Lulutox Reviews 

14,303
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 7,476 reviews, reviewers had a great experience with this company. Customers frequently praise the delicious and refreshing taste of the herbal tea, noting that it brings noticeable improvements to their daily energy and helps reduce bloating. Many consumers also appreciate the very friendly assistance provided by the team and mention that shipping times are remarkably fast and efficient. However, some customers also noted unexpected auto-renewals and subscription orders following their initial purchase. A few other people felt that the product return process was complicated, stating that obtaining refunds or resolving billing issues through support proved quite difficult.

What people talk about most

Product

Customers had positive experiences with product, noting that the pleasant-tasting tea helps reduce bloating,... See more

Quality

People report positive experiences with quality, highlighting the delicious taste, natural herbal... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising fast shipments, helpful... See more

Customer service

Consumers experience mixed feelings regarding customer service, as many reviewers praise the awesome support,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My son recommended this Lulutox product to me, and a few weeks later, my sister-in-law mentioned that she was using it as well. One factor that I could say is open my bowel every day and I noticed tha... See more

Company replied

Rated 5 out of 5 stars

To see and feel the gains from a natural products really boosts me up as pharmaceutical drugs have been bringing me down for years...no side effects and it works ...thanks Lulutox and all involved in... See more

Company replied

Rated 5 out of 5 stars

Their advertisements make it sound brilliant, their sales pitch is good, the price not too bad, maybe it could be cheaper, but becareful, cuz it don't work for everyone. Yes it can help with weight l... See more

Company replied

Rated 5 out of 5 stars

I was a bit sceptical when I ordered but having taking them for almost a month I am now seeing changes. I have more energy that lasts throughout the day, no more mid afternoon crashes. The urge to sna... See more

Company replied


Company details

  1. Home Goods Store

Written by the company

Lulutox Detox tea is a finely crafted premium blend, featuring a delightful peach flavor. This special tea combines a harmonious blend of potent ingredients, long revered in holistic medicine for their capacity to enhance overall well-being. Matcha Green Tea: Recognized for its rich antioxidant content, Matcha Green Tea gently boosts energy levels while sharpening mental clarity and focus. It also supports metabolism and detoxification, contributing to an invigorated sense of vitality. Yerba Mate: Hailing from South America, Yerba Mate offers a natural source of caffeine that delivers sustained energy without the typical jitteriness. Renowned for its potential to enhance mental alertness and physical endurance, Yerba Mate is a valuable addition to your daily routine. Hibiscus: Bursting with vitamins, minerals, and antioxidants, Hibiscus not only adds a floral note to the blend but also aids digestion and fortifies the immune system. Its reputation for potentially reducing blood pressure and promoting heart health makes it a cherished ingredient. Indulge in the soothing peachy flavor of Lulutox Detox tea, as it gently supports your journey towards a more balanced and vibrant lifestyle. With each sip, you're taking a step toward a robust and rejuvenated you. IMPORTANT NOTE: Our product is designed to enhance your well-being and vitality, and it's not intended to diagnose, treat, cure, or prevent any particular disease or condition. If you're currently taking prescription medication, expecting a new addition to your family, or nursing, we recommend having a cheerful chat with your healthcare provider before indulging in this delightful brew. Please remember that individual experiences may vary, and this wonderful infusion is recommended for adults who can enjoy the benefits of its plant-based caffeine content.


Contact info

3.9

Great

TrustScore 4 out of 5

14K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.9

All reviews

(14,303)

8,161 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

a fuir, car tres mauvaise politique commerciale!

I haven't tested their tea.... as I refused to accept their order after noticing at checkout that they had charged me an extra 3 bags under the pretext of a promotion added without my knowledge :
I contacted them to say that I will not accept this package. They claimed that their policy required us to accept it anyway, and then return it ourselves.
Since late August.. and of course, no refund has been offered.
The fact is that Company has a very bad business policy.

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great product lulutox

To my knowledge the reviews I have read made me feel my own experience by purchasing the tea and trying out myself. Great product and great value for money.

November 1, 2026
Unprompted review
Rated 5 out of 5 stars

Easy company to order from. Good service.

Easy company to order from, as I have used Lulutox for a long time I am totally at ease ordering from them.
I find them a good company who always have what I need when I want it. Would recommend them to anyone. Quick delivery and free postal is a help as well.

October 30, 2026
Unprompted review
Rated 1 out of 5 stars

Do not order this tea.

