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See what reviewers are saying

Rated 5 out of 5 stars

LW Gas stepped in to help us with a boiler problem - the Gas Safe engineer who originally installed it has consistently failed to respond/help. They fitted us in at very short notice in the busy pre-C... See more

Company replied

Rated 5 out of 5 stars

Team from LWGas always so helpful. When given the bad news that our boiler needed replacing, offered options to help pay for this. Very welcome! The work completed promptly and cleanly. Advice given e... See more

Company replied

Rated 5 out of 5 stars

As a family we have been using Lee and his team for a long time now. The engineer Ken has always been most helpful. My dad’s health over the last 5 years has deteriorated significantly and the tea... See more

Company replied

Rated 5 out of 5 stars

LW Gas saved the day yesterday. Lee was amazing. Despite having finished work for the day and about to settle down to watch England in the World Cup quarter finals, he came to our rescue. Our boiler h... See more

Company replied

Company details

  1. Boiler and Heating Service
  2. Gas Engineer
  3. Heating Contractor
  4. Plumber

Written by the company

Heating Engineers | Worcester Accredited Installers | Boilers & Central Heating We are a Worcester Accredited Installer and are able to offer an 8 year guarantee as standard on new Gas Boilers and up to 10 years dependent upon installation alongside other Worcester products and with extended guarantees on all oil installations. Established in 2003, we have the knowledge and expertise needed to ensure that you receive nothing but the best service. Our reputation has been developed through hard work and reliability which is why we are the area's number one choice for plumbing & gas related work.


Contact info

5.0

Excellent

TrustScore 5 out of 5

832 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

Boiler service

The Engineer, Matthew, attended promptly and was very pleasant and efficient. He left my premises spotless.

October 31, 2025
Unprompted review
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Rated 5 out of 5 stars

Highly recommend

I called first thing on a Monday morning as had no hot water, the lady answering the phone was fab, got someone out within half an hour! Our first engineer, Bradley, was honest, open and very friendly. Tried a few things and then, as we expected, broke the news a new boiler was needed. 2 days later, 2 more lovely engineers were here by 8.15am, and cracked on! They were also friendly and courteous, even when the dog followed them to the van wanting to be part of the team! Left the house clean and tidy. No pushes to upgrade anything , just a bunch of honest and helpful folk. Will be setting up a boiler plan shortly! Thank you for responding so quickly and efficiently !

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

New boiler fitted

Excellant all round! Clean knowledgeable friendly

October 7, 2024
Unprompted review
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Reply from L W GAS

Thank you Mr Taylor for the great review, we really appreciate you taking the time to complete this. It is always good to hear that a customer is happy with the work we have carried out and that the engineers were friendly. We look forward to working with you when you annual boiler service is due. Kind Regards Liz Moody

Rated 5 out of 5 stars

Very funny and friendly technician…

Very funny and friendly technician genuinely had a nice time! Didn’t expect that!

September 27, 2024
Unprompted review
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Reply from L W GAS

Many thanks for the 5 star review Ryan, we are pleased that you were happy with the engineer that attended and the work carried out. We really appreciate you taking the time to leave a review. Kind Regards Liz Moody

Rated 5 out of 5 stars

Boiler Installation

The whole experience was good from start to finish. The fitters arrived on time and got on with the job required. One fitter installed the boiler and the other replaced four radiators. When the job was completed they left the house clean and tidy. They were polite and courteous at all times. I thoroughly recommend this company to anyone who needs a proper job done. 10/10

September 11, 2024
Unprompted review
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Reply from L W GAS

Thank you Tracey for the amazing 5 star review, we really appreciate you leaving this. It is always great to hear that customer is happy with the work that we have carried out and would recommend us. We look forward to speaking to you when your 1st annual boiler service is due. Kind Regards Liz Moody

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Rated 5 out of 5 stars

As boiler service go ...

Prompt, quick, clean & courteous.

August 23, 2024
Unprompted review
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Reply from L W GAS

Many thanks Neil for the 5 star review. We are pleased that you were happy with the service you received from our engineers. We look forward to speaking to you when your next annual boiler service is due. Kind Regards Liz Moody

Rated 5 out of 5 stars

Boiler Service

Arrived on agreed appointment time and date, carried out thorough service on boiler and left working area clean and tidy.

Confirmation documents of service arrived within hours of payment.

Efficient and professional service.

August 29, 2024
Unprompted review
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Reply from L W GAS

Thank you John for the brilliant 5 star review. We are pleased that you are happy with the service you have received from all the staff. We look forward to speaking to you when your next annual boiler service is due. Kind Regards Liz Moody

Rated 5 out of 5 stars

Great service

As a family we have been using Lee and his team for a long time now.
The engineer Ken has always been most helpful.
My dad’s health over the last 5 years has deteriorated significantly and the team have adjusted so his calls are always managed with respect and the house left clean and tidy the team have also now started to look after our boiler after the previous guy ceased to trade.

August 28, 2024
Unprompted review
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Reply from L W GAS

Thank you Jane for the amazing review. I will pass your kind words onto Ken. We are so pleased that you have always been happy with the service you have received from L W Gas and we look forward to working with both you and your dad when your next boiler services are due. Kind Regards L W Gas

Rated 5 out of 5 stars

Great in every way

Used for 20 years had 10 boilers installed and all servicing, repairs, and landlord checks. Wouldn’t use anyone else.

