I’m rating a 4 instead of a 5 as my order process was not ideal. Otherwise it would be a 5. The order page was not great and suddenly I had two orders. I immediately contacted Lulutox and was told to... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This cleansing tea is something I have never tried before. Experiencing a huge bloating problem for the first time ever, I decided to try it after seeing it advertised. It has helped, though not quite... See more
Company replied
Im not thrilled with how quickly an order is placed without being able to verify what I want. It has caused me difficulties. The communication between the company and myself is impressive, unless... See more
Company replied
Lots of Communication throughout buying process and aftercare. Only been taking for 2 weeks so haven’t noticed any differences yet, but the ingredients are all good so will persevere. They did take lo... See more
Company replied
Company details
Written by the company
Lulutox Detox tea is a finely crafted premium blend, featuring a delightful peach flavor. This special tea combines a harmonious blend of potent ingredients, long revered in holistic medicine for their capacity to enhance overall well-being. Matcha Green Tea: Recognized for its rich antioxidant content, Matcha Green Tea gently boosts energy levels while sharpening mental clarity and focus. It also supports metabolism and detoxification, contributing to an invigorated sense of vitality. Yerba Mate: Hailing from South America, Yerba Mate offers a natural source of caffeine that delivers sustained energy without the typical jitteriness. Renowned for its potential to enhance mental alertness and physical endurance, Yerba Mate is a valuable addition to your daily routine. Hibiscus: Bursting with vitamins, minerals, and antioxidants, Hibiscus not only adds a floral note to the blend but also aids digestion and fortifies the immune system. Its reputation for potentially reducing blood pressure and promoting heart health makes it a cherished ingredient. Indulge in the soothing peachy flavor of Lulutox Detox tea, as it gently supports your journey towards a more balanced and vibrant lifestyle. With each sip, you're taking a step toward a robust and rejuvenated you. IMPORTANT NOTE: Our product is designed to enhance your well-being and vitality, and it's not intended to diagnose, treat, cure, or prevent any particular disease or condition. If you're currently taking prescription medication, expecting a new addition to your family, or nursing, we recommend having a cheerful chat with your healthcare provider before indulging in this delightful brew. Please remember that individual experiences may vary, and this wonderful infusion is recommended for adults who can enjoy the benefits of its plant-based caffeine content.
Contact info
Albany Post Road, 12538, New York, United States
- customercare@lulutox.com
- lulutox.com
3.9
Great
14K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lulutox Is a scam company
This company have tried again on 24 september to deduct money from my bank account. I have told them I do not want or need the product. I have not wanted a subscription. I am going to take this further if this company does not delete me from their records. It is a Scam company.
September 30, 2026
Unprompted review
Number 1 tea!!!!
September 29, 2026
Unprompted review
Reply from Lulutox
Hello Afsaneh,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us and are delighted to have you as part of the Lulutox community.
If you have any other feedback or questions, please feel free to reach out to our support team at customercare@lulutox.com. We’ll always be happy to assist you!
Warm regards,
Lulutox Team
Scam company
OMG, this the worst company I have ever dealt with. I think this is a scam company run by AI. Very user unfriendly and what you have to go thru to try and get a refund and return an unopened package of their awful tea! I never authorized an additional order! Stay away, you are better off just drinking water.
September 25, 2026
Unprompted review
Reply from Lulutox
Hello Laura,
Thank you for taking the time to share your feedback with us. We’re sorry to hear about any inconvenience you might have experienced, and we’d be glad to look into your concerns further.
Unfortunately, we weren’t able to locate your order using the details provided in your review. We’ve requested some additional information through Trustpilot, so please fill out the requested details when you have a moment. This will help our team identify your order and assist you directly as soon as possible.
Alternatively, you’re welcome to email us at customercare@lulutox.com with your order ID and any other relevant details, and our support team will be happy to assist.
Warm regards,
Lulutox Team
It all went well
It all went well - just need doctor to sign off with my other medications
September 29, 2026
Unprompted review
Reply from Lulutox
Hello Alan,
Thank you for sharing your positive experience with us! We’re delighted to hear that everything has gone well so far.
