Magsstore Reviews 

98
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, the wonderful book quality, and the prompt assistance provided by support representatives whenever they have questions. Many people find the online ordering process extremely smooth and consistently note that items arrive securely well-packaged and in pristine condition. However, some customers also noted frustrating delivery delays with backordered items and occasional instances of unprofessional communication from support agents. A few reviewers experienced issues receiving timely email updates regarding their shipping status or experienced long waiting periods for stock availability. These consumers felt disappointed when orders took much longer than anticipated to arrive at their destinations.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items arrive in perfect condition and... See more

Order

Customers had ambiguous experiences with order processes, noting both satisfying and frustrating encounters.... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping and items arriving safely in... See more

Response time

Customers consistently note positive experiences with response time, highlighting fast and prompt replies to... See more

Customer service

Clients share positive opinions on customer service, highlighting prompt responses and quick request... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This subscription was s Gift. Selection of choice & pricing was clear & easy to find; providing recipient's name & address was clear & easy. The only reason for a 4 vs a 5 star: it would have been a... See more

Company replied

Rated 4 out of 5 stars

I appreciate your timely response to my inquiry. I was able to locate my order and thank you for your assistance.

Company replied

Rated 4 out of 5 stars

All the books I ordered came in and were in great condition. I was uncertain if the 2 other books were being shipped together because only 2 of the 3 books had their shipping numbers attached to the o... See more

Company replied

Rated 4 out of 5 stars

Their attention to detail. I have found a new home with Magstore for my book purchases.

Company replied


Company details

  1. Magazine Store
  2. Book Store
  3. Books Wholesaler

Written by the company

Magsstore is a leading online platform dedicated to providing readers with access to a wide variety of magazines and books. Based in New Jersey, USA, Magsstore has established itself as a trusted name in the industry, offering discounted subscriptions and seamless delivery services to customers across the country. Our journey began with a singular focus on magazines, but over time, we have expanded our offerings to include books, ensuring that readers can find all their literary needs in one convenient location. Magsstore.com has now unique collection of more than two thousand magazines and 80,000 books of all fields keeping the readers interest on top. Initially founded as a magazine subscription service, Magsstore quickly gained recognition for its commitment to affordability and quality. We provide significant discounts on annual subscriptions, allowing readers to save up to 90% on their favorite publications. From lifestyle and entertainment magazines to niche genres such as science, photography, and business, our platform caters to diverse interests. This dedication to variety and accessibility has made Magsstore the preferred choice for readers seeking both popular titles and specialized publications. As the world of reading evolved with advancements in technology, Magsstore adapted by introducing digital editions alongside traditional print subscriptions. This innovation allowed us to reach a broader audience while offering readers the flexibility to choose their preferred format. Whether you enjoy flipping through physical pages or reading on your device, Magsstore ensures that your experience is seamless and enjoyable. Recognizing the growing demand for books, Magsstore expanded its services to include an extensive collection of titles spanning multiple genres. Customers can now purchase books online through our platform, exploring everything from fiction and non-fiction to self-help and academic texts. This strategic move transformed Magsstore into a comprehensive destination for readers, enabling them to discover new authors and topics without navigating multiple websites. Our commitment to affordability extends beyond magazines. By integrating books into our offerings, we continue to uphold our promise of providing high-quality reading materials at competitive prices. Coupled with free home delivery services for print magazine subscriptions, Magsstore ensures that customers can enjoy their favorite content without incurring additional shipping costs. This initiative reflects our dedication to enhancing customer satisfaction and making reading accessible to all. The user experience is at the core of everything we do at Magsstore. Our website is designed with simplicity and efficiency in mind, allowing customers to browse categories effortlessly or search for specific titles with ease. Personalized recommendations based on browsing history help readers discover new magazines and books that align with their interests. Additionally, our secure payment options—including credit cards, PayPal, ACH transfers, and check payments—ensure that transactions are smooth and hassle-free. Delivery is another area where Magsstore excels. Books purchased through our platform are shipped via USPS and typically arrive within 3–5 days after dispatch. Magazine subscriptions are processed directly by publishers and generally commence within 6–10 weeks, depending on publication frequency. This reliability in delivery reinforces our reputation as a dependable service provider. Customer support remains a cornerstone of our operations. Our dedicated team is available via phone, email, or live chat to assist with inquiries or resolve issues promptly. Whether you need help with an order or wish to explore subscription options, we are committed to ensuring that every interaction with Magsstore is positive and productive. Community engagement is an integral part of our philosophy at Magsstore. Through blogs and social media platforms, we connect with readers by sharing insightful articles on lifestyle trends, parenting tips, cultural developments, and more. These interactions not only keep readers informed but also foster a sense of belonging within the Magsstore community. As we look ahead, Magsstore remains steadfast in its mission to innovate and adapt to the changing needs of readers. We are committed to staying at the forefront of the industry by embracing new technologies and trends that enhance the reader experience. Whether you are a long-time subscriber or new to our platform, we invite you to explore our offerings and discover how Magsstore can enrich your reading journey. At Magsstore, we believe that reading should be accessible, enjoyable, and rewarding. By combining affordability with convenience and quality service, we strive to make every interaction memorable for our customers. Thank you for choosing Magsstore as your trusted partner in exploring the world of magazines and books—we look forward to serving you for many years to come!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

