This cleansing tea is something I have never tried before. Experiencing a huge bloating problem for the first time ever, I decided to try it after seeing it advertised. It has helped, though not quite... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Communication after the order was placed was great. The tea tastes great, hot or cold. I haven't noticed a difference yet with regards to bloating or increased energy levels but I've only just start... See more
Company replied
Lots of Communication throughout buying process and aftercare. Only been taking for 2 weeks so haven’t noticed any differences yet, but the ingredients are all good so will persevere. They did take lo... See more
Company replied
The product arrived very quickly I also really enjoyed that LULUTOX showed real integrity by NOT trying to sell me EVERYOTHER PRODUCT THAT THEY HAVE. So many other products that are on utube are gen... See more
Company replied
Company details
Written by the company
Lulutox Detox tea is a finely crafted premium blend, featuring a delightful peach flavor. This special tea combines a harmonious blend of potent ingredients, long revered in holistic medicine for their capacity to enhance overall well-being. Matcha Green Tea: Recognized for its rich antioxidant content, Matcha Green Tea gently boosts energy levels while sharpening mental clarity and focus. It also supports metabolism and detoxification, contributing to an invigorated sense of vitality. Yerba Mate: Hailing from South America, Yerba Mate offers a natural source of caffeine that delivers sustained energy without the typical jitteriness. Renowned for its potential to enhance mental alertness and physical endurance, Yerba Mate is a valuable addition to your daily routine. Hibiscus: Bursting with vitamins, minerals, and antioxidants, Hibiscus not only adds a floral note to the blend but also aids digestion and fortifies the immune system. Its reputation for potentially reducing blood pressure and promoting heart health makes it a cherished ingredient. Indulge in the soothing peachy flavor of Lulutox Detox tea, as it gently supports your journey towards a more balanced and vibrant lifestyle. With each sip, you're taking a step toward a robust and rejuvenated you. IMPORTANT NOTE: Our product is designed to enhance your well-being and vitality, and it's not intended to diagnose, treat, cure, or prevent any particular disease or condition. If you're currently taking prescription medication, expecting a new addition to your family, or nursing, we recommend having a cheerful chat with your healthcare provider before indulging in this delightful brew. Please remember that individual experiences may vary, and this wonderful infusion is recommended for adults who can enjoy the benefits of its plant-based caffeine content.
Contact info
Albany Post Road, 12538, New York, United States
- customercare@lulutox.com
- lulutox.com
3.9
Great
14K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shipping was fast
Shipping was fast! I have been using the product for almost 25 days now. Haven't noticed any changes yet.
September 11, 2026
Unprompted review
After using the tea for three weeks
After using the tea for three weeks, I’m starting to feel a soothing sensation in my stomach—no bloating—and since I sometimes struggle with sleep, it seems to have improved as well.
September 11, 2026
Unprompted review
This company it’s not honest at all keep away from them
This company it’s not honest at all. First of all I have ordered a tea for me to try out then I noticed they have been taken further money from my acc for subscription that I hadn’t authorised. Secondly the tea it’s not do what they say it does . After using it for a month no changes at all. By then they send out 2nd pack . I tryed to cancel it and they said can not be cancelled but when you receive it return it. After 3 emails I managed to to cancel the subscription . Return it’s a nightmare they said first I can’t not get refunded although they say in adds full refund back with in 30 days. Then they agreed for me to return it . The yea it’s came from uk warehouse but they wanted me to send it back to USA . I don’t understand why can’t send it back to Uk. Postage’s to USA was £13.50 to send back , where in uk would been £3.99 . They done that for you to loose money and for them to resell the tea and maximise profits . There thieves, liers and dishonest company making money out of peoples misery in my case disabled. Please stay away from them 1 star I gave them it’s too much for them . I have emailed them again and still haven’t responded
September 10, 2026
Unprompted review
Awful service
Awful service. I have tried several times to cancel my subscription and the only option is "pause"!. This has resulted in receiving an unwanted delivery of it again, despite pausing. I have emailed customer service several times asking for help in cancelling. Received emails back offering discounts etc AND despite replying "no thank you I wish to cancel" it is still ongoing. I will cancel payment with my card provider but awful service so far from Lulutox tea. Plus I felt no benefit from it whatsoever, waste of money.
September 10, 2026
Unprompted review
Do not deal with this company
Do not deal with this company. When you make a purchase they add you to a subscription and then send out further supplies, unrequested and charge you through your card. They don’t ask they just charge your card and keep sending. Don’t deal with them.
September 11, 2026
Unprompted review
I look forward to making my Lulutox tea…
I look forward to making my Lulutox tea each morning. It's very tasty!
September 9, 2026
Unprompted review
Reply from Lulutox
Hello D Sheffield,
Thank you so much for sharing your lovely feedback with us! We’re delighted to know that Lulutox has become an enjoyable part of your morning routine.
