the future. No credit score used — we review your credit history, but never your score. LPI Loans does not approve or deny an application based on a number. We also report to the credit bureaus, so on-time payments may help you build or re-establish credit. We care about what you’ve been through, what you’re going through, and where you want to go from here. Check us out at www.lpiloans.com — applying online is easy! Want to meet us in person? Use our online Locations tab to find one of our five Iowa branches or our Sioux Falls, South Dakota office. Please keep in mind that we’re only able to serve customers located within 75 miles of one of our branches. At LPI Loans, we help you get to YES!


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,056)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

LPI is the ONLY loan company you need!!

I have dealt with LPI in Davenport for my loan needs on 2 occasions. They are ALL the nicest, most professional people I have ever worked with. They are quick friendly and explained everything in perfect detail. I highly recommend LPI for anyone’s loan needs.

September 24, 2026
Rated 5 out of 5 stars

With this being the third loan I’ve…

With this being the third loan I’ve gotten from LPI Loans, at the Cedar Rapids branch each time , the staff is friendly, courteous and prompt. I appreciate that it doesn’t feel so institutionalized when there doing business. Thank you making me feel like a guest not just another customer.

September 29, 2026
Unprompted review
LPI Loans logo

Reply from LPI Loans

Carlotta - we love this review! Thank you so much for taking the time to share your experience and such sweet words about our CR team! We appreciate you and we can't wait to share this with them!

Rated 5 out of 5 stars

They approved me when I had many…

They approved me when I had many denials from others. I even have a recent bankruptcy but there is income, and they were willing to look past my credit to approve me. Keep in mind Yes, the APR is about the same as a credit card, but many credit cards and even tribal loans said no.

Keep in mind, they want you to come in for your first loan but the staff was very nice and made signing the papers very easy.

They are a company that will actually help you if you can afford it.

August 8, 2026
Unprompted review
LPI Loans logo

Reply from LPI Loans

Thank you for taking the time to share your feedback and your experience! We're happy that we were able to work with you and we appreciate the kind words!

Rated 4 out of 5 stars

Loan upgrade

I have dealt with them many times it’s a quick process.

August 4, 2026
LPI Loans logo

Reply from LPI Loans

Thank you for taking the time to share your experience, Tracy! We appreciate you!

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