98 reviews

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No recent history of asking for reviews

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4.4

All reviews

(98)

82 reviews in the last 12 months

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Rated 5 out of 5 stars

Delivery fast and in good condition

Delivery fast and in good condition. And communication good so no worries. Thanks.

September 15, 2026
Unprompted review
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Reply from Magsstore

Hi Sherry, Thank you for sharing your feedback. We appreciate it.

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Rated 1 out of 5 stars

If you are in College Classes, you cannot trust MagsStore promised Ship Date.

I ordered a textbook on 24 August with a delivery promise of 3-5 days. On 27 Aug, I called for an update on shipping having received no notice of shipment.
The MagsStore agent told me that the book was on backorder and would not be in stock until 31 Aug. This would add another 3-5 days for delivery which was not acceptable as I was getting reading & homework assignments in course week 01. I informed the agent that I wanted to cancel my order as the book was not due to be in stock for another 4 days plus an additional 3-5 shipping days. The agent CONFIRMED my cancellation and refund on that call. I then purchased a textbook from the campus bookstore on 27 August.
I receive an email that evening (27 August) from MagsStore stating that MagsStore did indeed have the book in stock and would not refund as the book would be shipped that day (27 August) but it did not ship until
Finally, on 3 September, MagsStore notified me that the book was shipped, 7 days after claiming the book was in stock and ready to ship and 7 days AFTER cancelling my refund. The book did not arrive until 8 September which is 15 Days after my initial order and 3 weeks into my course.
I highly discourage anyone from purchasing textbooks from MagsStore. I found the claim of the the book being in stock to be untrue and my refund cancelled was underhanded and dishonest.

August 23, 2026
Unprompted review
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Reply from Magsstore

Hi Joseph,

We sincerely apologize for the inconvenience and frustration caused by the handling of your order. We completely understand your disappointment, especially given that you needed the textbook for the beginning of your course.

We would like to clarify that your order was placed as a **backorder**. For backordered items, the usual 3–5 business day delivery timeframe does not apply, as the book first needs to become available from the publisher before it can be shipped. Typically, backordered textbooks can take approximately **2–3 weeks to come back into stock**, depending on availability from the publisher.

When you contacted us regarding cancellation, we immediately communicated your cancellation request to the publisher. However, the publisher subsequently informed us that they had unexpectedly located a copy of the book in stock and were proceeding with shipment. As a result, we were unfortunately unable to stop the order at that stage.

We understand that this was particularly frustrating because you had already purchased another copy from your campus bookstore after requesting cancellation. We sincerely regret the confusion and inconvenience caused by the change in availability and the subsequent shipment.

We are glad that the book has ultimately been delivered to you, although we fully acknowledge that it arrived much later than you needed it for your course.

We are now sending you the return slip, please send the book back to us so we can initiate the refund process timely.

Please accept our sincere apologies for this experience. We have also shared your feedback with the publisher so that the handling and communication of backordered titles can be improved in the future.

Thank you for bringing this matter to our attention, and again, we are very sorry for the inconvenience caused.

