LULU Software (an Avanquest company) Reviews 

29
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TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Scam company. Claims to offer free products, which it absolutely does not. Also, I have been bombarded with Ads, which despite rejecting them, continue to arrive. If you do any business with this c... See more

Rated 1 out of 5 stars

Same problem under different names. Two years of continued charges for an unwanted product, ignored complaints, unanswered messages, told I would be refunded, told they sent me emails (NO) and t... See more

Rated 1 out of 5 stars

If there were negative stars available to click, they would receive several negative stars. I honestly thought that I was dealing with Adobe. Their website looks sooo similar. I didn't notice until... See more

Rated 3 out of 5 stars

Soda pdf works perfect, I also did some research on the website to CANCEL your rebill. Go to your billing information page and scroll down to rebill, simple click will avoid rebilling. This is the onl... See more

Company details

  1. Software Company

Written by the company

At LULU Software, we redefine the landscape of online software by delivering feature-rich, consumer-centric products designed with you in mind. Our flagship solution, Soda PDF Anywhere, is a groundbreaking tool that combines comprehensive desktop and online PDF functionalities, setting a new standard in document management. As a member of the Avanquest Group, LULU Software benefits from a global network of resources and expertise, enhancing our ability to deliver top-tier solutions.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

29 reviews

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1.5

All reviews

(29)

1 review in the last 12 months

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Rated 1 out of 5 stars

Scam company

Scam company. Claims to offer free products, which it absolutely does not. Also, I have been bombarded with Ads, which despite rejecting them, continue to arrive. If you do any business with this company, please be aware that it may end badly. Very badly :o(

September 28, 2024
Unprompted review
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Rated 1 out of 5 stars

If there were negative stars available…

If there were negative stars available to click, they would receive several negative stars. I honestly thought that I was dealing with Adobe. Their website looks sooo similar. I didn't notice until after the issues, that this is not Adobe.

They received payment, waited for the download. The download wouldn't work correctly, so the guy went on to tell me all the things wrong with my computer and how he could fix it. The program still doesn't work 4 months later. I can't reach anyone. This is absolutely a scam.
I will be getting a new debit card and they won't get me again.

March 7, 2024
Unprompted review
Rated 1 out of 5 stars

LULU SOFTWARE IS A SCAM

LULU SOFTWARE IS A SCAM, JUST BOUGHT A PDF CONVERTER, THEY CHARGED MY CREDIT CARD AND THEY NEVER SENT EMAIL FOR ACTIVATION. ORDER SEEMS DIEAPPERED, PLU SNO WAY TO CHAT TO ANYBOYDY, SCAM

March 12, 2024
Unprompted review
Rated 1 out of 5 stars

Rip Off

I paid for the software SodaPDF via Paypal. I got some online assistance supposedly to set it up, but there were only interesting in upselling.

I never got it working. So I filed a dispute with Paypal and Paypal decided in their favor!

#$#^% Unbelievable. I am really pissed.

December 20, 2023
Unprompted review
Rated 3 out of 5 stars

Soda pdf works perfect

Soda pdf works perfect, I also did some research on the website to CANCEL your rebill. Go to your billing information page and scroll down to rebill, simple click will avoid rebilling. This is the only complain I saw on here hopefully this will help you! Its the 7th box down under payment, hit the cancel rebill.

August 26, 2023
Unprompted review
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Rated 1 out of 5 stars

I have been charged for this software…

I have been charged for this software that I have not authorized and PayPal was of no help, This company has found away of automatically renewing a product that was loaded on an ASUS computer I purchased. I have had little success reaching out to the LULU/UpClick people. I am returning to a reliable DELL and would advise all to do so. I am reaching out to my Representatives in Congress for help in solving this issue which appears to me to be a criminal "Loop Hole".

April 7, 2022
Unprompted review
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Rated 1 out of 5 stars

Scammers

Scammers. They take money even after disabling auto-renewal and terminating the contract.

October 3, 2022
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAMMERS

I never buy any product from 7270356 CANADA INC. I did not know why I was charged $129.90 on August 26, 2022 by Automatic Payment. TOTAL SCAMMERS and they should be relinquished!

August 28, 2022
Unprompted review
Rated 1 out of 5 stars

If I could give it ZERO stars I would

If I could give it a ZERO I would. I, like others, was charged $90 when I NEVER purchased plan. I tried the free version, but discovered when I attempted to export a pdf into a word file it was TOTAL jibberish. I ended up finding a FREE online pdf site and it did the job. I want my money back but of course they won't return it. I had NO CLUE I was being charged I was never sent an email or letter about the ACH, but they lied and said they sent an alert. TOTAL SCAMMERS and they should be relinquished!

May 10, 2022
Unprompted review
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Rated 4 out of 5 stars

Soda PDF by LULU

The first year I had Soda PDF I was doing university and like some of the users have already stated LULU software had poor practices with a subscription to add-ons. Yet, I managed to get a refund, it just took some time.

As for the software itself, Soda PDF, I love it.

September 3, 2021
Unprompted review
Rated 1 out of 5 stars

Robbers!

Robbers!

Their software contain auto renewal licence plug in that you cannot disable. This generate automatic payment via paypal without your consent.

Do not buy their products. They are crooks.

April 23, 2021
Unprompted review
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Rated 1 out of 5 stars

HORRIBLE!!!!!

HORRIBLE!!!!!

Dont install. After reseting mij macbook. i could not get in. needed an update but lulu blocks it. and i needed the update to use my macbook. ... wasted soooooo many hours to solve it.

March 8, 2021
Unprompted review
Rated 1 out of 5 stars

Shady Business Practices

I have been getting charged twice for the same software subscription for several years. I tried calling LuLu and their invoicing service. Both have no help recordings. The recordings want to administer a survey about the call that did not happen. This company has fradulant business practices. They are charging credit cards but there is no way to speak with them about issues or stopping the charges. And to top it off, you cannot get an invoice for their charges because they don't email you an invoice when they charge your card. The only way to stop them is either cancel your credit card and get a new one or have your bank refuse any charges from LuLu.

October 21, 2020
Unprompted review
Rated 1 out of 5 stars

Avoid!

Same problem under different names. Two years of continued charges for an unwanted product, ignored complaints, unanswered messages, told I would be refunded, told they sent me emails (NO) and that I didn't respond so they closed my case -- or that I called them 2 days too late, so their policy means I don't get refunded. Terrible.

LULU Software
Upclick
Interactive Brands
7270356 Canada Inc.
Soda pdf.

July 8, 2020
Unprompted review
Show reviews in all languages. (29 reviews)

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