August 21, 2024
Unprompted review
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Reply from L W GAS

Many thanks for the great review Mark, it is always great to work with you and we are really pleased that you have always been happy with the service you have received from us and really appreciate you completing this review. We look forward to working with you when your next service is due. Kind Regards Liz Moody

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Rated 5 out of 5 stars

L W Gas Ltd…

We have been customers of L W Gas Ltd for a number of years. They installed a new boiler for us in the winter during the difficult times of the pandemic, they went out of their way to fit us into their very busy work load for which we were very grateful. Their engineers did a first class job that was faultless in every way and done with ease. They carry out our annual checks and we have found all their engineers very friendly and knowledgeable. We would definitely recommend this company.

August 13, 2024
Unprompted review
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Reply from L W GAS

Thank you John for the amazing 5 star review, we really appreciate this. It is great to hear that a customer is happy with the service they have received from L W Gas and that they would recommend us. We look forward to speaking to you when your next service is due. Kind Regards Liz Moody

Rated 5 out of 5 stars

LW gas is reliable

LW gas is reliable, punctual with compatible prices! Staff are always friendly and great communication. Strongly recommend this company

August 13, 2024
Unprompted review
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Reply from L W GAS

Many thanks Ms Nelson for the great 5 star review we really appreciate you taking the time to complete this. It is always good to hear that a customer is pleased with the service they have received from L W Gas and that they would recommend us. Kind Regards L W Gas

Rated 5 out of 5 stars

I have used the company many times over…

I have used the company many times over the years for servicing and maintenance as they are 100% honest and reliable.
1st class installation carried out on a replacement combi boiler ~ excellent fitters, total professionals who were clean and tidy and quick.
I would recommend without hesitation.

August 15, 2024
Unprompted review
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Reply from L W GAS

Thank you for the amazing 5 star review, we really appreciate you taking the time to complete this. As a company it is always good to hear that a customer is satisfied with the service they have received and would recommend us. Kind Regards Liz Moody

Rated 5 out of 5 stars

Brilliant,

Brilliant,
Easy to book online for my boiler service, kept informed of who was attending and time, polite, clean and good price. Would highly recommend L W Gas.

August 12, 2024
Unprompted review
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Reply from L W GAS

Many thanks for the amazing 5 star review Martin. We are pleased that you are happy with the service you have received from all the staff and thanks for saying that you would highly recommend us. Kind Regards Liz Moody

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Rated 5 out of 5 stars

Polite and efficient

Polite and efficient, as always. I forgot to review L W Gas after they installed my new boiler, but they were so good I have only considered them since for servicing and other CH jobs.

April 3, 2024
Unprompted review
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Reply from L W GAS

Many thanks Ian for the great review, we are pleased that you have been happy with the service you have received from us. Kind Regards Liz Moody

Rated 5 out of 5 stars

Outstanding

Outstanding, If there was a 6 on the scores, I would have given it to them.
The entire process was flawless, Lee came to my home and did the survey, he was respectful, polite and gave me various options and some great advice.
I then received a detailed quotation which I considered to be very reasonable and competitive.

The installation and setting to work of a new boiler and all of my radiators which included removal a cold water storage tank in the loft, removal of the hot water tank in the airing cupboard, new gas pipes to the boiler and a new radiator in the airing cupboard was outstanding.
The installers were polite, respectful, the workmanship was excellent, there was no mess while they were working or after they left. The entire installation was done in less than 2 days and I could not be happier with the end result and I would highly rate LW Gas

August 6, 2024
Unprompted review
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Reply from L W GAS

Many thanks Dave for the amazing review and your kind words. We are really pleased that you were happy with the whole process of your boiler installation and with the results. We look forward to seeing you next year when the 1st boiler service is due. Kind Regards Liz Moody

Rated 5 out of 5 stars

Fantastic Service

Very pleased with the work carried out by L W Gas. They are so helpful and work to a very high standard, I would not hesitate to recommend them to anyone. It’s so nice to of found such a great firm at last, thank you

July 15, 2024
Unprompted review
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Reply from L W GAS

Thank you Suzanne for the amazing 5 star review. It is great to hear that you would recommend us and this really means a lot. We appreciate you taking the time to leave this review and look forward to working with you when your next service is due. Kind Regards L W Gas Ltd

Rated 5 out of 5 stars

Always reliable and friendly.

Always reliable and friendly.

July 25, 2024
Unprompted review
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Reply from L W GAS

Thank you Ellis for the 5 star review. We are pleased that you are happy with the service you have always received from L W Gas. Kind Regards Liz Moody

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Rated 5 out of 5 stars

LW gas completed my original boiler…

LW gas completed my original boiler install in 2019 and I’ve used them for all subsequent annual services.
Service is always very prompt and friendly.
I’ve had only one issue with the boiler since install and this was resolved the same day without charge.

July 5, 2024
Unprompted review
L W GAS logo

Reply from L W GAS

Many thanks for the great review. It is always great to hear that a customer is pleased with the service and work they have received from us and we would like to thank you for taking the time to complete this review. Many thanks L W Gas

Rated 5 out of 5 stars

Great service, highly recommended

L W Gas came and installed my boiler last year (great price, 0% interest on finance, and friendly service), and then carried out the first annual service this month (good price, trustworthy & efficient). I’ve been very impressed with them so far, and I’ll continue to use them for annual services going forward.

July 5, 2024
Unprompted review
L W GAS logo

Reply from L W GAS

Thank you George for the great review, we really appreciate you taking the time to complete this. We are pleased that you are happy with the service you have received from L W Gas and we look forward to speaking to you when your next annual boiler service is due. Kind Regards L W Gas

Rated 5 out of 5 stars

Perfect organization

Perfect organization.
Boiler replacement done on schedule with the right team and in a very short timeline. Just Perfect

July 2, 2024
Unprompted review
L W GAS logo

Reply from L W GAS

Thank you for the brilliant 5 star review Luis. We really appreciate you taking the time to complete this and are pleased that you are happy with the work and service that we provided. Kind Regards L W Gas

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