Lulutox Reviews 

13,753
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 8,046 reviews, reviewers had a great experience with this company. Customers frequently mention that the detox tea tastes very pleasant, helps significantly reduce uncomfortable bloating, and naturally increases daily energy levels throughout the day. People also appreciate the exceptionally fast delivery service and find both the product presentation and general purchasing process straightforward and very convenient. Some reviewers were not happy with unexpected recurring subscription charges and found the automated renewal or ordering process quite confusing to navigate. A few consumers additionally mentioned encountering significant difficulties when trying to communicate with customer support or getting proper assistance with returns and refunds.

What people talk about most

Product

Consumers find product to be positive, highlighting its delicious taste and the healthy ingredients included.... See more

Quality

Customers report deep satisfaction with the quality, praising the delicious taste and natural ingredients.... See more

Order

Users describe ambiguous interactions with order processes, highlighting a mix of positive and frustrating... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting how quickly their... See more

Customer service

Reviewers mention ambiguous feedback about customer service, reflecting a high level of disagreement among... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This cleansing tea is something I have never tried before. Experiencing a huge bloating problem for the first time ever, I decided to try it after seeing it advertised. It has helped, though not quite... See more

Company replied

Rated 4 out of 5 stars

Communication after the order was placed was great. The tea tastes great, hot or cold. I haven't noticed a difference yet with regards to bloating or increased energy levels but I've only just start... See more

Company replied

Rated 4 out of 5 stars

Lots of Communication throughout buying process and aftercare. Only been taking for 2 weeks so haven’t noticed any differences yet, but the ingredients are all good so will persevere. They did take lo... See more

Company replied

Rated 4 out of 5 stars

Lulutox tea tastes good and is pleasant to drink. I have only been taking it for a few weeks so have not seen much change yet, but I appreciate that it takes a while with herbal medicine before result... See more

Company replied


Company details

  1. Home Goods Store

Written by the company

Lulutox Detox tea is a finely crafted premium blend, featuring a delightful peach flavor. This special tea combines a harmonious blend of potent ingredients, long revered in holistic medicine for their capacity to enhance overall well-being. Matcha Green Tea: Recognized for its rich antioxidant content, Matcha Green Tea gently boosts energy levels while sharpening mental clarity and focus. It also supports metabolism and detoxification, contributing to an invigorated sense of vitality. Yerba Mate: Hailing from South America, Yerba Mate offers a natural source of caffeine that delivers sustained energy without the typical jitteriness. Renowned for its potential to enhance mental alertness and physical endurance, Yerba Mate is a valuable addition to your daily routine. Hibiscus: Bursting with vitamins, minerals, and antioxidants, Hibiscus not only adds a floral note to the blend but also aids digestion and fortifies the immune system. Its reputation for potentially reducing blood pressure and promoting heart health makes it a cherished ingredient. Indulge in the soothing peachy flavor of Lulutox Detox tea, as it gently supports your journey towards a more balanced and vibrant lifestyle. With each sip, you're taking a step toward a robust and rejuvenated you. IMPORTANT NOTE: Our product is designed to enhance your well-being and vitality, and it's not intended to diagnose, treat, cure, or prevent any particular disease or condition. If you're currently taking prescription medication, expecting a new addition to your family, or nursing, we recommend having a cheerful chat with your healthcare provider before indulging in this delightful brew. Please remember that individual experiences may vary, and this wonderful infusion is recommended for adults who can enjoy the benefits of its plant-based caffeine content.


Contact info

3.9

Great

TrustScore 4 out of 5

14K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(13,753)

9,212 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I placed an order for Lulutox tea in…

I placed an order for Lulutox tea in June. On checkout I was m offered other products which I didn’t want but seemed to have purchased when 2.5 x the cost I expected (£43.90) went from my account.
I did not follow this up with you at the time because I was travelling.
I believe I checked and attempted to ensure that I had not created a subscription at the time. Today I am told my next order has shipped (3months later) for a subscription I did not set up and do not want. This is sharp practice. I am now trying to cancel this so called subscription but, according to the Lulutox Website, it is not possible to cancel an order that has already shipped.
Upcoming Subscription orders should be communicated to the subscriber in advance of the order being shipped. This was not the case in relation to the continuing unwanted order that has shipped today

I was notified of this order after it had shipped. That is sharp practice.

