Mälarenergi AB Reviews 

132
•
TrustScore 2.5 out of 5

2.7

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Company details

  1. Energy Supplier
  2. also in
  3. Green Energy Supplier

Written by the company

Vi jobbar varje dag för att du ska få livets självklarheter så som el, fjärrvärme, vatten och bredbandslösningar. Se våra elpriser och teckna elavtal idag.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

132 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 month

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2.7

All reviews

(132)

30 reviews in the last 12 months

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Rated 1 out of 5 stars

Subscription Trap--You've Been Warned!

It is a subscription trap. You sign up and they will continue billing you even after you tell them you want to cancel.

They will then threaten to send post-cancellation invoices to collections.

January 1, 2025
Unprompted review
Mälarenergi AB logo

Reply from Mälarenergi AB

Hello William,

I'm sorry to hear that you feel we have not lived up to your expectations.

I see that you have an existing case with us. Please get back to us with a response and we will help you further.

- Custumer support

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Rated 1 out of 5 stars

Disappointed with High Fees and Lack of Green Incentives

I recently experienced the services of Mälarenergi for electricity, heating and water, and unfortunately, my feedback is less than positive. I wanted to share my concerns to shed light on areas that, in my opinion, could use improvement.

One major issue is the high fees charged by Mälarenergi. In comparison to other service providers, the fees seem disproportionately elevated, making it difficult for customers to justify the cost on what they're paying.

Another area that needs attention is the lack of encouragement for energy conservation. As a customer who actively tries to reduce energy consumption to contribute to a greener environment, I find it disheartening that Mälarenergi does not offer preferential contracts or reduced fees for people who consume less. It feels like there's a missed opportunity to reward those who are trying to make a positive impact on the environment.

In an era where sustainability is a significant concern, I believe that Mälarenergi should consider revisiting its pricing structure and incentives. Offering preferential contracts or reduced fees for customers who actively work towards a sustainable environment could not only attract environmentally conscious customers but also encourage others to adopt greener practices.

December 12, 2023
Unprompted review
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