We truly appreciate you taking the time to share your experience. Should you have any other feedback or questions, please feel free to reach out to our support team at customercare@lulutox.com. We’ll be more than happy to assist you.
Warm regards,
Lulutox Team
lovely taste
great communication and explanation of products. Tastes great and continued communication is nice to see.
September 10, 2026
Unprompted review
Reply from Lulutox
Hello Aline,
Thank you for taking the time to share such kind feedback! We’re so pleased to hear that you’ve had a positive experience with our communication and that you’re enjoying Lulutox as part of your wellness routine.
Keeping our customers informed and supported is very important to us, and we truly appreciate hearing from you. If you ever have any additional feedback or questions, please reach out to our support team at customercare@lulutox.com. We’ll be happy to assist.
Warm regards,
Lulutox Team
They make customers life difficult
They make customers life difficult. By mistake I order something that I do not want they still send it to me now I want to return it and I need the approval of them to do it. I do not understand. Im trying to return this for 2 days and still have not hear from them how and where to do it even though I have to pay for the return,
Customer service is the worse and I hope the tea that I got is not as bad.
September 7, 2026
Unprompted review
Reply from Lulutox
Hello Claudia,
Thank you for taking the time to share your feedback with us. We’re sorry to hear about any inconvenience you might have experienced, and we’d be glad to look into your concerns further.
Unfortunately, we weren’t able to locate your order using the details provided in your review. We’ve requested some additional information from you through Trustpilot, so please complete that request when you have a moment. This will allow our team to identify your order and assist you directly as soon as possible.
Alternatively, you’re welcome to contact us at customercare@lulutox.com with your order ID and any additional details that may help us look into your concerns.
Warm regards,
Lulutox Team
Cancel subscription
This is a pleasant herbal tea, but the company are an absolute nightmare.
I want to cancel my subscription, easy NOT, 30 emails back and forth, same old crap, we'll give you a discount, i dont want a bloody discount, I want to cancel, then you get, oh I cant cancel your discount due to a technical error. What a load of crap.🤬 Dont touch this company with a barge pole.
September 10, 2026
Unprompted review
Reply from Lulutox
Hello Jan,
Thank you for taking the time to share your feedback with us. We’re sorry to hear about any inconvenience you might have experienced, and we’d be glad to look into your concerns further.
Unfortunately, we weren’t able to locate your order using the details provided in your review. We’ve requested some additional information from you through Trustpilot, so please complete that request when you have a moment. This will allow our team to identify your order and assist you directly as soon as possible.
Alternatively, you’re welcome to contact us at customercare@lulutox.com with your order ID and any additional details that may help us look into your concerns.
Warm regards,
Lulutox Team
weight management
I'm hoping that this will help me with weight management. No change yet, but it is early days. I enjoy the flavour of the tea.
September 10, 2026
Unprompted review
Reply from Lulutox
Hello Sharon,
Thank you for sharing your experience with us! We’re happy to hear that you’re enjoying Lulutox and appreciate you making it part of your routine.
We hope you continue to enjoy your daily cup as part of your overall wellness journey. If you have any questions or additional feedback along the way, our support team at customercare@lulutox.com will be glad to assist.
Warm regards,
Lulutox Team
I am writing to cancel out a unhappy…
I am writing to cancel out a unhappy review I wrote a couple of weeks ago.
I had an issue recently with double ordering by mistake and 2 payments taken out of my bank which I didnt think I had actually confirmed payment.. I got in touch immediately to be told the order couldn't be cancelled and I was to return once received which I thought was just a total nuisance however, I have today been told to expect 50% refund and to keep both orders when they arrive. So very pleased with the outcome it has taken a bit of time but at least shows the company do care and I will continue to use and happy to now give 5 stars.
September 2, 2026
Unprompted review
Reply from Lulutox
Hello Corinne,
Thank you so much for taking the time to update your review and share your experience with us. We truly appreciate your patience throughout the process, and we’re delighted to know that you’re pleased with the support you received.
Your kind words and continued trust in Lulutox mean a great deal to our team. If you ever have any further feedback or questions, please don’t hesitate to contact us at customercare@lulutox.com. We’ll always be happy to assist.
Warm regards,
Lulutox Team
Avoid Avoid Avoid
Avoid Avoid Avoid
This is a company that just scams money out of you
Thought i had made 1 order then found out I had a further order which I couldn't cancel or get a refund.
Tried to cancel my " subscription " was told I haven't got 1 , that didn't stop them taking more money off me
I have had to take the position of talking to my bank to cancel the dd
Avoid Avoid Avoid
September 8, 2026
Unprompted review
Reply from Lulutox
Hello Robert,
Thank you for taking the time to share your feedback with us. We’re sorry to hear about any inconvenience you might have experienced, and we’d be glad to look into your concerns further.
Unfortunately, we weren’t able to locate your order using the details provided in your review. We’ve requested some additional information from you through Trustpilot, so please complete that request when you have a moment. This will allow our team to identify your order and assist you directly as soon as possible.
