Lucialiving Reviews 

Please DO NOT buy anything from this company. It is a scam. The light is 220v and will not work in the US. All of the positive reviews are AI. They took our money. The delivery took nearly three months to arrive. The product was damaged. They will not process a refund.

The light fixture is intensely colored. The glass is thuck, the hardware is nice, and its exactly as pictured.

Be patient! To be honest, I checked several times to make sure that this was a legitimate site and not a scam. It’s legit! You just have to be very patient waiting for shipping times. But each time I reached out to the company to check on my status I received a very cordial response. The thing is that the light fixtures I received from Lucia are so unique and couldn’t be found anywhere else! So I’m glad I waited and I love my fixtures!

I bought two beautiful wall sconces from Lucia Living. My experience with them was wonderful. I highly recommend this company. Their customer service was exceptional. They promptly replied to all my emails when I had a few questions 😊

Really love the light fixture, it is elegant and it was easy to install. I spent hours looking for a good light fixture and Lucia finally had what I was looking for. Only reason for 4 stars is that it took several weeks to ship to the States. They had great customer service that answered my questions quickly when it was not arriving. It would be helpful if they could update their shipping estimates online when you order, so you know what to expect.

I received the light fixture in a timely manner and very well packaged. The quality is fantastic and the lighting is the exact moody look I was going for! Beautiful deep green when not lit up and a warm minty green when lit up. Absolutely love it!

Delivery took month upon months with no proactive communication. It was very disruptive to a renovation. Would not say the price point is justified based on customer service and product quality.

We absolutely love our new bathroom light. The Vintage Art Deco Milk Glass Eloise Vanity Light Fixture was the perfect finishing touch to our complete bathroom renovation. The quality of the light fixture is top tier and it was delivered much faster than I expected. We’ve received so many compliments on the light fixture that we chose. I would 100% order again.

Great product and customer service. Delivery took a little long, but worth it!

Customer Service at its best. Product was just as described, and customer service is great at answering all questions very timely. I would highly recommend this company for your decorating needs. Thanks for the great experience!

The light fixtures I ordered came and are beautiful. Very high quality. There were a couple issues with some of the pieces, but the customer service was great and handled in a timely manner. Keep in mind, shipping takes a couple of weeks as these are coming from overseas.

We just finished our new build and I was looking for quite a few lighting options so I needed something that was quality but still affordable and this was it. Unique but timeless styles. Their customer service is great too!

Beautiful lamp and great quality and arrived promptly

I loved the quality of the lights I received. The unique designs were perfect fit for our house!

I would give a full star rating if I could for the actual fixture. I ordered a few of the moth fixtures, and I love them so much. They check the whimsical and unique boxes perfectly. However, they are problematic arriving with broken wings or antenna. But! This is where the 10+++++++ customer service steps in! They have been extremely helpful, problem solving with me, sending videos, following up with emails, and sending replacement lights when needed. I have never experienced such attentive customer support like this before. Amazing. Lina and Mary, have been so wonderful, thank you!
Do not hesitate to order from this company. Shipping was quick, tracking was provided and I would order again from Lucia in a heartbeat.
They have a great selection on their website as well. Thank you!

I purchased a light fixture from Lucia Living, attracted by the design and presentation of its products.

Unfortunately, my experience raised some important concerns that I believe prospective Canadian and North American customers should be aware of.

My primary concern was whether the fixture complied with applicable North American electrical safety standards. When I requested specific documentation demonstrating recognized certification for the Canadian market, I was not satisfied with the evidence provided.

This is not a minor technicality. Electrical products sold in Canada are expected to carry appropriate certification from an accredited organization, such as CSA, cUL or cETL. This is an important consumer safety requirement, not simply a preference or product specification.

What followed was an extended exchange with Lucia Living in an effort to obtain satisfactory evidence of compliance and resolve the matter. Ultimately, the company reimbursed nearly the entire purchase price, retaining $50.

I appreciate that a substantial reimbursement was ultimately provided. However, it took considerable time and effort to get there, and I was left questioning why a retailer selling electrical products to North American consumers could not provide clear, verifiable documentation of the applicable safety certification.

My recommendation to anyone considering purchasing from Lucia Living is straightforward: before ordering, ask for the specific certification documentation for the exact fixture you intend to purchase, and confirm that the certification is recognized in your country. Do not rely solely on general assurances that a product meets North American standards.

The designs may be attractive, but electrical safety and verifiable compliance should come first. Based on my experience, I would be reluctant to purchase from this retailer again.

We recently ordered 6 lights from Lucia Living for our kitchen. Shipping did take a bit longer than I expected but when I reached out to customer service they were nothing but helpful. The lights look lovely in our kitchen. I would recommend these products!

Joy was absolutely terrific to work with at Lucia Living! I needed to update my delivery address right after placing my lighting order, and she took care of it seamlessly. Later on, when the lights didn't arrive right away, she went above and beyond by personally tracking down the shipment to make sure everything stayed on course. Her communication and dedication were incredible. Now that the lights have arrived, I couldn't be happier—they are absolutely beautiful and exactly what I wanted. Thank you, Joy and Lucia Living!

Had an issue that wasn’t their fault. FedEx delivered to the wrong address and it took over a week to find it. Lucia tried to work with me and suggested a reshipment but then fortunately it showed up. Would buy from again.

Ordering was easy. The light came in good condition. Installation was a breeze and it looks great.