Kind regards,
Magsstore

Rated 5 out of 5 stars

Great products and service

Great products and service, buy with confidence!

August 1, 2026
Unprompted review
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Reply from Magsstore

Hi Joel, Thank you for sharing your feedback. We appreciate it.

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Rated 5 out of 5 stars

Prompt response

Prompt response, merchandise in excellent condition.

August 28, 2026
Unprompted review
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Reply from Magsstore

Hi Eleanor, Thank you for sharing your feedback. We appreciate it.

Rated 5 out of 5 stars

very professional and very good on…

very professional and very good on delivery and book was delivered safely and when asked any questions they were quite good and quick on response to help

September 7, 2026
Unprompted review
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Reply from Magsstore

Hi Cynthia, Thank you for sharing your feedback. We appreciate it.

Rated 5 out of 5 stars

Needed a road map of the UK

Needed a road map of the UK. Magsstore fit the bill perfectly. The map arrived and it is very high quality paper that is not going to rip or fall apart easily.

September 3, 2026
Unprompted review
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Reply from Magsstore

Hi Tony, Thank you for sharing your feedback. We appreciate it.

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Rated 1 out of 5 stars

Placed an order for the first time on…

Placed an order for the first time on Magstore for 1 book. Order placed on a Monday, and paid for priority shipping.
Contacted company on Wednesday to get an update on when the book would ship. Tom stated that the book was already sold out. I asked why I was not notified. Tom asked if I would like a refund....yep, probably. I would have liked to have been notified that the book was not in stock versus reaching to find out this information.

September 2, 2026
Unprompted review
Magsstore logo

Reply from Magsstore

Hi Mandy,

We sincerely apologize for the inconvenience and for not notifying you sooner about the status of your order.

Unfortunately, when we went to fulfill your order, we found that the copy of the book available in our stock was damaged and could not be shipped. It took us some additional time to verify the issue, which delayed our ability to provide you with an update. We completely understand that you should not have had to contact us to find out what was happening, especially after paying for priority shipping.

Your order has already been fully refunded. We’re sorry that your first experience with Magsstore did not meet your expectations, and we truly appreciate your feedback. We are reviewing our inventory and notification process to help prevent this from happening again.

Regards,
Magsstore

Rated 5 out of 5 stars

Excellent

Just as expected.

August 31, 2026
Unprompted review
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Reply from Magsstore

Hi Joseph, Thank you for sharing your feedback. We appreciate it.

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Rated 5 out of 5 stars

speedy service

Got exactly what I asked for right away!

August 16, 2026
Unprompted review
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Reply from Magsstore

Hi William, Thank you for sharing your feedback. We appreciate it.

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Rated 5 out of 5 stars

Fast and easy shipping

Fast and easy shipping. Book quality was amazing too 10/10

August 19, 2026
Unprompted review
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Reply from Magsstore

Hi Cole, Thank you for sharing your feedback. We appreciate it.

Rated 1 out of 5 stars

They are a scam

They are a scam. They take your money and tell you wait a week then a month then we shipped then USPS lost it in shipping and we will reship it then its out of stock and return money. They sit on customers money for a couple months and collect interest with no intention of ever supplying a product.

June 11, 2026
Unprompted review
Magsstore logo

Reply from Magsstore

Hi Jason, Thank you for sharing your feedback. We sincerely apologize for the frustration and inconvenience caused by the delay.

To clarify, your order was shipped and handed over to USPS. Unfortunately, USPS did not scan the parcel when it was accepted, and the shipment was subsequently lost in transit. The tracking number for the shipment was 9241990371977314449788.

Once we became aware that the package had been lost, we initiated a reshipment. However, by that time, the book was unfortunately no longer available in stock. As a result, we cancelled the order and processed your refund immediately and successfully.

We completely understand your frustration, but we want to assure you that we did not intentionally hold your money or have any intention of leaving your order unfulfilled. We apologize again for the inconvenience caused by the USPS shipping issue and the subsequent stock unavailability. Regards, Magsstore

Rated 5 out of 5 stars

Good communication

Good communication. Prompt response and all questions answered to my satisfaction.

August 18, 2026
Unprompted review
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Reply from Magsstore

Hi Steve, Thank you for sharing your feedback. We appreciate it.

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