Luminor Lietuva Reviews 

12
•
TrustScore 2.5 out of 5

2.7

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2.7

Poor

TrustScore 2.5 out of 5

12 reviews

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2.7

All reviews

(12)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

I would not recommend this bank unless…

I would not recommend this bank unless you have absolutely no other option.

Payments are constantly getting lost - both incoming and outgoing - despite the bank advertising “instant” transfers. This has caused unnecessary delays and frustration on multiple occasions.

If you are abroad, logging into online banking from a computer over Wi-Fi is almost impossible. The system gets stuck on an endless “checking for malicious bots” verification, making it extremely difficult to access your account.

The online banking platform is frequently down or malfunctioning, and card payments often fail for no apparent reason. For a modern bank, this level of unreliability is simply unacceptable.

Overall, the service has been consistently disappointing. If reliability matters to you, I strongly recommend choosing another bank unless you have no alternative.

July 18, 2026
Unprompted review
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Rated 4 out of 5 stars

I've been Luminor customer since 2020

I've been Luminor customer since 2020. In general I'm quite happy with the bank and services that it provides. Never actually had any problem with online payments even though I'm doing them on a regular basis or any other services that bank provides.
In addition, Luminor actually offered me the lowest interest rates for my mortgage.

October 11, 2022
Unprompted review
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Rated 1 out of 5 stars

It's incredible frustrating to deal…

It's incredible frustrating to deal with this bank, I really regret registering my account with Luminor, this so far the most unprofessional banks I've ever used, moreover there are a monthly charges for keeping your monies, and in returns you get vain security services, literally the customer services told me, that the only security way to prove my identity is calling from my phone's number which is registered on the system, neither sending your passports id document or any related documents works for them, instead either you call from number you had registered or you go to their branch, and in case if you are in a foreign country and lost your phone, then you are doomed, forget about accessing your monies, one word - horrible, I will withdraw all my money as soon as I have an access to this account.

December 30, 2021
Unprompted review
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