Looking at the companies trustpilot reviews and I can see that i’m one of many customers affected in the same way.
This seems to be a company that is at the very least using sharp practices to sell its products or is indeed a scam.

In addition, The product arrived later than indicated so I had already left for the summer with no tea.

I want a full refund for the original shipped items ordered without my knowledge (£44.75 and £18.95) and the order shipped today without my consent (£43.90). And I will of course return the products to Lulutox as they are all unopened.

September 4, 2026
Unprompted review
Rated 1 out of 5 stars

Ordering system

The system when ordering is vety misleading ended up ordering double amount 2 payments taken from my account, I contacted them immediately to be told it was too late to cancel already shipped... this was in the evening around 9pm I wonder how many other people have done the same thing It's scandalous certainly won't be purchasing again.

September 3, 2026
Unprompted review
Rated 4 out of 5 stars

No signs of weight loss or decrease in…

No signs of weight loss or decrease in bloating, doesn't seem to have a cleanse affect on me. Taste OK, Easy to order and great delivery service.

September 3, 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Melanie,

Thank you for taking the time to share your feedback with us. We truly appreciate your comments about your experience with Lulutox, as well as your kind words regarding our ordering and delivery service.

We understand that everyone’s experience with wellness products can be different, and we appreciate you giving Lulutox a try. Your feedback is valuable to us and helps us continue improving the overall customer experience.

Should you have any additional feedback or questions about Lulutox, please feel free to contact our support team at customercare@lulutox.com. We’ll be glad to assist you.

Warm regards,
Lulutox Team

Rated 4 out of 5 stars

Lovely flavour tea

I like the flavour of the tea and have noticed a slight difference in the fit of my clothes, which I believe is good after only 3 weeks and no change to my diet

September 3, 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello and Deliver To Marika Townsend
26,

Thank you so much for taking the time to share your experience with us! We’re delighted to hear that you’re enjoying the lovely flavour of Lulutox and appreciate you including it as part of your wellness routine.

Your feedback means a great deal to our team. If you have any other feedback or questions along the way, please feel free to reach out to our support team at customercare@lulutox.com. We’ll be happy to assist you.

Warm regards,
Lulutox Team

Rated 5 out of 5 stars

I felt less bloated ,have more energy…

I felt less bloated ,have more energy and more relaxed

September 3, 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Sue,

Thank you for sharing your lovely feedback with us! We’re delighted to hear that you’ve been enjoying your experience with Lulutox and that it has become a positive part of your wellness routine.

We truly appreciate your support and hope you continue to enjoy your Lulutox journey. If you have any other feedback or questions, please feel free to reach out to our support team at customercare@lulutox.com. We’ll be happy to assist you.

Warm regards,
Lulutox Team

Rated 1 out of 5 stars

Do not order with this company

Do not order with this company. Set up subscription without authority, then use avoidance tactics to cancel, persuasion to keep the products, general sharp practise.
Also, the product is not good, and simple changes to diet and lifestyle have solved my issue. Avoid this company.

August 26, 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello JLP,

Thank you for bringing your concerns to our attention. We’re sorry to hear about any inconvenience you might have experienced, and we appreciate the opportunity to assist you.

Our support team has reached out to you directly, so please check your email inbox for a message from us. We hope our team can help address your concerns and provide the assistance you need.

If you haven’t received our email, please contact us at customercare@lulutox.com so we can make sure your concerns are attended to as soon as possible.

Warm regards,
Lulutox Team

Rated 4 out of 5 stars

Generally feeling better all over

Generally feeling better all over, I can not pin it down to one thing

July 31, 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Angela,

Thank you for sharing your experience with us! We’re so pleased to know that Lulutox has been a positive addition to your overall wellness routine.

We truly appreciate your support and are grateful to have you as part of the Lulutox community. Should you have any other feedback or questions, please don’t hesitate to contact our support team at customercare@lulutox.com. We’ll be glad to assist you.

Warm regards,
Lulutox Team

Rated 5 out of 5 stars

My experience with the product is good…

My experience with the product is good ordering is easy and delivery is good 👍

September 3, 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Desmond,

Thank you for taking the time to share your feedback with us! We’re delighted to hear that you’ve had a positive experience with Lulutox and found the ordering and delivery process smooth and convenient.

We truly appreciate your support. If you have any other feedback or questions, please feel free to contact our support team at customercare@lulutox.com. We’ll be glad to assist you.