After I complained about their billing, refund, and ordering policies, they “blacklisted” me from any future orders. Terrible communication and horrible customer service. No explanation. Do not buy this tea. Not worth the hassle. There are other herbal teas out there.

October 31, 2026
Unprompted review
Rated 1 out of 5 stars

They have seny a repeat order

5831779942608 They have sent a repeat order, when I cancelled the supbscitption, and say I.have to wait for product to be delivered, send it back to the company at my expense and then wait.to.see if I.can get a refund.
I have emailed.about 10 times.and I.am dusgusted and disrguteled.about the whole thing and the experience.highly dodgy... immoral company

Also on my 1st order they sent 2 months when i wanted to try 1.

October 22, 2026
Unprompted review
Rated 1 out of 5 stars

I have not received the tea yet so…

I have not received the tea yet so cannot comment on how good it is.
I would like to comment on the process. Found the website misleading and easy to inadvertently enter into a contract for repeated orders. I was having second thoughts whether to proceed and did not click confirm my order. I left the page then to my surprise noted an email confirming an order had been placed. I feel a bit duped and the order is already delayed so will be interesting if it does arrive. Cannot recommend

October 17, 2026
Unprompted review
Rated 3 out of 5 stars

Beware

Beware: Lulutox will try to take as much money from you as they can , eg adding another 3 packages to the order without your permission which you can’t delete. I had difficulty in getting it back but persevered. At first they said my return parcel had not arrived but eventually agreed after I sent I photoshot of the Royal Mail confirmation of delivery. Also they sent persistent emails trying to get you buy more , even slightly threatening in content eg’ I see you have not taken up our offer …… I cannot do anymore for you’
Please do not think you are going to
lose loads of weight. You are not , but it does act as a sort of laxative so you do lose water which makes you feel lighter with a flatter stomach. Be careful though , keep up your liquid intake.
Do not buy from Lulutox themselves. I bought a 2nd order from eBay where it was cheaper.

September 10, 2026
Unprompted review
Rated 1 out of 5 stars

I tried to order 1 bag of 28 lulutox…

I tried to order 1 bag of 28 lulutox infusions. I put in my full card details to pay - then after clicking 'pay' I was told order was not complete, did I want a coffee additive. I chose no, not this time, but the new 'offer' popped up repeatedly. I could not 'complete' the purchase. Now I have no idea if they will take my money but say I did not complete. Beware, this is hard pressure selling set up to force you to buy more than you want, and may be a complete scam.

October 30, 2026
Unprompted review
Rated 1 out of 5 stars

Thanks to trustpilot lulutox have now…

Thanks to trustpilot lulutox have now agreed to pay the original postage (not received yet though) but NOT repay the return postage as their rules state they dont pay postage on returns orders

Bearing in mind that they sent the product in error (not an order by me) and insisted it being returned before they would refund me for THEIR error i had to pay the return postage. However i went to all the trouble of returning their error not something i ordered so why does that rule apply here?

Despite many patronising emails they are still refusing to pay the return postage. Total lack of appreciation and integrity

Be aware of dealing with them

October 29, 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Sheila,

Thank you for taking the time to share your feedback with us. We're sorry to hear about the inconvenience you might have experienced, and we understand how important it is to have your concerns addressed.

Our customer support team has reached out to you via email regarding this matter, and we sincerely hope to have the opportunity to make things right. We kindly ask you to check your inbox, including your spam or junk folder, for our message.

If you haven't received our email or need any further assistance, please don't hesitate to contact us at customercare@lulutox.com. Our team will be more than happy to assist you and ensure your concerns are addressed as quickly as possible.

Warm regards,
Lulutox Team

Rated 1 out of 5 stars

If I could give this company no stars

If I could give this company no stars, I would have! Not only did my so-called "one-time" purchase back on August 24th take a long time to arrive, I was somehow placed on a subscription plan where I would have a recurring payment every three months! I had to contact my credit card company to alert them to this fraudulent action and to cancel my card so that no more UNAUTHORIZED payments would come out. So, my advice to everyone dealing with this company using a credit card, check your credit card account regularly, because you're likely to discover you're also on a subscription plan you did not ask for! And you're paying for it. I am really considering not buying anything for any site that even offers these subscription plans because they seem to place you on them automatically without your permission. Be careful, ladies and gentlemen!

October 24, 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Wanda,

Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience and any inconvenience you might have encountered.

