Luuvis Reviews 

They are a complete scam. You won’t get your money back and they are from china. Return policy is a complete joke and nightmare.

Shipping says 6-8 days. Came over 20 days later and almost not in time for the event. Dress was pretty but too short. Contacted the company to request a return and was told it had been longer than 48hours (which is true it was 5 days after receiving it) The craziness of only have 48 hours to ask if you can return an item is not acceptable when you are paying $150 for a dress. Wish I would have read these reviews before just buying a dress from a TikTok trending store.

Horrible communication
I ordered in plenty of time of my event. Reached out 3 times. Why post 6-10 days as a delivery date if it is not a true expectation?? Just be honest to protect the Customer experience. Totally aggravated and will dispute the charge with my bank.

Dress was delivered and per the return/refund policy, you have 48 hours to contact them via email. I did that and kept getting responses back stating failure to deliver message. So, it seems no way possible to get a refund or even do a return on the dress. The dress I ordered was too big and the quality wasn’t worth what I paid for it. Beware of this site.

DO NOT BUY FROM HERE. The quality of the product looked nothing like the photos advertised online. I paid $20 for shipping, only to receive an item that was extremely disappointing and completely misrepresented. When I returned it, I had to pay another $20 out of pocket, and the company still refused to provide a full refund.

I am now out $40 because of misleading product photos and poor customer service. For the price, I expected much better quality and honesty in advertising. Save yourself the frustration and money. I would not recommend purchasing from this company. Very disappointed with the entire experience.

The dress was odd-fitting and my daughter despite using the measurements needed to return. The actually slit was way higher than pictured so much so it was unwearable. There is a strict 48 hour return window, though you won’t know the exact delivery date much if any in advance to plan for that (we were out of town for two days). She also misread the return policy (right now i can only find post-order), they have three days to respond to you , but you only have 48 hours to email them from the exact delivery date. We sent an email 72 hours and was rejected, when i explained we were out of town, i received no response back. Stuck with the brand new dress with tags over 24 hour difference. Lots of better options out there, buyer beware of this one.