We appreciate you taking a thoughtful approach and checking with your doctor regarding your other medications. If you have any other feedback or questions about Lulutox, please feel free to contact our support team at customercare@lulutox.com. We’ll be happy to assist.
Warm regards,
Lulutox Team
Please do not use lulutox Fraud
Please do not use lulutox. I bought from them in May and emailed them to confirm I wasn't signed up for a subscription to which they emailed me back to confirm I have no active subscription. Then this morning they have taken £21.90 out of my Today account unauthorised and emailed me to say they have signed me up for a subscription. I've had various emails back and forth from them, not one to say it's an error on their part. So I've just contacted my bank freezed my card and are pursuing them for fraud. DO NOT GIVE THEM BANK DETAILS
September 28, 2026
Unprompted review
Reply from Lulutox
Hello Chantelle,
Thank you for taking the time to bring your concerns to our attention. We’re sorry to hear about any inconvenience you might have experienced, and we appreciate the opportunity to assist you.
Our support team has reached out to you via email, so please check your inbox, including your spam or junk folder, for our message. We hope to work with you toward a satisfactory resolution.
If you haven’t received our email, please contact us directly at customercare@lulutox.com so our team can assist with your concerns right away.
Warm regards,
Lulutox Team
No product received and forced to order…
No product received and forced to order 2 sets of teas to be able to process the order. Waste of time and money. Delivery notification and tracking received on email. No product arrived and when you contact the support team, they simply tell you that the order was processed - bad luck its too late to change your order and when you challenge delivery they say it was left. Disappointing experience. Happy to take your money and nothing else.
August 1, 2026
Unprompted review
Reply from Lulutox
Hello Julie,
Thank you for taking the time to share your feedback with us. We’re sorry to hear about any inconvenience you might have experienced.
Our support team has reached out to you by email to assist with your concerns, so please check your inbox, as well as your spam or junk folder, for their message. We hope this helps bring the matter to a satisfactory resolution.
If you haven’t received the email or need any further assistance, please contact us directly at customercare@lulutox.com, and our team will be happy to assist you right away.
Warm regards,
Lulutox Team
Customer service is awesome
The customer service was very helpful when I just started drinking the tea. We came to an answer together and if things didnt improve they advised to contact back. Friendly people to chat with and the results are real!
September 18, 2026
Unprompted review
Reply from Lulutox
Hello Lisa,
Thank you for sharing your wonderful feedback with us! We’re so pleased to know that you had a friendly and supportive experience with our customer care team. Providing helpful guidance and making sure our customers feel heard and supported is very important to us.
We truly appreciate you choosing Lulutox and taking the time to share your experience. If you have any other feedback or questions, please don’t hesitate to reach out to us at customercare@lulutox.com. Our team will be happy to assist you.
Warm regards,
Lulutox Team
Top product
This is our 2nd purchase of Lulutox and it's working so all's good.
September 23, 2026
Unprompted review
Reply from Lulutox
Hello Richard,
Thank you so much for choosing Lulutox again and for taking the time to share your positive feedback! It means a lot to us to have you return for a second purchase, and we’re delighted that you’re enjoying your experience with our tea.
If you ever have any questions or additional feedback, please feel free to reach out to our support team at customercare@lulutox.com. We’ll be glad to assist you.
Warm regards,
Lulutox Team
Makes you feel like you drank poison
Terrible company, terrible product. I bought this tea directly from Lulutox. After selecting the tea, they trick you into clicking another button to save 80%, but what you don't realize is you've just purchases a second bag without ever being given the option to confirm the purchase. I emailed them within 5 minutes and they said that it had already been processed and shipped, so nothing they could to about it. I tried the product and it made me very sick. I've had stomach pains for weeks. After dozens of emails they finally offered a refund, but then claim that the refund won't go through because of the credit card company. The credit card company tells me they will never decline a refund, so it is a total sham. I'm now having to take legal action agains this company. Please do not support this company by buying their product.