Warm regards,
Lulutox Team

Rated 1 out of 5 stars

SCAM - DO NOT BUY FROM THIS COMPANY

Avoid this company at all
Costs. They use sharp practice of taking money for incorrect products which have been sent. You then request a refund and they simply offer you discounts to keep the product. I have sent them over 35 messages and each time a different excuse. They are now saying there is a stop been placed on refunds via PayPal, so I have filed a case with PayPal and I’m leaving this review to warn others DO NOT BUY - SCAM. I won’t be fobbed off and I will get my refund but it may take some time. Please check that a subscription hasn’t automatically been set up as even more money will be lost. AVOID AVOID. I have received and written over 35 emails to this company, but yet they claim they don’t have my order number? Absolutely unbelievable. I’ve sent my order number to them, so I will be very interested in their response.

August 29, 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Vicki,

Thank you for taking the time to share your feedback with us. We’re sorry to hear about any inconvenience you might have experienced, and we’d be glad to look into your concerns further.

Unfortunately, we weren’t able to locate your order using the information provided in your review. We’ve requested some additional details through Trustpilot, so please fill out the requested information when you have a moment. This will help our team identify your order and assist you directly as soon as possible.

Alternatively, you’re welcome to email us at customercare@lulutox.com with your order ID and any other relevant details, and our support team will be happy to assist.

Warm regards,
Lulutox Team

Rated 4 out of 5 stars

It’s work well

It’s work well, but you have also be careful what you are eating.

September 2, 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Que,

Thank you so much for taking the time to share your positive experience with us! We truly appreciate your feedback and are delighted to know that Lulutox has been a welcome addition to your wellness routine.

We also appreciate your thoughtful approach to maintaining balanced everyday habits alongside your routine.

Should you have any other feedback or questions, please feel free to reach out to our support team at customercare@lulutox.com. We’ll always be happy to assist you!

Warm regards,
Lulutox Team

Rated 5 out of 5 stars

I’m not as consistent drinking it…great taste

I’m not as consistent drinking it everyday but I do really enjoy the taste. But I do need to up my game on consistency

September 1, 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Sheilal,

Thank you for sharing your experience with us! We’re so pleased to hear that you’re enjoying the taste of Lulutox.

Finding a routine that works for you can take a little time, so we appreciate you keeping Lulutox as part of your wellness journey. If you have any questions or additional feedback, please reach out to our support team at customercare@lulutox.com. We’ll be happy to assist you.

Warm regards,
Lulutox Team

Rated 5 out of 5 stars

The teas and the tastes

The teas and the tastes

September 2, 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Stephen,

Thank you for taking the time to share your feedback with us! We’re delighted to know you’re enjoying our teas and their taste. Your support truly means a lot to the Lulutox team.

If you have any other feedback or questions, please feel free to contact our support team at customercare@lulutox.com. We’ll be glad to assist you.

Warm regards,
Lulutox Team

Rated 5 out of 5 stars

A really enjoyable satisfying drink…

A really enjoyable satisfying drink gives me more energy and motivation in my twilight years.my cravings for sugar and alcohol which were bad habits,I have lost weight and my skin has improved. I don’t drink any other tea now

September 2, 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Patricia,

Thank you so much for taking the time to share your wonderful feedback with us! We’re delighted to hear how much you enjoy Lulutox and that it has become a regular part of your daily wellness routine.

It means a great deal to our team to know that you’re enjoying your experience with the tea and have chosen to make it your go-to brew.

If you ever have any questions or additional feedback, please feel free to contact our support team at customercare@lulutox.com. We’ll always be happy to assist you.

Warm regards,
Lulutox Team

Rated 1 out of 5 stars

I would NOT rate this company at all

I would NOT rate this company at all. This company is a disgrace first of all they added products on to my order without me realising. Also signed me up for repeat payments that i certainly didnt want. Now I am trying to get a refund after posting back the package weeks ago and they really are giving me the run around. STAY CLEAR OF THIS COMPANY, DEFINITELY THE WORST I HAVE EVER DEALT WITH ON LINE.

August 7, 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Norma,

Thank you for bringing your experience to our attention. We’re sorry to hear about any inconvenience you might have experienced, and we’d be glad to look into your concerns further.

Unfortunately, we weren’t able to locate your order using the details available in your review. We’ve requested some additional information through Trustpilot, so please fill out the requested details when you have a moment. This will allow our team to identify your order and assist you directly as soon as possible.