Alternatively, you’re welcome to contact us at customercare@lulutox.com with your order ID and any additional details that may help us look into your concerns.
Warm regards,
Lulutox Team
Detox tea
Detox tea: Great product. Great customer service. Accurate advertising.
September 10, 2026
Unprompted review
Reply from Lulutox
Hello Al,
Thank you for sharing your wonderful feedback with us! We’re so pleased to know you’ve had a positive experience with Lulutox and our customer care team. Your support and kind words are truly appreciated.
Should you have any other feedback or questions, please feel free to contact our support team at customercare@lulutox.com. We’ll be glad to assist you anytime.
Warm regards,
Lulutox Team
Email's I received asking how i was…
Email's I received asking how i was doing
Just that contact kept you going
Didn't like flavour at first but quite enjoy it now
Hopefully I can lose some weight
September 10, 2026
Unprompted review
Reply from Lulutox
Hello Veronica,
Thank you for taking the time to share your feedback with us! We’re delighted that our regular check-ins have helped you feel supported along the way and that you’ve come to enjoy Lulutox as part of your routine.
We truly appreciate having you on your wellness journey with us. If you have any questions or would like to share more feedback, our support team at customercare@lulutox.com will always be happy to assist.
Warm regards,
Lulutox Team
Avoid Avoid Avoid like most reviews was…
Avoid Avoid Avoid like most reviews was conned into a subscription which i never agreed to and found it near impossible to cancel. Order after order arriving and payments taken from my account..just a scam and avoid at all costs
September 9, 2026
Unprompted review
Reply from Lulutox
Hello Lesley,
Thank you for taking the time to share your feedback with us. We’re sorry to hear about any inconvenience you might have experienced, and we appreciate the opportunity to assist you.
Our support team has reached out to you by email with the aim of helping address your concern. Please check your inbox, as well as your spam or junk folder, for their message.
If you haven’t received the email, please contact us directly at customercare@lulutox.com so our team can look into your concerns and assist you right away.
Warm regards,
Lulutox Team
AVOID AVOID AVOID AVOID you will be sent product…
AVOID AVOID you will be sent product you did not agree to e.g buy 1 get 1 free! Sent 4 charged more! Ref 7520407. Sent and charged for further 2 even though I Insisted that I DO NOT REQUIRE NOR NEED THEM. DiD NOT WORK FOR ME AND DO NOT APPRECIATE COUNTLESS EMAILS NONE CONFIRMING CANCELLATION AS IS MY RIGHT DO DO UNDER CONSUMER RIGHTS ACT. They are avoiding what ia a SIMPLE request to Cancel Subscription. Another day of recieving useless emails requesting more information even though they are in possession of my personal and order details obviously an automatic reply as.per other customers. JUST CANCEL SUBSCRIPTION SHOULD NOT BE SO DIFFICULT AS PER CONSUMER RIGHTS STATES.
September 8, 2026
Unprompted review
Reply from Lulutox
Hello customer,
Thank you for taking the time to bring your concerns to our attention. We’re sorry to hear about any inconvenience you might have experienced, and we appreciate the opportunity to assist you.
Our support team has reached out to you via email to look into your concerns and work toward a suitable resolution. Please check your inbox, including your spam or junk folder, for our message.
If you haven’t received our email, please contact us directly at customercare@lulutox.com so our team can assist you right away.
Warm regards,
Lulutox Team
I received my original order a while…
I received my original order a while ago but today I have received a further delivery of one packet of teabags and am concerned. I emailed them after my original delivery because they had used the word subscription
They emailed me saying it was only a one off shipment so I am concerned.
September 9, 2026
Unprompted review
Reply from Lulutox
Hello Jennifer,
Thank you for taking the time to share your feedback with us. We’re sorry to hear about any inconvenience you might have experienced, and we appreciate the opportunity to assist you.
Our support team has reached out to you by email with the aim of helping address your concern. Please check your inbox, as well as your spam or junk folder, for their message.
If you haven’t received the email, please contact us directly at customercare@lulutox.com so our team can look into your concerns and assist you right away.
Warm regards,
Lulutox Team
Reply from Lulutox
Hello Dale,
Thank you so much for taking the time to share your positive feedback with us! We’re delighted to know that you’ve had a great experience with Lulutox, and we truly appreciate your support.
If you have any other feedback or questions, please feel free to reach out to our support team at customercare@lulutox.com. We’ll always be happy to assist you!
Warm regards,
Lulutox Team
Reply from Lulutox
Hello Mr Ben,
Thank you for sharing your wonderful feedback with us! We’re so pleased to hear that you had a positive experience with our team and truly appreciate you taking the time to let us know.
Should you have any other feedback or questions, please don’t hesitate to reach out to our support team at customercare@lulutox.com. We’ll be more than happy to assist you.
Warm regards,
Lulutox Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.