August 10, 2026
Unprompted review
Reply from Lulutox
Hello Brad,
Thank you for taking the time to bring this to our attention. We’re sorry to hear about any inconvenience you might have experienced, and we’d be glad to look into your concerns further.
Unfortunately, we weren’t able to locate your order using the details provided in your review. We’ve requested some additional information through Trustpilot, so please fill out the requested details when you have a moment. This will help our team identify your order and assist you directly as soon as possible.
Alternatively, you’re welcome to email us at customercare@lulutox.com with your order ID and any additional details that may help us locate your order.
Warm regards,
Lulutox Team
Order process not great. Return / refund process timely and excellent
I’m rating a 4 instead of a 5 as my order process was not ideal. Otherwise it would be a 5. The order page was not great and suddenly I had two orders. I immediately contacted Lulutox and was told to wait til I got the order, which came in about 10 days. From then on the experience was top notch. I requested a refund I got clear instructions how to return the product and the full refund was on my card within 2 days. Throughout the return / refund process I received status updates and lulutox kept their promise. Just wanted to post this as I saw very negative comments about refund process and that was not my experience.
September 18, 2026
Unprompted review
Reply from Lulutox
Hello Irish,
Thank you so much for taking the time to share your thoughtful feedback with us. We truly appreciate hearing about your overall experience and are grateful for your kind words about the support you received from our team.
Your feedback is valuable to us as we continually work to provide a smooth and positive experience for our customers. Should you have any other feedback or questions, please feel free to contact our support team at customercare@lulutox.com. We’ll always be happy to assist you.
Warm regards,
Lulutox Team
Health Facts-The flavours of the tea are lovely and
The honest promotion of the product is what persuaded to buy the product.
Drinking first thing in the morning is a highlight. I always leave a gap of one hour before I eat food.
I believe the tea has impact on the body's metabolism for the rest of the day.
September 1, 2026
Unprompted review
Reply from Lulutox
Hello Carol,
Thank you for taking the time to share your thoughtful feedback with us! We’re so pleased to hear that you’re enjoying the flavor of Lulutox and that it has become a welcome part of your morning routine.
We truly appreciate your support and are glad to have you as part of the Lulutox community. If you have any other feedback or questions, please reach out to our support team at customercare@lulutox.com. We’ll be happy to assist you.
Warm regards,
Lulutox Team
Reply from Lulutox
Hello Sue,
Thank you for taking the time to share your positive feedback! We’re delighted to know that you’re enjoying your experience with Lulutox and truly appreciate your support.
Should you have any questions or additional feedback, please feel free to contact our support team at customercare@lulutox.com. We’ll be more than happy to assist you.
Warm regards,
Lulutox Team
I had tried Lululux tea in the past and…
I had tried Lululux tea in the past and rand across the ad and remembered it really worked. Sooooo, I purchased again.
September 30, 2025
Unprompted review
Reply from Lulutox
Hello Hughleygurl,
Thank you so much for coming back to Lulutox and for sharing your positive feedback! We’re delighted to welcome you back and truly appreciate you choosing our tea again.
If you have any questions or additional feedback, please feel free to reach out to our support team at customercare@lulutox.com. We’ll always be happy to assist you.
Warm regards,
Lulutox Team
I'm feeling better am loosing weight…
I'm feeling better am loosing weight steadily not any problems at all champion
September 25, 2026
Unprompted review
Reply from Lulutox
Hello Customer,
Thank you so much for sharing your positive feedback with us! We’re delighted to hear that you’ve been enjoying your experience with Lulutox and appreciate you taking the time to let us know.
If you have any questions or additional feedback along the way, please feel free to reach out to our support team at customercare@lulutox.com. We’ll be happy to assist you.
Warm regards,
Lulutox Team
Total scam company
Total scam company. I didn’t sign up for auto ship but they charged my credit card anyway and sent product. I had to cancel my credit card. Company refused to refund and it was very difficult to cancel the auto ship I didn’t sign up for. Do not order from this company!