Alternatively, you’re welcome to email us at customercare@lulutox.com with your order ID and any other relevant details, and our support team will be happy to assist.

Warm regards,
Lulutox Team

Rated 1 out of 5 stars

BEWARE!! Illegal auto subscription without permission or knowledge!

BEWARE!! Atrocious! Illegal auto subscription/further shipments without my knowledge or permission!!
I cancelled the subscription(they cancelled it and confirmed it was) that I never signed up to in the first place…..only for them a month or so later to RE-INSTALL my cancelled subscription and TAKE MY MONEY out of my bank account!! It was absolute hell communicating with them - it took MANY emails, speaking to lots of different people, only to - eventually - be told that “cancellation didn’t affect existing orders” and a refund was not automatic - and NEVER CAME! I had to claim it back via my bank!! It seems from other’s reviews that I am not the only one who has been scammed!! The tea did taste nice and seemed to help just a little (not much) with the bloating, but I would not trust this Co or ever deal with them again - they committed THEFT by subscribing me without my permission, then after it was cancelled, re-instated the unwanted subscription just so they could look legit in taking my money, then refused outright to refund it - I just got told the same thing over and over - I was not due a refund! How are they getting away with this?! Lulotox - don’t even bother replying with your standard reply - you had PLENTY of chances to put it right - with the MANY emails I had to send you - but all you wanted was to try and sell me more at a reduced rate and continue to take my money - you should be sued and put out of business!!

July 15, 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Maureen,

Thank you for bringing your experience to our attention. We’re sorry to hear about any inconvenience you might have experienced, and we’d be glad to look into your concerns further.

Unfortunately, we weren’t able to locate your order using the details available in your review. We’ve requested some additional information through Trustpilot, so please fill out the requested details when you have a moment. This will allow our team to identify your order and assist you directly as soon as possible.

Alternatively, you’re welcome to email us at customercare@lulutox.com with your order ID and any other relevant details, and our support team will be happy to assist.

Warm regards,
Lulutox Team

Rated 1 out of 5 stars

Lulutox took 3 times amount ordered!

I thought I ordered 1 pack at £17.99 to see how it worked as I was shutting down a legend confirm order. So I did, then a second amount 34.99 was taken. I cancelled my card where the amount was pending and have the transaction on fraud. I wrote again to Lulutox they told me my second order I made first. I buy everything off the internet, that is rubbish. Now I must speak to my bank again. Getting through will take ALL day. I’m furious.

0 Satisfaction!

August 31, 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Denise,

Thank you for taking the time to bring your concerns to our attention. We’re sorry to hear about any inconvenience you might have experienced, and we appreciate the opportunity to assist you.

Our support team has sent you an email regarding your concerns, so please take a moment to check your inbox, including your spam or junk folder. We hope our message helps move things toward a satisfactory resolution.

If you’re unable to locate our email, please reach out to us directly at customercare@lulutox.com, and our team will make sure your concerns are attended to promptly.

Warm regards,
Lulutox Team

Rated 1 out of 5 stars

Do not buy anything from Lulutox

I never comitted to 3 monthly supply subscription of their product. After cancelling the subscription i never agree with. And receiving an email from Lulutoc promising the subscription was cancelled. I saw another parcel been send to me and money deducted from my account. Very dissapointed in Lulutox.

September 2, 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Anneke,

Thank you for taking the time to share your feedback with us. We’re sorry to hear about any inconvenience you might have experienced, and we appreciate the opportunity to assist you.

Our support team has reached out to you by email regarding your concern, so please check your inbox, including your spam or junk folder, for their message. We hope to get everything addressed for you as smoothly as possible.

If you haven’t received the email, please contact us directly at customercare@lulutox.com so our team can make sure your concerns are handled right away.

Warm regards,
Lulutox Team

Rated 4 out of 5 stars

Tea tastes great,even without…

Tea tastes great,even without sweetener. Noticed better energy level within a few days. Worth trying to see if it's for you.

August 27, 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Vicki,

Thank you so much for sharing your experience with us! We’re delighted to hear that you’re enjoying the taste of Lulutox and appreciate you making it part of your wellness routine.

Your feedback means a lot to our team. If you have any other comments or questions along the way, please feel free to reach out to us at customercare@lulutox.com. We’ll be happy to assist you.

Warm regards,
Lulutox Team

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