We'd really like the opportunity to look into your concerns and assist you further. Unfortunately, we weren't able to locate your order using the information provided in your review.

To help us better understand your situation, we've requested some additional details through Trustpilot. We'd appreciate it if you could complete this request so our team can identify your order and assist you directly as soon as possible.

Alternatively, you're always welcome to reach out to our support team at customercare@lulutox.com with your order ID or any other relevant details. Our team will be more than happy to help.

Thank you for your understanding. We look forward to hearing from you and helping address your concerns.

Warm regards,
Lulutox Team

Rated 5 out of 5 stars

Great product as fully described in the…survey details.

Great product as fully described in the survey.

Why are you asking the customer to repeat what I just finnished writing.

October 28, 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Aris,

Thank you for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to know that you've had a positive experience with Lulutox.

We also appreciate your thoughts regarding the survey. Your feedback is valuable to us, and we understand how important it is to have a simple and convenient experience when sharing your thoughts.

If you ever have any additional feedback or questions, please don't hesitate to reach out to our support team at customercare@lulutox.com. We'll always be happy to assist you!

Warm regards,
Lulutox Team

Rated 1 out of 5 stars

Does not work

Got sucked in to the clever advertising.
This in no way taste's anything like peach.
I have been drinking 1 every morning for more than 3 months.
Didn't help with my weight loss whatsoever.
Would not advise trying this.
Disappointed

October 28, 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Linda,

Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience and any inconvenience you might have encountered.

We'd really like the opportunity to look into your concerns and assist you further. Unfortunately, we weren't able to locate your order using the information provided in your review.

To help us better understand your situation, we've requested some additional details through Trustpilot. We'd appreciate it if you could complete this request so our team can identify your order and assist you directly as soon as possible.

Alternatively, you're always welcome to reach out to our support team at customercare@lulutox.com with your order ID or any other relevant details. Our team will be more than happy to help.

Thank you for your understanding. We look forward to hearing from you and helping address your concerns.

Warm regards,
Lulutox Team

Rated 5 out of 5 stars

The person I spoke to was polite and…

The person I spoke to was polite and helpful answered all of my questions it was an easy process and the tea is very good

October 7, 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Jennifer,

Thank you so much for sharing your wonderful feedback! We're delighted to hear that you've had such a positive experience with Lulutox.

It's especially lovely to know that our team was able to make your experience pleasant and enjoyable. We truly appreciate your kind words and are grateful to have you as part of our Lulutox community!

Should you ever have any additional questions or feedback, please don't hesitate to reach out to our support team at customercare@lulutox.com. We'll always be happy to assist you!

Warm regards,
Lulutox Team

Rated 5 out of 5 stars

Great Communication and the tea is the…

Great Communication and the tea is the Best Start to a Positive Day AHEAD

October 18, 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Terry,

Thank you so much for your lovely feedback! We're thrilled to know that you've had such a wonderful experience with Lulutox.

It truly means a lot to us to hear that you're enjoying our tea and appreciate the care we put into connecting with our customers. Your kind words encourage us to continue providing the best possible experience for our Lulutox community!

If you ever have any additional feedback or questions, please feel free to reach out to our support team at customercare@lulutox.com. We'll always be happy to assist you!

Warm regards,
Lulutox Team

Rated 1 out of 5 stars

Do not trust them

Do not trust them ! I received extra packets/bags on my first order that I had not wanted and was being charged for they then wanted me to pay to return. I cancelled everything and a few weeks later got an email stating my order had been processed I contacted them stating I have not placed another order to be told we can’t find an order after lots of emails and my continuous stating that I did not want any more goods I was deducted money from my account and told it was too late to do anything as the order had left and was on its way to me. This company is disgusting has no customer care and will just want to keep taking your money enen though you don’t place orders and gave I writing that everything is cancelled AVOID them at all cost

October 1, 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Susan,

Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience and any inconvenience you might have encountered.

We'd really like the opportunity to look into your concerns and assist you further. Unfortunately, we weren't able to locate your order using the information provided in your review.

To help us better understand your situation, we've requested some additional details through Trustpilot. We'd appreciate it if you could complete this request so our team can identify your order and assist you directly as soon as possible.

Alternatively, you're always welcome to reach out to our support team at customercare@lulutox.com with your order ID or any other relevant details. Our team will be more than happy to help.

Thank you for your understanding. We look forward to hearing from you and helping address your concerns.

Warm regards,
Lulutox Team

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