August 31, 2026
Unprompted review
Reply from Lulutox
Hello Amanda,
Thank you for taking the time to share your feedback with us. We’re sorry to hear about any inconvenience you might have experienced.
To better understand your concerns and help improve your experience, we previously requested some additional order details through Trustpilot. As we haven’t received those details, we’re unable to look into your order further at this time.
Please email us at customercare@lulutox.com with your order information and any relevant details. Our support team will be glad to assist you as soon as possible.
Warm regards,
Lulutox Team
Scam!
I thought I was purchasing 3 bags of the tea as a one time order, not signing up for a subscription until another bag arrived. I'm now trying to cancel and return the product, and getting help from Lulutox has been extremely difficult. There is no cancel option only suspend the subscrtion. Read the fine print carefully before ordering. I would not recommend this product.
September 22, 2026
Unprompted review
Reply from Lulutox
Hello Kamala,
Thank you for taking the time to share your feedback with us. We’re sorry to hear about any inconvenience you might have experienced.
To better understand your concerns and help improve your experience, we previously requested some additional order details through Trustpilot. As we haven’t received those details, we’re unable to look into your order further at this time.
Please email us at customercare@lulutox.com with your order information and any relevant details. Our support team will be glad to assist you as soon as possible.
Warm regards,
Lulutox Team
DO NOT ORDER FROM THIS COMPANY
I had apparently signed up to a subscription and despite never receiving any products over 3 months they refused any refund. Fortunately I was able to report through my credit card company. I certainly would not recommend and actually feel their inaction is fraudulent!!
September 24, 2026
Unprompted review
Reply from Lulutox
Hello Lindy,
Thank you for taking the time to share your feedback with us. We’re sorry to hear about any inconvenience you might have experienced.
To better understand your concerns and help improve your experience, we previously requested some additional order details through Trustpilot. As we haven’t received those details, we’re unable to look into your order further at this time.
Please email us at customercare@lulutox.com with your order information and any relevant details. Our support team will be glad to assist you as soon as possible.
Warm regards,
Lulutox Team
This product is rubbish and if I could…
This product is rubbish and if I could give a minus score I would don't waste your money. I have been using for 6 months and have NOT seen or felt any difference.
September 24, 2026
Unprompted review
Reply from Lulutox
Hello Lesley,
Thank you for taking the time to share your feedback with us. We’re sorry to hear about any inconvenience you might have experienced.
To better understand your concerns and help improve your experience, we previously requested some additional order details through Trustpilot. As we haven’t received those details, we’re unable to look into your order further at this time.
Please email us at customercare@lulutox.com with your order information and any relevant details. Our support team will be glad to assist you as soon as possible.
Warm regards,
Lulutox Team
Just be aware......It is impossible to…
Just be aware......It is impossible to cancel an order - 10 Min after it was placed apparently it's already in shipping mode. Lots of polite email but no action.
Tea taste pleasant enough.
April 3, 2026
Unprompted review
Reply from Lulutox
Hello Barbi,
Thank you for sharing your feedback with us. We’re sorry to hear about any inconvenience you might have experienced, and we appreciate the opportunity to assist you.
Our support team has reached out to you by email with the aim of addressing your concerns. Please check your inbox, as well as your spam or junk folder, in case the message was filtered there.
If you haven’t received our email, please contact us directly at customercare@lulutox.com so our team can assist you right away and ensure your concerns receive the attention they deserve.
Warm regards,
Lulutox Team
Super fast and easy to order
Super fast and easy to order. Love the product will definitely order again
September 23, 2026
Unprompted review
Reply from Lulutox
Hello Maria,
Thank you so much for taking the time to share your wonderful feedback! We’re delighted to know you had a positive experience with Lulutox, and we truly appreciate your continued support.
If you ever have any questions or additional feedback, please feel free to reach out to our support team at customercare@lulutox.com. We’ll always be happy to assist you.
Warm regards,
Lulutox Team
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