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Maktus Reviews 

355
•
TrustScore 5 out of 5

4.8

Gift Shop
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See what reviewers are saying

Rated 5 out of 5 stars

The transaction was easy and my t-shirt arrived exactly as was quoted in the confirmation email. My item was the same as the image that initially attracted me to it and the quality is fantastic. Wil... See more

Rated 5 out of 5 stars

The best gifts ever. Guaranteed to make you laugh. Supporting Irish artists. Amazing service. I've recommended you to soooo many people already. Also the only subscription emails that don't get on my... See more

Company replied

Rated 5 out of 5 stars

Maktus is my go-to shop for unique cards and quirky knick-knacks, I have ordered from their website multiple times and the products always arrive either the following day or the day after! Super frien... See more

Company replied

Rated 5 out of 5 stars

Absolutely love this store,been through there doors quite a few times for quirky gifts and cards and I couldn't believe it when I came across the retro Ireland Jersey for only €40 ,so I then went on... See more

Company details

  1. Gift Shop
  2. also in
  3. Greeting Card Shop
  4. Souvenir Store

Information provided by various external sources

An alternative Irish Gift & Souvenir shop based in Dublin's George's Street Arcade. Being a Dublin based design team we produce our own authentic and cool Irish souvenirs. We also work with independent Irish artists and designers in offering visitors s...

Contact info

4.8

Excellent

TrustScore 5 out of 5

355 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(355)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Quality t-shirt

The transaction was easy and my t-shirt
arrived exactly as was quoted in the confirmation email. My item was the same as the image that initially attracted me to it and the quality is fantastic. Will definitely be buying from Maktus again and glad my purchase is helping, all be it in a small way, a independent business.

September 24, 2026
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Rated 1 out of 5 stars

I did not receive my order

December 26, 2025
Maktus logo

Reply from Maktus

Hi there,
Sorry for the mix up but we were closed.
We received your order on St Stephen's Day but the order is now ready to ship. We had a huge message on our home page and a second one on the cart page outlining that the online shop was closed till Jan 5th as the shared warehouse we use was shut till then. We've also took the time to email you asking if you'd like us to send it today (when it reopened) or have it refunded for you, as you may have required it for a date over the period we were closed.
Cheers.
UPDATE -We emailed you 3 days ago, straight after the review was posted. We took the time to politely explain that we were closed. We also sent you the screenshots of the messages, apologised and offered a refund, but you didn't reply to us. Then we had to email you second time when we opened on the 5th to get an answer from you if you still wanted the item. Normal clients would email a company first not give them a damming review. Your reply finally came (SHOP IT) you managed to screw up the word ship but more importantly there was no hello, no thank you, nothing. So we just refunded your purchase as we don't want people as rude as you shopping with us. Happy New Year

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